Paul Wines

** ****** **** **.

Glen Burnie, Md **060

Cell - 708-***-****

adfbw9@r.postjobfree.com

Experienced DRP Collision Center Manager-Estimator

Qualifications and Accomplishments

I-CAR Platinum Individual

Familiar with DRP protocols

Thorough understanding of CCC One and Audatex

Comprehensive knowledge of Complete Shop mgmt system

Multiple A.M.I. estimating seminar certifications

Writing and submitting supplemental estimates

Maintaining workflow and monitoring cycle times

Explaining estimate, repair process and updating customers

Ordering and posting parts

Dedicated to a professional work environment

A team player willing to fulfill all roles to insure CSI, cycle time and quality work is produced

Employment History

Gerber Collision and Glass - Nov/09 thru Sept/2019

Production Manager overseeing all daily activities. Wrote estimates for DRP’s taking photos and uploading all applicable information to insurance companies. Submitted supplemental request to non-drp insurance companies. Ordered parts as well as checking for accuracy and posting to repair order to ensure proper billing totals. Maintained workflow to control cycle time, length of rental LOR, and CSI scores. Updated customers, Insurers and rental car providers as to status of repair. Quality control inspections before each vehicle was released to cover proper billing practice. Completed total loss procedures for all DRP companies.

Chandler’s Auto Body – Feb/04 thru Oct/08 - 301-***-****

Manager - shop of 14 employees overseeing all daily activities. Wrote estimates for DRP’s taking photos and uploading all applicable information to insurance companies. Submitted supplemental request to non-drp insurance companies. Ordered parts as well as checking for accuracy and posting to repair order to ensure proper billing totals. Maintained workflow to control cycle time. Updated customers, Insurers and rental car providers as to status of repair. Quality control inspections before each vehicle was released to cover proper billing practice. Completed total loss procedures for all DRP companies.

Tri-State Collision Center - Oct/02 thru Dec/03 – 410-***-****

Estimator - Wrote estimates for multiple DRP’s including taking photos and uploading data to insurance companies. Explained estimate and repair process to customers as well as updating the customer and insurer as to the status of repair. Tracking of the vehicle as it went thru the repair process to insure cycle time and quality of repair. Writing and submitting supplemental repair request to non-drp companies and maintaining follow up to complete repairs.

Chandler’s Auto Body - July/99 thru Oct/02 – 301-***-****

Estimator - Wrote estimates for multiple DRP’s including taking photos and uploading data to insurance companies. Explained estimate and repair process to customers as well as updating the customer and insurer as to the status of repair. Tracking of the vehicle as it went thru the repair process to insure cycle time and quality of repair. Writing and submitting supplemental repair request to non-drp companies and maintaining follow up to complete repairs.

Chandler’s Auto Body - Jan/95 thru July/99 – 301-***-****

Production painter for multiple DRP shop. All aspects of painting and preparation needed in the re-application of primer, sealer, basecoat and clearcoat for the purpose of reproducing a quality finish after completion of a collision repair.

Camden Auto Body – Jan/94 thru Jan/95 - 410-***-****

Production painter’s helper. Assisted in the preparation of vehicles for the re-application of primer, sealer, basecoat and clearcoat for the purpose of reproducing a quality finish after completion of a collision repair.

New / Used Car Sales – prior to Jan/94

Selling new and used vehicles at multiple dealerships. Covered all selling points of new and used vehicles and completing all paperwork needed.

Thank you for your time and attention. I look forward to working with you.

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