Efrain Velazquez, ITIL, MCDST, MCP

** *** ****** ******, ****** City, NJ 07305

adfbok@r.postjobfree.com

201-***-****

Linkedin.com/in/Efrain-Velazquez

SUMMARY

Successful Healthcare IT Professional with over 20 years of experience, with 6 of those years focused in Project Management, certified in ITIL, MCP, and MCDST, also fluent in English and Spanish.

PROJECT MANAGEMENT EXPIERENCE

• ISS PMO - Information Service & Systems • Agile Methodology, Lean Facilitator • Business Transformation • Strategic Leadership • Change Management • Vendor and Contract Management • Budget & Resource Management • Process Improvement • Risk Management •C Level Communications and Project Status Reporting

TECHNICAL KEY SKILLS

HARDWARE

• HP Laser printers •Zebra wristband and label printers •Sign-In-Solutions •IBM Think Centre •IBM T-series laptops Black Berries •iPhone •iPad, Konica copier/scanner series •Pyxis machines •Glucometers •Ergatron Med carts •McKesson kiosks •HEV Setup •Tablets •Omnicell •IPARC •ITIGR system

SOFTWARE

• EPIC Application (Prelude, Cadence, OpTime, etc.) •Centricity RIS Chartmaxx •Star Navigator •Medix •Office 2010 •Soft Lab •Soft Path •SPM Eclipse •HPP •PHS •HSM Sub Space •PACs •PenRad • VDI (Virtual Desktop Infrastructure • MS Project Suite •PPM Project Professional Management Tools •GLOBAL MEET • Go-To-Meeting • SKYPE for Business

PC

•Windows 97, 98, 2000/XP •2010 DOS 6.2 •Advance DOS 6.2 •Utilities •Windows 3.1 •Windows 7 •VDI (Virtual Desktop Infrastructure)

NETWORK

•Novell Network 4.13 Lan •User Management •Citrix •Touch Pass •HP Service Manager •Active Rolls •SCCM •Client •Self Service •Share Point

EXPIERENCE

ATLANTIC HEALTH SYSTEMS (AHS)

Morristown, New Jersey

Project Manager II 08/2013 – 4/2020

Responsible for standing up multiple COVID-19 testing locations.

Responsible for overseeing and managing the company's information technology and assuring all projects follow its IT standards.

Attending and conducting meetings involving all resources such as construction department, nurse staff/coordinators, business owners and other ISS groups for decision making within the organization.

Traveling to multiple sites and performing walkthroughs of all areas before and during project planning and construction to better understand hardware and resource needs, workflow and timelines.

Reading construction CAD drawings in detail to understand layouts, and low voltage for all IT equipment.

Effectively communicate project expectations to project team

members and stakeholders in a timely and clear fashion

Utilizing Microsoft Project, EXCEL, Outlook and PowerPoint to create and manage project timelines.

Creating scope statements for each project to better understand IT

and vendor deliverables.

Meeting and managing multiple vendors and testing all new hardware and technology that may be considered for current and future

projects resulting in a new hospital standard.

Helping in creating detailed specs and support models for each project upon completion.

Track project performance, specifically to analyze the successful completion of short- and long-term goals

Tracking of all IT quotes, requisitions and hardware for each project to assure its delivery

Develop comprehensive project plans to be shared with clients as well as other staff members

Creating punch list during a go-live to assure all is taken care of in order to meet a successful goal

Support Specialist III 08/98 – 07/2013

Install, modify and make repairs to computer hardware and software systems, provide technical assistance and training to system users

Analyze mechanical malfunctions, decreasing downtime

Train new employees in all phases of the department procedures

Answer client’s inquiries in person concerning systems operation and provides phone support to resolve the issue remotely; diagnoses

system hardware, software, and operator problems and recommends or perform minor remedial actions to correct problems based on knowledge of system operation.

Acquire knowledge of various data/communication techniques

Maintain and transport mobile computer resources.

Manage new projects by scheduling, gathering resources and running testing before Go-Lives

EDUCATION

Atlantic Health System 2019

Project Management Professional PMP Bootcamp

Agile Bootcamp

oAnticipate taking the PMP test in Q3 2020

The Training Camp, Bushkill, Pennsylvania 2004

MCDST certification

ITIL certification

MCP certification

The Chubb Institute, Jersey City, New Jersey 1997

Data Center Support Certification

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