Customer Executive

RESUME

M.DIVYA

No.** Indira Gandhi Nagar, DRR Street

Thirumullaivoyal

Chennai-600062

email: ***************@*****.***

Contact number: 735-***-****

OBJECTIVE

I have overall 3years experience in customer support. I have handled process of operation front and back end operations.

To obtain a challenge career and to work in a positive environment that provides opportunity to

Grow along with the company.

Summary:

Managed key responsibilities very well and earned appreciation from senior members of the team.

Gained knowledge in various accounting procedure and work flows.

Improved efficiently through new work processes and showed best results.

Efficiently handled customer and provided quick response to their query

EDUCATIONAL QUALIFIACTION

>Completed SSLC in EBENEZER MODERN MATRICULATION SCHOOL (2012)

>Completed HSLC in IHM MATRICULATION HIGHER SECONDARY SCHOOL (2012-2014)

>Completed Under Graduate in Bachelor Of Administration (BBA)

At SOKA IKEDA COLLEGE OF ARTS AND SCIENCE FOR WOMEN (2014-2017)

>Completed Post Graduation in Master Of Human Resources Management (HRM)

At ANNAMALAI UNIVERSITY (2017-2019)

>Completed MASTER OF ARTS (PUBLIC ADMINISTRATION) IN ANNAMALAI UNIVERSITY

(Pursuing)

WORK EXPERIENCE

COMPANY NAME : ALL AREA ACCESS SOLUTIONS

ROLE: SENIOR CUSTOMER SERVICE EXECUTIVE

EXPERIENCE: 1 YEAR

RESPONSIBILITY:

Customer support across UK

Working as a debt consultant

Major role is to analyze the eligibility criteria of customer by calculating their income and expenditure

COMPANY NAME : TALASH AVENUES

ROLE : ADMIN

EXPERIENCE : 1 YEAR (AUG 2018 – SEP 2019)

RESPONSIBILITIES : Preparing quotation invoice building

Client services

Operation Work

Vendor Follow up

Major responsibility (To coordinate roadshows and events)

COMPANY NAME : HDB FINANCIAL SERVICES

ROLE : PERSONAL BANKER

RESPONSIBILITY :

Handling prime customer data

Solving queries

Handling various kind of products (Insurance, PL, AL…)

Help the customer to resolve their financial requirements

PERSONAL DETAILS

NAME : DIVYA M

DATE OF BIRTH : 06-10-1996

FATHER NAME : MURUGAN

SEX : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : INDIAN

RELIGION : HINDU

LANGUAGES KNOWN : ENGLISH, TAMIL

DECLARATION

I hereby declare all the statements made in the above were given correct to the best of my knowledge and belief.

Yours Faithfully

M.DIVYA

Place:

Date:

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