Financial accounting and CSR
Resume:
Jonathan Alferez
Gateway Regency
Manila, Mandaluyong City Philippines
*****************@*******.***
https://www.linkedin.com/in/jonathan-alferez
Summary
I am a responsible, hardworking and professional person, with high values, with an academic and university level which makes me suitable for teamwork, respect and support to those who require it.
Professional with extensive experience in the area of customer service, sales, finance and IT support, with ease of communication and service to others. Acquire knowledge and experience on professional, academic and personal aspects to develop with dedication and efficiency the activities under my responsibility. Education
IEDAB
High School Diploma
Bogotá, Colombia
Graduated November 2005
Universidad Libre de Colombia
Systems and Information Engineer
Bogotá, Colombia
Graduated November 2014
Professional with capacity to Investigate, diagnose, design build evaluates, audit and maintain computer systems applied in the administrative, technical, scientific and social areas, with the capacity to plan and develop the transfer, Assimilation and use of Information technology. Professional with the following skills:
* Scientific Foundation to understand organizational problems, human, technical and scientific, implicit in the study of systems at the general level and computer science.
* Capacity of communication and sense of teamwork in interdisciplinary groups and autonomy to direct their personal development and an attitude of commitment towards the society that surrounds it.
* Ability to Manage and lead computer solution projects that include planning, design analysis, development, implementation, maintenance and control management, using the leading-edge technology of both hardware and development Software and infrastructure of computing and telecommunications.
* Capacity to develop consulting, consultancy, auditing and auditory services in computer services projects.
* High ability to lead quality software development projects. Other Studies
SENA
Marketing Certificate
Bogotá, Colombia
Graduated May 2010
SENA
Help Desk Support
Bogotá, Colombia
Graduated May 2011
Nyuzen – Toyama
Japanese Language Volunteer Course
Toyama, Japan
Year: January 2015
Employment History
FMC Switzerland II GmbH Manila ROHQ
Account Payable Analyst
BGC – Taguig City
February 2020– August 2020
Currently, I work in the PTP area with high experience in SAP, SNOW, F&A, OTC, RTR and QAC, with responsibility for updating, verifying and recording invoices for suppliers, payment verification, tax analysis and local and foreign billing withholdings. . audit of the processes and correct procedure of analysts and finance agents with management of KPIs and metrics.
financial reports and analysis of project implementation strategies for migration processes from other countries to projects in the Philippines for Spanish-speaking companies. Yondu.inc / Accenture Project
Financial Accounting advisor
Cubao – Quezon City
August 2019 – Present
Currently, I work in the PTP area with high experience in SAP, SNOW, F&A, OTC, RTR and QAC, with responsibility for updating, verifying and recording invoices for suppliers, payment verification, tax analysis and local and foreign billing withholdings. . audit of the processes and correct procedure of analysts and finance agents with management of KPIs and metrics.
financial reports and analysis of project implementation strategies for migration processes from other countries to projects in the Philippines for Spanish-speaking companies. Maersk Global Service Center
Financial Analyst and collector
Pasig, Capitol commons Manila, Philippines
November 2015 to July 2019
Maersk Line, a shipping company, with an experience of around 4 years in the financial area, holding Latin America countries and USA customers. managing accounts receivable from the company's clients including all the knowledge of the shipping industry: handling of tariffs, freights, charges, collect and prepaid, demurrage and detention, logging of disputes and follow-up of disputes, reconciliation of accounts, handling of third parties companies, meetings with management and administrative areas focused on the commercial area, customer service and financial.
provide billing information to clients, outgoing and incoming calls for both collection and reconciliation of payments.
Experience in management and control of KPI's, process control, preparation of financial reports and shipping control.
high sense of companionship and commitment to my responsibilities and work under pressure. Telefónica Telecom (CompuRedes S.A.)
Technical Support Help Desk
Bogotá, Colombia
February 2014 – December 2014
It was a contract to work with the Government and a growth opportunity that performed the following activities:
Provide preventive and corrective technical support for Telefonica Telecom employees, perform remote access, verify tickets organize and schedule visits for the maintenance of computers and printers.
answer calls from company employees in all offices in Colombia and Spain for IT service.Security protocols and Networks
Support in Windows XP, 7,8,8.1 and Windows 10 operating systems management and monitoring of results and KPI`s
remote control and call control with HP manager
etc.
SNC-Lavalin Oil & Gas company
Financial Analyst / Help Desk
Bogotá, Colombia
July 2012 – February 2014
Manage internally the area of security and support for the company's employees, perform the control and administration of the databases in Canada and Bogotá - Colombia, with level protocols for the oil and fossil energy business. Maintain constant communication with the IT team in Canada and Mexico to synchronize databases and servers. contact and provide support to customers and partners of the company, verify contracts and tenders for infrastructure construction projects and businesses within the oil and gas market. verify statements of account, contact suppliers and other services that the company and employees require in local offices and oil extraction plants or pipeline and gas infrastructure. Ideas & Web E.U.
Technical Support Help Desk
Bogotá, Colombia
May 2007 – May 2012
Provide technical support to customers and employees of the company, preventive and corrective support in software and hardware, perform remote access through the services of Teamviewer and HP remote service.
perform cleaning and maintenance of computer equipment, maintenance and monitoring of networks and routers.
Support in operating systems such as Windows XP, 7, 8, and Windows 8.1. support and maintenance of Apple equipment
installation and configuration of emails and assignment of users with registration in the corporate or private network.
maintenance and installation of software and applications. repair of printers.
during my experience in the company I had the opportunity to coordinate projects and directly manage the help desk services for companies such as: Panasonic Colombia
Samsung Electronics
Rehesa S.A
Interests
Interest:
Technology
Learn new languages
Tourism and travel
employment stability
personal and professional growth
job opportunity and professional development
Professional Skills
windows Operative Systems: Expert
Team Work: Expert
Sales Force and Case Management system: Intermediate SAP System: Intermediate
Cisco System Products: Advanced
IT Support Hardware and Software: Expert
Apple Products: Advanced
Microsoft Products: Expert
Microsoft Office: Advanced
Medical Technologies: Intermediate
Financial Analyst and collection processes: Advanced Sales and Marketing: Advanced
Languages
English: Fluent
Spanish: Native
Portuguese: Conversational
Japanese: Beginner
References
Camilo Mejia
Friend
Maersk Global Service Center
Nicolas Marzuca
Friend
Maersk Global Service Center
Jacky Alcaparas
Couple
Pru Life Insurance Corporation Of U.K.
Jonathan Andre Alferez Moreno
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