Sales Representative Manager

DYLAN KAUFFMAN

**** ******* ***** **** *****, IN 46805 765-***-**** **********@*******.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

Passed the Indiana state board exam to obtain an auctioneer’s license in 2018

4+ years business to business product sales, with proven successful track record of increasing sales

8+ years of customer experience; strong knowledge of many different aspects of business operations

5+ years of experience with solutions-based selling in a commissions-based sales environment

Computer proficient in all Microsoft Office applications/contact management programs

PROFESSIONAL EXPERIENCE

Territory Manager (National Account Menards) July 2017 – Current

PPG Industries, Fort Wayne, Indiana

Territory Manager for entire line of PPG Paints at 10 Menards retail stores, $5.1 million.

Home office/100% travel responsibilities, including company vehicle, computer, phone, and credit card

Built a personal portfolio of contactors in market with whom to keep in contact, building professional relationships and future potential sales

Ranked 5th in company for 2018, for increased sales 3.7%

Conducted/facilitated product knowledge training classes to employees & conducted follow up conversations my store during visits

Reviewed and meet a portfolio of contractors’ needs daily through over the phone and on-site meetings

Handle customer complaints with assured and proven customer satisfaction

Asked to serve as New Store Opening Trainer at a new store in East Region

Successful proven ability to maintain already existing territory of clients, while building on and adding additional sales volume

Residential Sales Representative/Office Key Holder February 2016 – July 2017 CertaPro Painters, Fort Wayne, Indiana

Territory representative/outside sales of painting services and products, with responsibilities of a company vehicle, phone, computer, office keys, and company credit card

Daily appointments with customers to discuss their project, needs and wants. Thus providing them with the service and products necessary

Once discovered ways to meet customer needs, then set them into a contract for services

Perform weekly customer call backs to follow up on progress, project work and customer satisfaction

Worked with variety of contractors & painters to successfully schedule completion dates for customer projects

Oversaw the production schedule, and assisted in areas that I was needed in to help complete the project

Sales Representative/Key Holder October 2014 – February 2016

TCC Verizon Wireless, Fort Wayne, Indiana

Utilize knowledge, sales tools, interpersonal skills & persuasive techniques to achieve monthly sales goals and provide solutions to customers’ needs

Consistently met and exceeded monthly sales quotas, resulting in top-performer status for district

Keep up with product and system knowledge in order to provide customers with the best and most accurate information, new technologies and general optimal service

Provided assistance to management employee schedules, payroll, & inventory management & control

EDUCATION

International Business College Fort Wayne, Indiana

Associate of Applied Science in Retail Management Graduation: December 2015

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