English Graduate

ARSHIYAH

KORMANGALA*SECTOR

BANGALORE

*****.*******@*****.***

Mob:+918*********,

OBJECTIVE

Customerservice

Tobe Responsibleandgiveexcellentcustomerservice.

Toobtainchallengingandresponsiblepositioninthefield Icontributetothesuccessfulgrowthofanserviceusingmyabilities andknowledge.”Thereisalwaysabetterwayofdoingthings“isthe commonbeliefs

QUALIFICATION

SKILL

COURSE NAMEOFINSTITUTION YEAR STATUS

S.S.LC REDDYJANASANJAHIGHSCHOOL 2010 70

PU KRUPANIDICOLLEGE

BANGALORE

2012 84%

BCA THEOXFORDCOLLEGE 2017 GRADUATE

“Arealteamplayer,passionateaboutpeopleanddrivento delighteverycustomer.”

“Alwaysreadytoadapttochangeandinnovation."

“Enthusiasmforcreatinggreatexperiencesmeanstotally Capableforworkinginlongtime

Goodcommunicationengagedwitheverythingfromhealthand safetytoproductsandservices."

LANGUAGESKNOWN

ENGLISH,HINDI

PERSONALPROFILE

NAME : ARSHIYAH

DATEOFBIRTH : 26/10/1996

MARITALSTATUS : SINGLE

SEX : FEMALE

NATIONALITY : INDIAN

INTERPERSONALSKILL

ClearCommunication

Leadership

Negotiation

ComplaintResolution

Politeness/Etiquette/Tact

Adaptability/Flexibility

BuildingCustomerLoyalty

ServiceBasedSelling/Telesales

EmpathyandCompassion

ProblemSolving

Teamwork

HOBBIESANDINTEREST

TRAVELLING,SINGING,LEARINGNEWTHINGS,MUSIC,READINGBOOKS SUMMARY

Asaroleofancustomercarememberistoprovideexcellent

customerservice

EngagingasCustomerServiceRepresentativewith2yearsofexperienceinfast- pacedcallcenterenvironment.Skilledattransformingcustomerfeedbackinto actionableinsightsthatdriverevenue,increasecustomerloyalty EXPERIENCE

Handle550+inboundinquiriesandresolvingissues

Tracktrendsincustomerfeedbackandcollaboratewithmanagementto determinetherootcauseofissues

Iherebydeclarethattheabovefurnishedinformationistrue tothebestofmyknowledgeandbelief.

ARSHIYA

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