CURRICULUM VITAE
SAURAV VERMA
# ***/*-*, ****** ***** Gali,
Dharampur Colony, Pinjore
Tehsil Kalka, Distt Panchkula
{Haryana} Pincode-134102
Contact No : 830-***-****
E-Mail: **************@*****.***
Career Aspiration:-
Seeking a position that will utilize my talent to enhance the growth of the organization. Objectives:-
Result orientation, positive attitude and self confidence.
Work effectively and efficiently as part of a team or independently.
Innovative, Discipline, Leadership and Punctuality. Education Qualification:-
10th & 12th (Science) from CBSE Board (Kendriya Vidyalaya) . Professional Qualification:-
Bachelor degree in Hotel Management (BSc. HMCTT) from Heritage Institute of Hotel Management & Tourism from Shimla.
Work Experience:-
Worked as District Sales Executive at Pernod- Ricard with Randstad. 08/2019 to 12/2019
Developing and implementing sales strategies.
Updating clients on new product & Promotion launches.
Identifing new clients for the wineries products.
Organizing product deliveries for special events.
Analysing market trends and identifing opportunities.
Conducting special events for the winery like wine tastings, setting up bar for big events.
Being the face of the company at trade events.
Operations Manager 04/2019 to 06/2019
Hotel Snow crest Manor – Manali, HP
Managing overall operations and responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.
- Interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards.
- Maintaining safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
- Accomplish operations and organization mission by completing related results as needed.
- Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
- Communicating customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
- Working closely with GM and management team to set and implementing policies, procedures and systems and to follow through with implementation. Floor Manager 11/2018 to 03/2019
The Cove – Panchkula, HR
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Trained team member in successful strategies to meet operational and sales targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Associate 11/2016 to 06/2018
JW Marriot Hotel Chandigarh- Chandigarh, CH
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Managed customer relations and customer service through daily communication and interaction.
Ensured daily sales goals were met by mentoring and coaching other team members. Bartender
The Oberoi Bengaluru – Bengaluru, KA 01/2015 to 05/2016
Managed bar inventory, restocked supplies and placed orders for spirits,
Beer, wines and mixers.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Developed unique drink and cocktail offerings to enhance bar reputation. Organized bar inventory and storage procedures to keep stock within
Optimal levels and meet expected customer demands
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Developed new signature cocktails to enhance bar reputation and increase profits. Professional Summary:-
Recognized with “The spirit to serve” Award from Marriot International.
Awarded as employee of the month in JW Marriott Chandigarh.
Participated in different levels of cricket association & won Gold in National level of cricket association meet.
Participated in Bacardi legacy training program held at the Oberoi Skills:-
Bar Tending/ Bar & restaurants management
Work Flow planning
Staff management
Natural leader
Results – oriented
Operations management
Event Planning
Strong will to work with team for the benefit/betterment of organization by achieving set targets/goals.
Hobbies:-
Playing Cricket, listening music and touring.
Achievements:-
Participated in Regional levels of Cricket Tournament from Kendriya Vidyalaya.
Participated in Bacardi Legacy of Bar Tending held in Hotel Oberoi, Bangaluru.
Recognition certificate for outstanding achievements for exemplary commitment to quality service and customer satisfaction from Marriott International. Personal Profile:-
Date of Birth : 12 Feb 1995
Father’s Name : Sh. Devinder Singh Verma
Marital Status : Single
Nationality : Indian
Languages Known : English & Hindi
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Place
Date (SAURAV VERMA)