STELLA ROSE P TITULAR

San Rafael Tigbauan, Iloilo

adfb6b@r.postjobfree.com

Mobile #: 092********

Viber: 092********

PROFILE

Dedicated manager with a strong work ethics and ability to build tasting client relationship. Experienced in restaurant operations management, sales and expenses budget development. Adapt at communicating effectively with costumers and staff. Able to motivate employees to perform to their maximum potential. Has knowledge in general office management. Sales management experience in direct selling. Highly organized and detail-oriented of cash handling and customer service experience. Has knowledge in manual inventory and petty cash replenishment. Specialize in conflict resolution and the timely preparation of operations and productivity reports

EDUCATION

Bachelor of Science in Commerce, Major in Management Accounting (2003- 2008)

University of San Agustin, Gen Luna St., Iloilo City Philippines

SKILLS

Proficient in the preparation of budget reports

Strong ability to handle multiple tasks efficiently

Solid verbal and written communications skills

Excellent motivational skills

Strong Interpersonal skills

Software Skills: Microsoft, Canva, Google hangouts

Human Resource skills

Administrative skills

Negotiation skills

MS Window proficient

Analytical skills

EXPERIENCE

CAREER DEVELOPMENT CONSULTANT MANAGER

BMB International Education Services Inc. (October 2019- May 2020)

Directly reporting to International CEO in Canada

Maintain current business relationships among its existing clients and candidates

Generate new accounts and formally finalized applicants contracts.

Conduct educational and employment presentation locally and nationally

Generates leads through various programs such as establishments of partnership with government agencies, review centers, social media campaigns, public and private employment organizations etc.

Learn each course and school requirements and benefits to successfully guide applicants on the most appropriate educational opportunity which will lead to their long term success.

Transforms leads into successful sales

Follow up leads on a timely manner through phone, email and face to face meetings

Negotiates terms and conditions of services with applicants

Assist in the completion of candidate documents for gaining Offer Letter or VISA

Ensure smooth process of application and deployment of candidates

LICENCE FINANCIAL ADVISOR

MANULIFE PHILIPPINES, ILOILO BRANCH (July 2015 –up to present)

Strong negotiation skills and ability to deal with customers in challenging situations.

Helping people plan their most significant financial decisions in life and provide excellent solutions with high level of professionalism and maintain confidentiality.

Looking for clients, set appointment and closing cases providing the most appropriate product designed for the client needs and goals

Mentoring and training my team and provide support especially in building their career path and sales production

RESTAURANT GENERAL MANAGER

KFC Restaurant, SM Iloilo (January, 2012- July, 2015)

Over all in-charge restaurant operations. Performing the responsibility of Restaurant General Manager.

Managing P&L of the store

Responsible for the attainment of BSC(balance Score Card) targets on sales, profit, customer and people

Strict compliance of Government Safety and Security Regulation Permits and Licences

Crew Competence and Discipline of management team and team members

In-charge in hiring of team members

Overall in-charge of training and development of management team and team member

Responsible in making budgets for next year targets

Over all in-charge in planning, making and implementing projects to hit the yearly targets.

JUNIOR ASSISTANT RESTAURANT MANAGER

KFC Restaurant, SM Iloilo (February, 2010-Dec2011)

In charge in Labor Management, Sales effectiveness through Speedy Delivery Service and Smarty Party, Equipment Maintenance and Calibration, Timely submission of reports and Implementation of Costumer Mania Programs in the restaurant, Reconcile store IS.

Consistently hitting labor targets through innovative programs in improving speed of service and hitting targets of TPMH (target per man hour).

The store rank #8 in BSC (Balance Score Card) out of 196 stores in the whole Philippines year to date 2009 and consistently on top out 216 stores rank # 7 year 2010.

MANAGEMENT TRAINEE

KFC Restaurant, SM Iloilo (May, 2008-January, 2009)

Knowledgeable of restaurant team members function and can handle a solo shift duties with Accountability, Responsibility, and Authority.

Knowledgeable and in charge of utilities cost control such as water, electricity, telephone and kitchen fuel.

In-charge in Breakages and losses, administration reports and good housekeeping

ON THE JOB TRAINEE

Land Bank of the PHILIPPINES Iloilo (Oct 2007-Feb 2008)

I have been assigned to loans department, Counterchecking signatures, Verify files vs. old transaction, Filing, and other office work related

GRANT IN AID SCHOLAR (October 2003-April 2008)

University of San Agustin

Assign in Biology laboratory

preparing student’s request on their laboratory requests like Slides, Specimens, models, etc.

Assisting Teachers in preparing practical exams and proctor during students exams

Inventory slides and laboratory models and specimen

CHARACTER REFERENCES:

Ma. Hazel Flores

HR Manager, Mang Inasal

Mandurriao, Iloilo City

092********

Dr. Ariel Arguez

Licensed Dentist,

SABA Bldg. Iloilo City

094********

Malou Mansueba

HR, KFC VISMIN

Cebu City

091********

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