IT Manager

SOFTWARE/RDBMS DEVELOPMENT ENTERPRISE INTEGRATION SYSTEMS ENGINEERING ERP (MS Dynamics NAV / AX SAP B1 SAP ECC6)

Diligent project manager offering a proven record of success leading all phases of diverse technology projects; BSc, PGDCA, ITIL, and Microsoft Certified credentials; and computer programming and profound business functional experience in Pharmaceuticals as well as FMCG sector.

Business strategist; plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business acumen to communicate effectively with client executives and their respective teams.

Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

Project Management incorporate with skill area:

System Migrations/Integrations (ERP MS Dynamics NAV/ AX SAP B1 SAP ECC6)

Enterprise wide Implementations (Sales and Pharma. Marketing Document Management System (IBM FileNet SharePoint))

Custom Software Development (Mobile and Portal)

Database Design (RDBMS) (SQL Server 2012 and Oracle 11g)

Systems Engineering and Robotic Process Automation (Automation AnyWhere)

Design, develop, implement and coordinates systems, policies and procedures

Ensure security of data, Network access and Backup systems

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling

GAP/Fit Analysis

Change Management

Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Career Progression

Cadila Pharmaceuticals Ltd, Assistant Manager-IT (IT Project Management and Vendor

Coordinator), May 2019 to Present

Accenture Service (P) Ltd, IT Operation Analyst (IT Service & Change Manager), August 2015 to May 2019 (Client: Cadila Pharmaceuticals Ltd)

Cadila Pharmaceuticals Ltd, Assistant Manager-IT (Application Support & SAP ERP Integration), July 2013 to June 2015

Mind Quad Solutions (P) Ltd, Sr. Lead Software Developer (MS Dynamics NAV / AX Integration), October 2010 to June 2013

Sigma Solve IT Tech (P) Ltd, Sr. Software Developer, November 2007 to October 2010

Three Dots, September 2005 to November 2007

Achievement Highlights:

Honored with Application Support and Development Lead “Accenture” in 2016.

Implement IT Service Management in Cadila Pharmaceuticals Ltd

Representative Projects (2010 to 2020)

Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.

Results: Delivered industry-leading software that saved clients time and money. Ex. HRHD (Help Desk Portal), Vendor Portal

Database Developments: Guided teams in the development of relational database management systems (RDBMS) for client.

Results: Improved the consistency, recoverability and accessibility of data.

System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client companies.

Results: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as under budget.

Education & Credentials

PGDCA (Second Class), S P University (V.V.Nagar, Gujarat)

BSc in Chemistry (Second Class), Gujarat University (Ahmedabad, Gujarat)

Information Technology Infrastructure Library (ITIL), AXELOS

Microsoft Certified Technology Specialist (MCTS), Microsoft

Business Analysis Foundation (IIBA -International Institute of Business Analysis)

SAP Business One Essential Training (NASBA – National Association of State Board of Accountancy)

Agile Foundation (PMI – Project Management Institute)

Crystal Reports for SAP Business One version for SAP HANA

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