Katherine Morales
Ozone park, New York 11417
929-***-**** *****************@*****.***
Technical Skills
Education
Devry University,New York
Medical Billing and Coding certification
Stella Maris High School, Rockaway, New York, June 2008
Coursework
Experience
Gourmet Boutique Queens, New York. February 2020- current
Accounts payable/ receptionist
Administering all office functions
Communicating with company vendors
Emailing and answering all calls
Entering all invoices into the system
Entering purchase orders
Filing all invoices and payments
Completing company orders for any office needs
Taking temperatures and filling out health forms for visitors
Mohamed Khan Allstate Agency Richmond Hill, New York November 2017 - February 2020
Office Manager/ Sales Professional
Administering all office functions.
Interviewing prospective members and training new members.
Communicating with the company and affiliated companies to maximize productivity and workflow.
Processing insurance payments, policy changes, and explaining policy information to clients.
Answer office calls.
Creating insurance quotes for prospective clients and selling insurance policies.
Closing out for the day and completing the remittance report.
Startel. Sharron PA December 2016 - August 2017
Receptionist/ Customer Service rep/ supervisor
Communicate with customers to provide information about products and services.
Enter orders, cancel accounts, or obtain details of complaints from customers.
Complete money transactions for clients.
Answer phones and scheduling appointments.
Supervise other representatives calls for quality control purposes
Iglesia Boutista bethel, Brooklyn, New York May 2009- January 2011
Receptionist
Answered phones and Scheduled appointments for guests; organized and filed new members information.
Contacted other churches to obtain information.
Creating Files for new guests and members of the church.
Creating weekly programs for the church
Languages
Bilingual in Spanish and English