Bersabeh Mamo

Cell: 510-***-****

Email:adfb47@r.postjobfree.com

Objective

Experienced and high energy sales professional who is dedicated to providing impeccable service. I am excited and looking forward to working in this position as it will offer both personal and professional growth.

Skills

● Knowledgeable in Business Management: Managed retail store with Shiekh shoes.

● Proficient in social media platforms

● Exceptional team building and supervisory experience

● Experienced in office and personal assistant, retail sales and service

● Excellent organizational and time-management skills

● Experienced working with the public in stressful and hectic situations

● Bilingual: English and Amharic

Work Experience

Essex Property Trust

Fox Plaza & MB360 Apartments Current Job

Leasing Consultant/Resident Relation

● Lease apartments and sell ancillary products and services

● Provide a quality leasing experience for future residents as it relates to their interaction with the community

● Provides professional service at all times, exercising discretion as it relates to confidential resident, property and company information

● Assists residents with work order requests, ensuring quality and completion

● Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC

Essex Property Trust

Bunker Hill Towers Apartments

Leasing Consultant September 2019-February 2020

● Responsible for leasing, marketing and maintaining positive resident relations.

● Accountable for: assisting vendors and contractors, ensuring property construction work is completed in a timely manner.

● Notifying tenants as their expiration date approaches & informing them of their obligations upon move out

● Performing walk-outs of units and writing work orders related to turnovers

● Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.

● Provide exceptional customer service to prospects and residents

● Perform all administrative duties related to the on-site sales/marketing function.

● Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC

AMC LLC

The Timbers Apartment November 2018-April 2019

Assistant Manager

● Acts as liaison between the tenants and the Property Manager for maintenance and many tenant issues on the property.

● Assist with the day-to-day functions of the property management department and the functions of the Property Manager to which I am assigned too.

● Performs all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures including: • Informing the tenant of the lease obligations and present them with keys

● Notifying tenants as their expiration date approaches & informing them of their obligations upon move out • Performing walk-outs of units and writing work orders related to turnovers

● Processing Security deposit returns, Responsible for inventory and ordering of all supplies

● Assisting the manager in disciplinary and promotional recommendations, and any other duties that the manager may ask.

● Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.

Piedmont’s Garden February - July 2018

Personal & kitchen Assistant

● Devising and maintaining office systems, including data management and filing

● Dealing with incoming email, faxes and post, often corresponding on behalf of the manager

● Producing documents, briefing papers, reports and presentations

● Proficient in computer skills (Word, PowerPoint, and Excel)

● Assist with record keeping, tracking food preparation supplies and equipment P.F. Chang's 2016-2018

Hostess

● Lead Host and Host Trainer

● Managed all restaurant operations to ensure a successful and pleasurable guest experience

● Answered phone calls, made reservations and handled takeout orders

● Monitored tables to ensure that each waiter receives equal amounts of guests Education

● Graduated from Berkeley City College, with two Associates degree in

Communication Studies

Liberal Art and Behavioral Science

Interests and activities

● Business Management

● Marketing

Reference

● Upon request

Contact this candidate