FRANCIS JAKE POSUGAC

*** *********** *** **, *******, AB T2A 2V9

+1-587-***-****

adfb2z@r.postjobfree.com

www.linkedin.com/in/francis-jake-08121618

CAREER OBJECTIVE

To seek a position in the field of Information Technology that could enhance and develop my knowledge and skills.

EXPERIENCE

SEPTEMBER 2013 – DECEMBER 2015

IT HELPDESK, ABENSON GROUP OF COMPANIES HEAD OFFICE (IT DEPARTMENT)

• Assist and support head office and stores.

• Setup and configured virtual desktops as well as laptops and other physical workstations.

• Installed and configured Cisco routers adjusted and configured networks, mapped drives.

• Maintained all stores equipment including, computers, printers and internet connections.

• Submit reports of the required daily/weekly productivity monitoring.

• Answer queries through phone calls and e-mails with proper etiquette. SEPTEMBER 2016 – DECEMBER 2016

IT ASSISTANT, GRACE GENERAL HOSPITAL

• Setup computer work stations and installed hospital software’s.

• Daily Monitoring of Network connections and CCTV’s.

• Maintained all computers, doctor’s laptop, printers and scanners. JANUARY 2017 – SEPTEMBER 2018

IT ASSISTANT, PHILIPPINE NATIONAL OIL COMPANY RENEWABLES CORPORATION

• Assisted in the installation and updating of software, as well as the setup and troubleshooting of all IT equipment.

• Performed diagnostic testing on PC equipment and ensured printers were up and running at all times.

• Identified and removed computer viruses and malware.

• Performed wiring and daily maintenance of internal computer systems.

• Processed and scheduled incoming conference room reservations for visitor use.

• Setup and configured of CCTV’s.

• Weekly checking of server.

FEBRUARY 2019 – MAY 2020

INFORMATION SYSTEMS ANALYST II, DEPARTMENT OF AGRICULTURE

• Maintenance of Department of Agriculture private network and its remote sites and troubleshooting of network connectivity.

2

• Maintenance and installation of ethernet cables of wireless access point, network switches and personal computer.

• Installation, configuration, upgrade, troubleshooting and distribution of IT equipment.

• Reviews and makes recommendation on hardware configurations and / or purchases.

• Technical support for Department of Agriculture events, meetings, video conferencing and web resources.

• Going to different places of Regional Offices of the Department of Agriculture around in the Philippines to support and maintained the network connectivity and other issues related to ICT.

• Perform other related functions that may be assigned from time to time. EDUCATION

COLLEGE – AUGUST 2012

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY, AMA COMPUTER COLLEGE

HIGH SCHOOL – MARCH 2008

FIRST CITY PROVIDENTIAL COLLEGE (FCPC) – FORMERLY KNOWN AS FRANCISCO HOMES COLLEGE

SKILLS

• Computer assembling and maintenance.

• Troubleshooting hardware and software

problems.

• Troubleshooting network and internet

connections.

• Troubleshooting Cisco IP phones

• Remote work with end users

• Microsoft Office – Word, Excel and

PowerPoint.

• Installing and configuring of CCTV

• Loads and unloads product in an efficient and

safe manner.

• Moves product to storage areas with proper

equipment and efficiently stack and store the

merchandise in the appropriate area.

• Proficient in Adobe Photoshop

• Photography

• Car and Motorcycle detailing

References available upon request

Contact this candidate