Computer Technician
Resume:
FRANCIS JAKE POSUGAC
*** *********** *** **, *******, AB T2A 2V9
**********@*****.***
www.linkedin.com/in/francis-jake-08121618
CAREER OBJECTIVE
To seek a position in the field of Information Technology that could enhance and develop my knowledge and skills.
EXPERIENCE
SEPTEMBER 2013 – DECEMBER 2015
IT HELPDESK, ABENSON GROUP OF COMPANIES HEAD OFFICE (IT DEPARTMENT)
• Assist and support head office and stores.
• Setup and configured virtual desktops as well as laptops and other physical workstations.
• Installed and configured Cisco routers adjusted and configured networks, mapped drives.
• Maintained all stores equipment including, computers, printers and internet connections.
• Submit reports of the required daily/weekly productivity monitoring.
• Answer queries through phone calls and e-mails with proper etiquette. SEPTEMBER 2016 – DECEMBER 2016
IT ASSISTANT, GRACE GENERAL HOSPITAL
• Setup computer work stations and installed hospital software’s.
• Daily Monitoring of Network connections and CCTV’s.
• Maintained all computers, doctor’s laptop, printers and scanners. JANUARY 2017 – SEPTEMBER 2018
IT ASSISTANT, PHILIPPINE NATIONAL OIL COMPANY RENEWABLES CORPORATION
• Assisted in the installation and updating of software, as well as the setup and troubleshooting of all IT equipment.
• Performed diagnostic testing on PC equipment and ensured printers were up and running at all times.
• Identified and removed computer viruses and malware.
• Performed wiring and daily maintenance of internal computer systems.
• Processed and scheduled incoming conference room reservations for visitor use.
• Setup and configured of CCTV’s.
• Weekly checking of server.
FEBRUARY 2019 – MAY 2020
INFORMATION SYSTEMS ANALYST II, DEPARTMENT OF AGRICULTURE
• Maintenance of Department of Agriculture private network and its remote sites and troubleshooting of network connectivity.
2
• Maintenance and installation of ethernet cables of wireless access point, network switches and personal computer.
• Installation, configuration, upgrade, troubleshooting and distribution of IT equipment.
• Reviews and makes recommendation on hardware configurations and / or purchases.
• Technical support for Department of Agriculture events, meetings, video conferencing and web resources.
• Going to different places of Regional Offices of the Department of Agriculture around in the Philippines to support and maintained the network connectivity and other issues related to ICT.
• Perform other related functions that may be assigned from time to time. EDUCATION
COLLEGE – AUGUST 2012
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY, AMA COMPUTER COLLEGE
HIGH SCHOOL – MARCH 2008
FIRST CITY PROVIDENTIAL COLLEGE (FCPC) – FORMERLY KNOWN AS FRANCISCO HOMES COLLEGE
SKILLS
• Computer assembling and maintenance.
• Troubleshooting hardware and software
problems.
• Troubleshooting network and internet
connections.
• Troubleshooting Cisco IP phones
• Remote work with end users
• Microsoft Office – Word, Excel and
PowerPoint.
• Installing and configuring of CCTV
• Loads and unloads product in an efficient and
safe manner.
• Moves product to storage areas with proper
equipment and efficiently stack and store the
merchandise in the appropriate area.
• Proficient in Adobe Photoshop
• Photography
• Car and Motorcycle detailing
References available upon request
Contact this candidate