Service Office
Resume:
Basim Adus
Ryerson University,
Business Technology Management
SKILLS
s adfb2p@r.postjobfree.com
https://www.linkedin.com/i
n/basim-adus/
Software
Communication
SQL, Microsoft Office; Word, PowerPoint, Excel all accessed through courses offered in curriculum and campus boot camps. Basic knowledge of Java through campus seminars. Demonstrated use of technologies in TPS and SP plus. Problem solving skills developed at SP Plus through face to face communication and over the phone. Working collectively on ad-hoc tasks within the Toronto Police Service to achieve completion of assignments and projects. Time management skills developed at University, TPS, and SP Plus. Ability to be intuitive and speak out on new ways to solve problems, issues etc. for company projects developed at TPS.
SP Plus
Technical & Customer Support
WORK EXPERIENCE
Aug. 2017 – Present
• Troubleshoot hospital technologies such as desktops, system software and networks. Helped departments to be connected to one another by using remote desktop via LogMeIn.
• Performed administrative work for daily revenue such as gathering data and importing to spreadsheets for Financial Services to department to approve.
• Communicated with customer over the phone and face to face to provide them tickets for parking and granting entry to specialized personnel for dedicated parking to meet end of day requirements. Toronto Police Service
Charitable Event Organizer
Jun. 2016 – Feb.2017
• Managed foodbanks, charitable fundraisers on behalf of TPS to help raise awareness and funds for less fortunate. Used time management to achieve day-day requirements and making sure all fundraisers are functioning to TPS standards.
• Performed Ad-Hoc duties such as paperwork for fundraisers and food banks, communicated with schools, llllllcharities and businesses for local events to hold place. Campus Involvement
Peer Mentor
• Assisting previous year students with enhancement in studies such as tutoring in business courses and IT courses. Demonstrating programming languages for instance Java, and basic functions of Excel
• Communicating with students via email and worked with distant learning due to COVID-19, Helped edit dddand format the resume’s and cover letter.
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