Quality Engineer Manager

Jeffrey D. Bobcean

Clay, MI *****

Phone 586-***-****

********@***.***

OBJECTIVE

Quality Management position providing support to engineering, manufacturing, continuous improvement projects and leadership skills where personal initiative, dedication and commitment to succeed are essential criteria.

SKILLS SETS

Proficient in APQP, PPAP, FMEA, Control Plans, 3 Legged 5 Why problem solving, Customer/Registrar Audits, ISO, TS16949, System Development, Budgeting, Staffing, Metrics Creation with COPQ Reporting, Training, PLEX, Microsoft Power Point, Excel & Word proficiency. Very confident in my abilities and possess the capability to communicate effectively both internally and externally at all levels of management. 38 years of experience working in quality in various manufacturing settings.

EMPLOYMENT HISTORY

Quality Manager Years Employed 10/18 - current

Curtis Metal Finishing Sterling Hgts., MI

Responsible for hourly staff. 27 hourly employee’s consisting of Phosphate/Ecoat/Paint Lab Techs, SST Testing, New Parts, Calibration, Torque Testing and Lot Certs.

Team development and succession planning.

ISO certification audits, internal ISO and annual customer audits.

Development of internal plant metrics with daily/weekly/monthly report outs to plant operations and upper management.

Creation of customer concern tracking database and response timing measurables.

Development and lead CA teams driving culture and prevention vs detection actions.

Develop relationships and directly work with customers to drive Customer satisfaction and credibility.

Reduced customer charge backs from 6 figures to less than 18K monthly.

Improvement of communications within the department by holding weekly quality team meetings across all shifts.

Share best practices and read across activities with sister plants resulting from prevention based corrective actions and system developments such as customer concern tracking database.

Report directly to Plant Manager and President of the company.

Development of COPQ metrics relative to plant quality impact with daily, weekly and monthly team report outs.

Sr. Quality Engineer / Quality Manager Years Employed 7/13 - 10/18

Tower International Clinton Twp., MI

Responsible for hourly union staff. Training development of Inspection and certification of all floor inspection staff.

Promoted to Quality Manager after 6 months and retained position for 14 months.

Planned and implemented transition from ISO certification to TS 16945 certification.

Achieved Supplier of the year recognition from FCA in 2016.

Achieved reduction in NCM’s and QR’s issued by OEM’s by 35%.

Responsible for staffing and performance reviews.

COPQ metrics development and report outs to upper management.

Returned back Sr. Supplier Quality Engineer position to get control over Steel vendors and drive cost recoveries. In the last year was able to recover $350K in my last year of employment vs prior recoveries of 80K annually.

Sr. Quality Engineer Years Employed 3/12 -7/13

L & W Engineering Bellevue, MI

GM Assembly Plant Liaison. Develop long lasting relationships with plant personnel. Responsible for investigation, corrective actions and implementation for all plant and internal concerns.

Training - Lead trainer for 3L x 5Why analysis, 5S, Error Proofing.

Development of NDT testing procedures and training/certification for RSW welding to drive down internal costs.

Sr. Quality Engineer / Quality Manager Years Employed 5/11 - 3/12

Global Suspension Systems Milan, MI

Successfully transferred line from Ohio to Michigan and obtained PPAP approval from Chrysler.

Quality Engineer responsible for all Chrysler programs including but not limited to PPAP, Forever Requirements, NCM disputing and resolutions.

Successfully launched programs on time with full approval.

Sr. Quality Engineer / Quality Manager Years Employed 2/10 - 5/11

Global Suspension Systems Bryan, OH

Contract position to support new program launch with Chrysler.

Coordinate Launch and PPAP approval with Chrysler Supplier QE.

Successfully launched program on time with full approval.

Promoted to Quality Manager in July 2010.

Supported closing of plant and moved Jeep Door Hinge assembly cell to Milan, MI facility achieving Forever Requirements approval by Chrysler.

Supplier Quality Specialist Years Employed 3/09 – 1/10

MSX International (Contract to Chrysler LLC) Auburn Hills, MI

Responsible for new product launches with suppliers in commodities of Hinges, Links and Rods coordinating with design engineering.

Onsite visits to suppliers for CA verifications and validations.

Quality Systems Improvement Specialist/Owner Years Employed 4/08 – 2/09

System Innovation Contractors Eastpointe, MI

Contracted by poor performing suppliers to Chrysler Mexico to analyze Assembly Plant concerns, define systemic concerns and drive improvements at a system level.

Provide Training in 5Why analysis, Error and Mistake Proofing and Control of Non-Conforming Material strategies to drive long term sustainment by changing internal mindset and cultures within the organization.

Providing Quality System experts to the automotive supply base.

Quality Specialist / Quality Assurance & Audit Team Years Employed 1/04 – 3/08

MSX International (Contract to Chrysler LLC) Auburn Hills, MI

Trained in and supported development of Spill Prevention methodologies for supplier improvement team activities to assess systemic weaknesses within tier one supplier systems.

Developed Quality Management System for Chrysler suppliers as well as Advanced System Planning Assessment system methodology in a team setting.

Was assigned project leader for the first project conducted by the newly formed department.

Supported training in lessons learned from experience as project leader with new employees recruited into the DaimlerChrysler QAAT department.

Responsible to assure project success during Assessment / Repair / Monitor phases. Maintained long term project responsibility to assure repair & monitor success via long term stay within supplier facility. Achieved 90% + reduction in Assembly Plant concern claims

Facilitated hands on Workshop training, development, and implementation support onsite with supplier teams.

Responsible to develop and present Audit Result / Project Status Metric presentations to upper level Chrysler management.

Quality Assurance / Systems Manager Years Employed 1999-2004

Metro Metal Products, Inc. (machining & assemblies) Oxford, MI

Complete development of Quality Management System to achieve QS9000 certification (Certified in 2001). Management Representative to registrar coordinating all certification & surveillance audits. Internal lead auditor for all internal system audits.

Development of all suppliers through training, team concept problem solving and establishment of quality goals which have resulted in a 95% reduction of defects from e-coat paint supplier over the last year.

Coordinator of all RFQ inquiries from sourcing, costing & submission to customers.

Liaison to all customer / supplier facilities.

Team leader for all Corrective Action, Continuous Improvement & Preventive Action teams. This activity resulted in zero defects over the past 3 years and a zero PPM rating at several Ford / GM assembly plants. Over 1.3 million parts were shipped annually. Internal scrap was also reduced from 3-5% to less than .05% monthly and maintained a perfect performance rating from Intermet Corp for 3 years.

Assistant Quality Manager Years Employed 1998 -1999

Machining Enterprises, Inc. Warren, MI

Coordinate defect reductions with foundries supplying castings. Achieved 40% reduction in monthly foundry scrap within the first six months.

Liaison to GM Pontiac East for new program launches. Twice a week visitation & coordination between line workers & quality departments resulted in an 80% reduction in PR&R’s. Most concerns resolved prior to the formal issuance of rejections due to quick response & positive concern resolution.

Responsible for all hourly inspection staff including training, work schedules to support production schedules, employee reviews & quality department staffing.

Achieved development & monitoring of all internal quality metrics to support QS9000 requirements.

Senior Quality Engineer Years Employed 1997 -1998

Production Stamping, Inc. New Baltimore, MI

Primary function to coordinate APQP activities with Program Engineering for all new programs for GM (stampings & welded assemblies) ensuring successful product launches including PPAP approval.

Quality liaison to GM assembly facilities. Performed oral & visual corrective action presentations to GM staff. Responsible for quality issues from time of concern notification thru corrective action closure.

Internal QS9000 auditor & systems developer.

Quality Engineer Years Employed 1995 -1997

MSI Warren Stamping Warren, MI

Implemented Supplier Quality Assurance system to notify supplier / internal functions of concerns, track supplier performances, and assure cost recoveries for losses incurred resulting from defective material.

Developed & implemented quality systems for 4 - QS9000 elements to obtain registration. Performed internal on audits at the sister plant in Battle Creek.

Sr. QUALITY SPECIALIST Years Employed 1988 -1995

Mazda North America Flatrock, MI

Developed Supplier rating system for all Export part suppliers. Presented data monthly to upper management at monthly management review meetings.

Responsible for staffing, training, supervision and employee evaluations of export part inspection department.

Worked exclusively with Ford Motor Co. over a 6 month period to develop e-coat quality standards for all Ford Probe service part sheet metal. This resulted in a reduction in rejections at Service parts centers & improved processing of e-coat process at Ford Brownstown Service parts warehouse.

Successfully launched e-coat suppliers for processing & packaging Ford Probe service parts. Also worked thru defect issues resulting from e-coating Zinc Nickel coated material which supplier had no prior experience with.

Trained for 1 month at the Mazda Hiroshima & Hofu assembly plants in Japan. The training consisted of the development of inspections standards based on assembly methods of parts which were imported from the US. Also were able to visit common parts suppliers in Japan to compare their processing & control methods vs. US suppliers to aid in problem solving and improving the US processing control methods.

Education

High School Graduate 1978 Fraser High School - Fraser MI.

Have completed numerous training certifications throughout my career in FMEA development, Design of Experiments, GDT, CMM programming, Statistical Process Control, APQP & Quality Systems Auditing.

Prior member of ASQC. Certified Quality Manager refresher course 9/98.

2005 - Published in AIAG’s Action Line magazine on Visual Work Instruction methodologies

Member of the Chrysler team in ASQ’s 2006 Annual Team Competition in Milwaukee

(placed in top 4)

Contact this candidate