CURRUCULUM VITAE OF SICELO ANDILE TSOBO (ANDY)

Address : *** ********** ******

Rockland

Bloemfontein

9323

Mobile : 083*******

E-mail :adfavr@r.postjobfree.com

Surname : Tsobo

First Names : Sicelo Andile

Gender : Male

Marital Status : Single

Nationality : South African

Identity Number : 871-***-**** 08 5

Driver’s Licence : None

HIGH SCHOOL QUALIFICATION

Highest Grade Passed : Grade 12 (Matric)

Name of School : Christiaan De Wet High School

Subjects : Accounting

Biology

Business Economics

English

Geography

Southern Sesotho

Year Obtained : 2006

EMPLOYMENT HISTORY

Company : Shoprite Group

Period : December 2013 to May 2014

Position : Perishable Assistant

Duties and Responsibilities

Trimmed, rotated, culled and merchandise products to maintain freshness and attractiveness.

Unloaded trailers, received merchandise, verified orders and brake down products loads.

Managed inventory to reduce out of stocks.

Ensured guest concerns were quickly and properly taken care of.

Conduct daily sales walk with store management.

Developed knowledge about products and sales items to answer guest questions.

Assist the department manager in meeting sales, stock loss, labour objectives and margin goals to increase profitability.

Clean grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Reason for seeking employment: Looking for a new challenge and an opportunity for growth.

Company : Pack n’ Stack (PNS) Company

Period : May 2014 to October 2015

Position : Merchandiser

Duties and Responsibilities

Develop / implement merchandising (for assisting in the marketing and promotions of foods at the clients’-grocery stores- locations).

Promote and market food products via store displays.

To use visual techniques to attract customers to their food products.

Assist with billing and pricing of food products and client food orders.

Act as the primary contact between employers and store clients.

Meet with store managers on reordering products.

Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.

Maintain customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.

Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.

Maintain inventory by restocking shelves with product from inventory; observing inventory levels; promoting store management to reorder when levels appear low; arranging for return and credit for damaged products.

Completes call report by observing display and pricing of competitors ‘products.

Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.

Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.

Maintains quality results by following and enforcing standards.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Reason for leaving : Contract ended October 2015

Company : Mondelez International Company

Period : March 2016 to February 2018

Position : Merchandiser

Duties and Responsibilities

Develop / implement merchandising (for assisting in the marketing and promotions of foods at the clients’-grocery stores- locations).

Promote and market food products via store displays.

To use visual techniques to attract customers to their food products.

Assist with billing and pricing of food products and client food orders.

Act as the primary contact between employers and store clients.

Meet with store managers on reordering products.

Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.

Maintain customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.

Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.

Maintain inventory by restocking shelves with product from inventory; observing inventory levels; promoting store management to reorder when levels appear low; arranging for return and credit for damaged products.

Completes call report by observing display and pricing of competitors ‘products.

Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.

Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.

Maintains quality results by following and enforcing standards.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Reason for leaving : Contract ended February 2018

Company : Iram

Period : August 2018

Position : Brand Ambassador

Duties and Responsibilities

Familiarizing yourself with the company’s mission, vision, and goals.

Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.

Educating customers, retailers, and distributors about our products.

Creating websites and social media content in order to drive brand awareness and attract new customers.

Building rapport with customers and vendors.

Monitoring customer feedback and escalating complaints to the marketing departments.

Tracking customers preferences, metrics and media campaigns.

Representing the company at the product launches, events and trade shows.

Maintaining a positive image of the brand at all times.

Representing the brand positively in a multitude of settings.

Assisting in content creation (e.g. product review).

Participating in event marketing.

Generating brand awareness through word of mouth marketing.

Reason for leaving : Contract ended April 2020

Company : Markham

Period : November 2019

Position : Sales Associate ( Assistant)

Duties and Responsibilities

Greeting customers who enter the store.

Be involving in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Stocking shelves with merchandise.

Answering queries from customers.

Reporting discrepancies and problems to the supervisor.

Giving advice and guidance on product selection to customers.

Balancing cash registers with receipts.

Dealing with customers refunds.

Keeping the store tidy and clean, this includes hovering and mopping.

Responsible dealing with customer complaints.

Working within established guidelines, particularly with brands.

Attaching prices tags to merchandise on the store floor.

Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.

Receiving and storing the delivery of large amounts of stock.

Keeping up to date with special promotions and putting up displays.

REFERENCES

Reference : Mr. Raymond Mokgoetsi

Position : Representative

Name of Company : Ellies Company (previously REP at Pack n’ Stack)

Contact Details : 079-***-****

Reference : Mr. Godfrey Motseki

Position : Representative

Name of Company : Mondelez International Company

Contact Details : 061-***-****

Reference : Mr. Thabo Banda

Relation : Representative

Name of Company : Iram

Contact Details : 076-***-****

Reference : Mrs. Gloria Matila

Relation : Store Manager

Name of Company : Markham

Contact Details : 083-***-****

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