Post Job Free

Resume

Sign in

Desktop Support Engineer

Location:
Tirunelveli, Tamil Nadu, India
Posted:
August 12, 2020

Contact this candidate

Resume:

G. PONRAJ

E-Mail: adfaes@r.postjobfree.com

Mobile: +91-809*******

CARRIER OBJECTIVE

To work in the most challenging position with an organization that provides opportunities to learn and to contribute and achieve organizational goal.

EDUCATIONAL QUALIFICATION

MCA 2016 65.00% Ayya Nadar Janaki Ammal, Sivakasi.

BCA 2013 52.52% Ayya Nadar Janaki Ammal, Sivakasi.

Class XII 2010 66.67% Muslim Hr sec school, Sivakasi.

Class X 2008 79% S.H.N.V Hr sec school, Sivakasi.

PROFESSIONAL SUMMARY

Company : CARE-IT Solutions.

Designation : Desktop Support Engineer-L2 .

Working Period : AUG2016 - Feb2018.

Company : Orion Edutech Pvt Ltd.

Designation : Hardware Trainer(DDUGKY)

Working Period : NOV2018 – Nov2019

Company : CMS IT Services

Designation : Customer Support Engineer.

Working Period : Nov 2019 -May2020

ROLES AND RESPONSBILITIES

Resolve tickets regards user

Troubleshooting network connectivity in LAN\WAN Environment.

Managing of network security including Firewall management, Antivirus management.

Configuring and troubleshooting MS- Outlook

Deploy, Configure, Manage and Troubleshoot Windows Active Directory 2008/2012/2016

VM creation, templates, snapshots and VM backup Administer and support windows server platform.

Knowledge RAID Levels 0, 1, 5, 6 and 10.

Knowledge in Group Policy management

Knowledge in DNS, DHCP.

Pc and Assembling & All Type of Drivers Installation

Knowledge of OS window XP,7,8,10, and Server 2012, Linux and Basic Ubuntu.

Providing Desktop Computer Software and Hardware Support,

Configuration, Repairs, Maintenance and Installation.

Remote desktop connections using Real VNC, windows RDP, Ammy Admin.

Maintain Preventive checklist and take needful action on downtime.

Maintain Daily\Weekly\Monthly reports on IT related issues.

Responsible for Take Asset records monthly once.

Printer configuration and troubleshoot

Configuring and troubleshooting hardware devices and drivers

Train the Trainees about IT/ Hardware.

Knowledge about Sf forms.

Worked with MRIGS, Kaushal Hardwar under DDUGKY project

Assessment making for students with 3rd party websites Like (amasy)

Lab maintenance.

SUMMARY OF SKILLS

Excellent communications skills

Positive attitude towards work

EXTRA CURRICULUM

Leader of NCC.

Participated in Marathon race.

Co-ordinator in Q-maze Department Function

IT SKILLS

Well versed with programming languages:

C, C++

HTML, CSS

AREA OF INTEREST

Networking.

Windows Server Administration.

PERSONAL DETAILS

Date of Birth : 29th March, 1992.

Marital Status : Single.

Sex : Male.

Father’s Name : Mr. G. Ganesan.

Address : Plot no 254, Sai Balaji street, Pallikaranai, Chennai.

Nationality : INDIAN.

PAN : DFHPP1207J

Languages Known : English & Tamil, Telgu.

Declaration

I assure you that the details furnished above are true and correct to the best of my knowledge and belief.

Place: Yours Faithfully

Date: Ponraj.G



Contact this candidate