EVELYN FRANCO
******************@*****.***
EXPERIENCE:
LINKEDIN NY, NYC, NY January 2018 to Present
East Region Receptionist Supervisor
●Managed and assigned HR and events tasks to team of 3 employees
●Created and managed operations policies and updated as needed
●Managed operation policies of Eastern office (Omaha, Toronto, DC and Chicago)
●Coordinated visiting employee visits
●Liaison for multiples GWS contractors such as in-house caterers, facilities team, Wellness team and Global Security Services
●Point of contact between Empire State security and LinkedIn Staff members
●Coordinate repairs and operational tasks with building management and facilities team
●Conduct New hire and VIP tours of our office.
●Assisted Executive team with high level meetings and elevated services
JAY SUITES, NYC, NY February 2015 to December 2017
Operations Manager/ New Hire Receptionist Trainer
●Solely executed operations of over 250 offices and 100+ companies on 3 floors
●Managed all conference room meetings ranging from 3 – 60 attendees
●Managed Excel reports on Office vacancies
●VOIP setup and maintenance (Broadview My Office Suites)
●Ethernet switch maintenance
●Assist executives with new hire screening
●Solely manage social media and analytics for the company.
●Direct and coordinate activities of business center concerned with the production, maintenance, client relations and administration ends of the Jay Suites Times Square location.
●Coordinate monthly client communication meetings with business partners to improve consumer relations.
●Manage touring of location for potential clients
●Answer phones, take messages, route calls
●Main contact for all company events such as corporate “meet & greets”, client meetings and company functions.
EDP WORLD / HYATT LEADER, NYC, NY July 2014 to February 2015
Administrative Assistant
●Managed maintenance of WinSearch recruiting software by adding any missing information to client/ consultant and email information.
●Screened and posted all dice postings from our recruiters.
●Maintained Excel Reports on candidacies and open positions
●Format candidate resumes from our office to our clients.
●Assisted CTO with Invoice statement books and drafted invoices going to our clients.
●Purchased all office inventory and necessities.
●Troubleshoot all computers in the office
Solely managed all marketing of EDP WORLD and HYATT LEADER through Social Media
PHD MEDIA GROUP, NYC, NY October 2012 to July 2014
Office Assistant/ New Hire Coordinator
●Coordinated all executive client meetings by managing executive calendaring, catering needs and travel arrangements.
Managed expense reports.
●Assist Human Resources with new hire on boarding, which includes creating employee credentials, new hire paper work, seating and office tour.
●Maintained Excel reports on Desk and phone number availability
●Coordinate all company-wide events (over 300 employees)
●Manage conference room calendaring for all client and vendor meetings.
Process building certificate of insurance for vendors when events take place in our office
●Maintaining and updating company policy manuals for employees.
●Bookkeeping
Solely managed new hire training for office service procedures to employees in training and floaters.
EDUCATION:
Borough of Manhattan Community College January 2016 to present
SKILLS/SOFTWARES: Microsoft Office (PowerPoint, Excel, Word) (2007 – 2013), Basic Network troubleshooting, Bilingual Spanish (advanced), Event coordinating, HR/ Recruiting coordination