Manager Sales

TIMOTHY S GAROFALO II

Rancho Santa Margarita, CA 92688 949-***-**** (C)

***********@*****.*** http://www.linkedin.com/in/tgarofalo30

STRATEGIC BUSINESS OPERATIONS & PROJECT MANAGEMENT

Accomplished and respected Sr. Business Operations Specialist and Project Management Professional with proven record of success and 20+ years expertise in event technology, live events and broadcasting and AV installations. Ability to offer mutually beneficial solutions and seen as a solution provider that drives projects to success and consistently exceeds expectations with difficult clients. Experience in large event and concert production within stadium arenas as well as festivals, corporate audio, visual, systems integration, systems installations, broadcast television, project management, application development, analyzing data, large budgets with complex dependencies and global product management. Strategic thinker and confident leader that is highly collaborative. Deep experience in developing and executing growth strategies based on financial modeling. Limitless at establishing, repairing and maintaining difficult business partnerships with key clients and decision makers. Key competencies include:

Operations Management

Sales/Business Development

Planning, Organizing & Logistics

Process Improvement

Project Management

Supply Chain/ Product Management

Financial Analytics/Reporting

Strategic People Management

Technical Aptitude

Training & Development

Leadership / Team Collaboration

Business Intelligence

EXPERIENCE

PSAV, Southern California 2008-Present

A global $2.6 Billion event intelligence, technology solutions provider with 9000 employees and 1700 locations.

Southern CA Regional Manager, Equipment Technology, LA/OC San Diego, CA (2017-present)

Responsible for 7 counties in Southern CA which covers more than 100 venues.

Sophisticated understanding of digital asset production facilities and processes.

Cutting edge knowledge of product management and supply chains

Self – Starting with ability to handle multiple projects simultaneously with few to no errors

Created efficiencies to measure value, leverage and enhance services provided.

Aided in developing value chain and new revenue streams.

Guided program development and roadmap for revenue modeling and resourcing strategies.

Regional Manager, Labor & Equipment Technology, LA/Orange County, CA (2014-2017)

Implemented regional labor standards and best practices, coordinated all training and oversaw 80 locations schedules for all hourly employees. Reporting to National Director of Strategic Events & Asset Management.

Consolidated, right sized and revitalized skilled labor force while expanding show team roster to over 100 team members achieving better utilization of labor resources in a geographic complex market.

Solely responsibility for a $280k reduction over P/Y in outside labor broker savings.

Expanded part time labor from 4 employees to 100 and then developed, educated and trained.

87% of PT hires moved into a full time role within first 90 days of employment.

Crafted and guided a complex and sophisticated labor-scheduling proprietary tool, focusing on revenue forecasting and cost analysis for optimal performance to achieve improved bottom line EBITDA from 16 to 20% which took it from $12.9M to $14.6M.

Composed in depth performance reports of labor dollar and outside spends identifying short comings over P/Y using cost analysis metrics to show, strategize and plan for upcoming quarter.

Influenced an increase in profit margin by 17.1-21.8% over P/Y while company experiencing 11% growth.

Created and launched communication of weekly equipment and labor sharing calls facilitating visual data elements to reinforce best practices in over 80 venues.

Upon acquiring 4 companies; eliminated a 4 point reduction from 6.9% to 2.9% in re-rental savings while streamlining, optimizing and consolidating assets for increased utilization influencing savings over $90k in company savings annually.

Hilton, (PSAV), Anaheim, CA 2014-2015

Hilton is a Billion dollar luxury hotel chain and preferred client-partner of PSAV.

Director of Operations

Led and turned around a struggling Hilton Anaheim Operation from $1.75 to $3.5 Million in 6 months.

Recognized as an instrumental leader by transforming culture and repairing hotel relations, while implementing changes in systems and best practices from Sales to Operations.

Upsized two new specialty services from the hotel to generate revenues of $260 million yearly.

Revitalized a $1.5 mil operation increasing EBITDA while generating a top line of $3.5 million over prior year within 9 months of leading the operation. Venue continues to run efficiently still using the same strategies achieving over $4 million in EBITDA with a 47% commission rate to the venue annually.

Achieved record-breaking revenues in region while identifying improvements and integrating sales and operations strategies to save $333k.

Pioneered culture while increasing profitability around 105% and 36% AGP on $667k top line revenues in a furious 28 days in 2015.

Negotiated a 5-year extension with venue as they were contemplating non-renewal.

Disneyland Resort & Hotels, (PSAV), Anaheim, CA 2011-2014

Disney is a Billion dollar world-renowned theme park and resort & preferred partner of PSAV since 1984.

Director of Operations

Worked with Disney Executives as liaison for high dollar events.

Provided direct supervision to 7 team members. Strengthened performance in 3 venues.

Achieved Sub rental Reduction of -3.5% over prior year and boosted EBITDA 1.9% Over P/Y.

Exclusively requested by client to consult, coordinate, and partner flawless event execution for Disney Executives from Imagineering (WDI), Pixar, Disney Entertainment Group (DEG), Disney Institute and other Departments for ongoing intense critical strategies of the $4B Cars land expansion of California Adventure Park for its opening in 2013.

Bridged relationships through creating meeting experience and game changing collaboration between brands such as Google, Union Delegates and Disney’s Event services team in high-pressure scenarios executing technical challenges with precision, professionalism and responsiveness to all challenges.

Acknowledged for significant value added for Disney internal and End user external clients.

Millennium Biltmore, (Swank/PSAV) Las Vegas, Nevada 2009-2010

Millennium Biltmore is an iconic historic hotel and is a preferred client-partner of PSAV/Swank.

Technical Director

Managed small and large event crews (up to 100 people) and all operational elements on show sites.

Ensured successful and profitable execution of projects from signed sales proposal to final invoicing.

Assisted the sales team in determining event technical requirements, analyzed equipment and labor requirements and directed on how to execute.

Scheduled and supervised on-site crew including FT/PT employees after negotiating rates for outside labor.

Swank Loews, (PSAV) San Diego, CA 2008-2009

Swank provides audiovisual, live webcasting and event technology services for large-scale events and a provider to more than 375 hotels and resorts in the U.S., Canada and the Middle East.

Technical Coordinator

Responsible for the set up and operation of small to large-scale production systems for live events.

Supported venue partner in low cost transactions.

Hotel GM thrilled with the turnout of their now yearly Surf Dog Event ensuring success of the show despite technical challenges. Requested to return following year.

Partnered with Reelz Channel. Edited video performance from a 2 hour show into a 5 minute clip: http://dai.ly/xmfgds

Performed innovative production work with Project Managers, Supervisors and Technicians during events.

CBS School of Broadcasting, Las Vegas, Nevada 2008-2009

Broadcasting school to start a career in audio/video production, television, sports broadcasting and radio.

Instructor Pro Tools/Final Cut Pro

Strategic key-player in development of future leaders in broadcasting and radio industry.

Co-wrote curriculum.

Trained and prepared students in creating news packages, commercials, sports highlights, interviews, segments, breaking news reports, sweepers, promos, commercial spots and remote breaks.

Trained and prepared students to operate video switchers, mixers, editing surfaces, camera control units, on even on set professional cameras, audio consoles, LCD projection, graphics, tape operation and Master Control Room Operations

Dedpedal Productions dba TLC BOARD, Southern California 2006-present

DEDPEDAL PRODUCTIONS provides AV installations, conference systems, event production services for events from corporate meetings to 90,000+ people multi-stage music festivals.

Owner/COO

Headed a production company that provided full service audio-visual management, staging and consulting. Directed and managed hundreds of large scale concerts to smaller independent projects with difficult budgets.

Lead in concert productions, systems sound stage manager, FOH and monitor engineering.

Worked extensively and possess deep technical experience in digital audio consoles, large pro audio line array systems, intelligent lighting, large venue display technology LED Video Wall.

Installation and Troubleshooting of ALL AV Systems Video, Audio, video conference electrical schemes

EDUCATION

B.S. Business Management and Audio Engineering, University of Colorado, Denver, CO

Golden Key International Honor Society Member – 3.45 GPA

HARDWARE:

CERTIFIED in all following systems: Yamaha Digital Consoles Pm5d, Ls9, M7Cl, CL5, Ql5, DANTE / RIO, Allen & Heath GLD 80, QPAD 16 & 24, Barco E2, HD Image Pro, Screen Pro 2, Blend Pro, Analog Way Switchers, HD Studio Cameras, Media Servers, Crestron, QSC, Polycom, Cisco, Extron

SOFTWARE

Microsoft Office, Keynote, Final Cut Pro Soundtrack Pro/ Motion/ Color DVD Studio Pro, Soundtrack Pro/ Motion/ Color, Pro Tools LE & HD, Adobe CS3, Avid, Logic, Reason, Digital Performer, Arkaos/ Mad Mapper/ resolume, HTML, Flash, C++, JAVA, FMOD.

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