Customer Care Sales
Resume:
Dale Saylors
*** ******* *****, *********, **, **188
***********@*****.***
Summery:
A driven self-starter seasoned polished professional with vast experience planning and executing of small, medium and large special personalized, funerals and celebration of life services. The majority of the services were fulfilled within 24 to 36 hours of the initial planning. Over 30 years of experience in customer care/service, management, sales, marketing, inventory and controls. I have been promoted to supervisory or management roles and I have counseled with management in almost all of my endeavors. The title of “Funeral Director in Full Charge” means that I am responsible to local, state, federal governments and for all dealings and transactions to the general public. The title is a management role involving critical decision making skills, mentoring and training
Specialties:
Insurance, Medical Terminology, Processing death certificates, Embalming and Restorative Art, Management, Certified Cremationist, Customer Care, Sales, Marketing, Networking, Consulting, Training, Budgeting, Buying, Public Speaking, Federal OSHA & HIPPA guidelines, Staff Motivation and Supervision.
Education:
University of West Georgia, Carrollton, GA.
Mass Communications / Speech & Drama
Gupton –Jones College, Decatur, GA
A.A.S. Applied Science
Experience:
February 2018-Present
Airpoort Mourtuaty Shipping Service and Cremations, Hapeville, Ga
1000 call firm specializing in nationwide and international shipouts of human remains for repatration. Respociabilities include embalming, apprentace training, removals and meeting with famlies.
November 2017-
Aloricia
Inbound call center.
Working on the Verizon Wireless Account.
March 2016-September 2017
A.S. Turner and Sons, Decatur, GA
A.S. Turner currently is a 600 call firm per year.
Responsibilities include removals, embalming’s, and working funerals.
June 2013-October 2015
Seagrave Funeral Home, Kennesaw, GA. 30144 770-***-****
Initially started as consultant to Bruce Seagrave with planning, from the “ground up” a start-up funeral home. Upon state approval for a funeral establishment in April 2014 I was on boarded as F.D.F.C.C. Seagrave Funeral Home as closed for business.
May 2000-June 2013
Lee’s Funeral Home & Crematory Norcross, GA, 30093
This is a very interesting union I started with Lee’s while enrolled at Gupton-Jones, lived on property and took care of all night calls. I have been off and on for a number of year, 15, to be accurate. Most recently I served as F.D.C.C. until the special opportunity with Seagrave Funeral Home came along.
May 2003-May 2006
June 2002-June 2005
A.S. Turner and Sons Decatur
Started out as a newly licensed Funeral Director and Embalmer. Under the watchful tutelage of some highly experienced, I “Fine Tuned” my funeral skills. I really enjoyed my employment there.
June 2005Nov 2008
SCI- Georgia Memorial Park Funeral Home Marietta, GA 30060
Started with this firm as a Licensed Funeral Director and Embalmer. I performed all of the work expected from a licensed employee. But I left to international strife at the funeral home it is interesting to note that no one from that time period is the at the location.
During gaps of employment I usually for Lee’s per day. And,I am currently a contract partner with Uber and Lyft.
REFERENCES
BRUCE SEAGRAVE
President, owner Seagrave Funeral Home Inc.
KOOK-JA (COOKIE) LEE
President, owner Lees’ Funeral Home
Additional personal and professional reference available upon request.
Contact this candidate