MARÍA LICEA
********@*****.***
www.linkedin.com/in/marialicea
Cell: 408-***-****
Santa Clara, CA 95051
HR professional with background in the following HR functions; Onboarding, Benefits Administration, Employee relations, Staff Training and Development, Safety & Compliance, Recruitment, Worker's Compensation, Leave of Absences, Payroll, Annual audits and 5500 filings, Labor Law, Event Planning Employee Rewards Program, Experience with ISO13485 and ISO90001 audits and Kaizen events
Work History
Joseph J. Albanese, Inc. - Construction - Santa Clara, CA 10/17 - 12/18
Claims Manager – (position eliminated)
Managed the worker's compensation department for over 600 employees
Successfully organized files and created new processes to report incident/accidents
Trained staff in loss prevention, claims, customer service and safety practices
Conducted weekly meetings with management to review new claims
Conducted meeting with employees and collaborated with them to establish their goals and put action plans in place to accomplish those goals (based on doctor’s order)
Maintained training/injury records and created ad-havoc reports, as well as OSHA 300
Partnered with non-profit organization to accommodate employees with disabilities
Created reports for Finance, Operations and Senior leadership groups tracking claim trends for performance metrics and benchmarking purposes
Facilitated/handed documents to the legal assessor when a third party was involved regarding indemnification requirements
Participated in-person claim reviews with stockholders, carriers, brokers, claim adjusters, and risk management team to review old and new cases and decide what plan to follow
Facilitated safety orientations to new employees in English and Spanish
Oversaw the work of three high school interns
Joseph J. Albanese, Inc. – Construction 6/16 - 10/17 HR Generalist
Improved Human Resources policies and programs leading to customer service excellence and prompt resolution of complaints and staff issues
First point of contact for employees for all HR related questions, including benefits, policy, complaints, and procedures
Improved and implemented a new hire strategy and procedure by actualizing documents
Managed hiring/onboarding/separation processes – conducted background checks, ensured I-9 compliance as well as Federal and State regulations
Processed employee’s status changes and personnel action forms in conjunction with payroll
Conducted open enrollment meetings. Organized and attended career fairs as well as seminars to keep updated with changes in labor laws
Partnered with managers on disciplinary and policy issues to ensure the fairness and consistency of all personal actions
Managed all the LOA, EDD claims, employment letters, VOE, PFL, FMLA, CFRA
Trained dispatch employees on how to conduct new hire orientation and new hire paperwork
Translated strategic and tactical business plans into critical HR actions, programs, and initiatives
Developed presentations and provided analytical support for special projects including the launch of the new E-System
Managed, oversaw, and trained four high school interns
Mattson Technology – Manufacturing Company – Fremont, CA 7/15 – 12/15
HR Generalist (temp assignment)
Partnered with the payroll team towards the new implementation of benefits/payroll system (ADP WFN)
Supported global group (US, Asia, Europe) through various HR functions
In charge of on-boarding through Applicant Tracking System
Managed the employee benefits programs. Worked with benefits broker on annual renewal and daily plan transactions. Collaborated with vendor in the creation of Benefits Employee Handbook
Assisted with coordination of open enrollment process and Sexual Harassment Training.
Processed global employee change transactions in both HRIS SAP & ADP WFN
Assisted with screening applicants and participated in the interview / hiring process
Conducted exit interviews. Counseled employees on policies and procedures
Maintained company org charts. Assisted with formulation of compensation objectives
Worked on extensive projects such as audits and organizing files
Assisted with the organization of employee events
Samsung Research America – Mountain View, CA – R&D Company
HR, Benefits Specialist (temp assignment) 3/15 – 7/15
Managed benefits portal an enrollment system implementation. Presented benefits information during onboarding process as well as one to one
Maintained benefit data - including new hire uploads, terminations, data updates, approvals, password resets and leave of absence
Monitored and answered all field/onsite questions from employees through internal website.
Monitored benefit account and requested funds as needed. Processed Fitness Reimbursement and Commuter requests. Interacted with the other HR coworkers as well as Payroll to make sure information was processed correctly. Created process on how to file a worker’s compensation claim. Managed all vendor changes
Approved and audited monthly invoices from benefit vendors
Helix – Carpinteria, CA – Manufacturing of medical devices 7/11 – 12/13
HR Generalist
Provided support and guidance on HR policies and procedures for facilities in US and Costa Rica
Responsible for full cycle recruitment, onboarding, exiting, contract extensions, compensations, benefits, and employee relations
Monitored performance evaluations for new hires: 30, 60, 120 days reviews, and annual reviews
Managed attendance records and tracking of staff absences, holidays, vacation, sick and personal days for US and Costa Rica. Tracked all leave of absences, and Worker’s Compensation cases.
Prepared the OSHA 300 form. Attended weekly safety meetings in all the production areas. Worked in conjunction with the local fire department for the conduction of fire drill
Planned and oversaw employee events such as birthdays, anniversaries, and holiday parties
In charge of all Costa Rica human resources programs, such as recruiting, payroll, benefits, employee relations and termination of employment
Planned and presented all the information for open enrollment (English and Spanish).
Resolved employee relations issues through a systematic approach. Conducted investigations when a complaint was brought or via the company hotline
Maintained monthly headcount reports as well as data necessary for HR metrics
Contacted Immigration lawyer for sponsorship of visas. Managed temporary labor needs
Led full-cycle recruitment process for various roles in the company and subsidiaries from screening to offer letters as part of the management strategy
Train hiring managers in interviewing and employee selection skills. Developed and execute recruiting plans based in needs of the management team
EDUCATION
CSUN - Major: BS in Business Administration – Management
CSUN – Extended University – Human Resources Certificate