PEGGY MULLEN

561-***-****

adfab6@r.postjobfree.com

To Whom It May Concern,

I am writing to express my interest in your vacancy for Medical Office Manager.

I am someone who is dedicated to providing the highest quality of

service at all times.

The foundation of my strength lies firstly in my attention to

detail and secondly in my ability to ensure that all processes

are as efficient as possible.

For me it would be an honor to be part of and contribute to a

company like yours.

I thank you for your time and look forward to hearing from you

in respect of an interview.

Work Experience

Operations Manager

Bluewater Radiology (previously Mizner Place MRI)

February 2019- present

Responsibilities: Hired to start up a new company in the U.S. The company will be a multi modality radiology imaging center and anticipate having a minimum of five locations in south Florida. Reviewed, purchased and set up new EMR and PACS systems. Dealing directly with realtors, architect, contractor and vendors to locate and buildout facilities along with leasing and purchasing equipment and supplies.

Hiring, hiring and training of all staff with compliance.. Recruiting and credentialing of all medical providers. Setting each location up with licensing, NPI and liability insurance carrier. Credentialing with all health insurance carriers along with charge entry, billing and collections.

Quick books, A/P, A/R and bank reconciliation. Setup new payroll company.

Owner/Bookkeeper

Expert Car Wash Services, Inc - West Palm Beach, FL

September 1997 to Present

Responsibilities: A/P, A/R, reconciling deposits and bank statements, filing corporate taxes and form 940. Filing yearly and quarterly reports along with sales tax. Running monthly reports along with profit and loss statements. Keep all licenses and liability insurances up to date.

Operations Manager

University Orthopedic Care - Palm Springs, FL

February 2018 to June 2018

Responsibilities: Duties include assessing each employee position and creating appropriate job descriptions. Creating new job roles to make the offices to run more efficiently. Being a liaison between the medical providers, staff and patients. Addressing all attorney, referring providers and patients complaints. Working directly with the transcriptionist and billing department to make sure the providers are getting their work done on a timely basis to maximize revenues. Meeting with vendors and marketers to network with the Medical physicians. Working on getting a new state of the art software system along with phone systems that can be put in each location. Scheduling all legal request. Setting up depositions and trials along with prepay invoicing. Keeping track of all inventory medical supplies, office supplies and medication dispensing. Hiring, firing and training of all new staff.

Practice Administrator

Spine Institute - Atlantis, FL

January 2014 to February 2018

Responsibilities: Duties include all aspects of office but not limited to hiring/firing and supervising employees, A/P, payroll, negotiating benefits for employees, surgical coordinating and scheduling, negotiating and credentialing with insurance carriers, overseeing billing department making sure claims are filed timely and correctly, surgical coding, working directly with attorney's and liability carriers, negotiating accounts as well as marketing for the office. Also make sure are licensing, malpractice and corporate accounts are up to date.

Practice Manager

Mizner Place MRI - West Palm Beach, FL

March 2012 to December 2013

Responsibilities: A/P, A/R. All aspects of office including but not limited to hiring/firing and supervising employees, negotiating contracts. Data entry, filing claims, collections, precerts and all legal aspects, dealing directly with the patient and /or attorney. Negotiating reductions on accounts.

Office Manager/Insurance/Surgical Scheduler

Bruce Fishbane, M.D - West Palm Beach, FL

June 1999 to February 2012

Position: Office Manager/Insurance/Surgical Scheduler

Responsibilities: All aspects of office, including A/P, A/R, payroll, reconciling deposits and banks statements, administrator for 401K and profit sharing., Quickbooks. Filing claims, data entry, charge entry, running reports (daily and monthly). Doctor credentialing, updating licenses, malpractice insurance, corporate accounts and surgical scheduling and patient coordinating.

Front Office, Medical Assisting

Maria San Jorge M.D - Palm Beach Gardens, FL

May 1997 to May 1999

Responsibilities: A/P, A/R, charge entry, scheduling and triage patients with medical advise under the

Doctors direction.

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