Restaurant Customer Service

Personal information

Name Hassen Jedidi

Birth date 08 february 1985 (Age : 35)

Gender Male

Nationality Tunisia

Residance country Qatar

Visa status Residance Visa (Transferable till 20 February 2021 )

Matrital status Single

Contact Information

Email Adresse ****-******@*******.**

Mobil Number 002**********

Prefferred job

Job title(s) Head waiter, waiter, Barista

Preferred job role Hospitality and Tourism

Personal summary I'm already still working for restaurant in Qatar but i will prefer changing to another job in hotel or big restaurant .

Objective Seeking to work a challenging position in with a dynamic and progressive company, this will utilize my knowledge skills and opportunities in achieving a common goal of torganizations growth for a bright personal career

WORK EXPERIENCE

Position : Waiter

Organization : Yahalla Restaurant < Dubai, UAE >

Period : 25/11/2013 to till date

Position : waiter

Organization : Hotel Iberostar Royal el mansour < Tunisia >

Period : From 03/03/2012 to 14/08/ 2012

Position : waiter / server

Organization : Hotel El mouradi Africa < Tunisis >

Period : From 18/01/2012 to 21/02/2012

Position : Barista

Organization : Nineteen Ninety restaurant

Periode : From 22/02/2018 till now

DUTIES & RESPONSIBILITIES

As Chef & Kitchen Controller :

Sets up Kitchen according to restaurant guidelines

Prepares all food items as directed in a sanitary and timely manner

Follows recipes, portion controls, and presentation specifications as set by the restaurant

Restocks all items as needed throughout the shift

Cleans and maintains station while practicing exceptional safety, sanitation and organizational skills As Waiter :

Greet customers and help them identify their choices.

Maintain a high standard of services and hospitality to customers at all times.

Providing exceptional customer service.

Answering and attending to customer queries and complaints.

Explained Menu of the day to the customers if required.

Attending customers till payment done.

As Barista :

EDUCATION:

4 year until achieve baccalaureate in Secondary school & 3 Years Tourist School Training

ADDITIONAL QUALIFICATION:

Big experience in international recipes and [Lebanese, Italian and French food] Take all orders and assure the satisfaction of all the Customers.

Languages Known : English { medium } / French { good written, reading

and speaking } / Deutsh { medium } and Arabic mother langage

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the abovementioned particulars.

Hassen Jedidi

Contact this candidate