Sales Representative Manager
Resume:
TEOFILO MANUEL RUIZ FERNÁNDEZ
St. Arco iris **, Orihuela-Costa, Alicante, Spain
Nationality: Spanish
************@*******.***
PROFESSIONAL AND CAREER SUMMARY
I am a graduated in Advertising and Public Relations by University of Valladolid, Spain, I am currently working as Night Assistant Manager/Team Leader for 4* Hotel Malmaison Reading, before this I worked as Sales advisor throught chat, email and phone for Apple Spain. I am currently looking for a new Job related to any of these areas to keep improving in my career and learning new things.
FURTHER TRAINING
- Spanish as Mother tongue.
- High level in English C1 (Writing, Reading, Listening, Speaking)
- Computer Skills (avanced level): Opera, Word, Excel, Power Point, Windows System, MacOS, Linux, Windows Movie Maker, Browsers, Outlook, Prezi, Blogs, Wordpress, Social Networks, Amazon’s own software, Apple own’s Software.
WORK EXPERIENCE
- NIGHT ASSISTANT MANAGER/TEAM LEADER AT 4* HOTEL MALMAISON READING, Reading, UK (June 2019 - April 2020 ) :
In this position I learned to manage perfectly through Opera program, made all the Night tasks as running the night audit, End of day, reconciliation of the day, making all the corrections necessary from all the departments as Starbucks, Bar, Restaurant and Reception, support to Accounts department and Reception tasks (customer service, check in, check Out, reservations).
- RECEPTIONIST AT GUILDFORD MANOR HOTEL, Guildford, UK (APRIL 2019 - JUNE 2019):
In this Job I was doing Reception tasks as Customer service, check in, check out, reservations and administration tasks.
- SALES REPRESENTATIVE FROM HOME AT APPLE SPAIN, Barcelona, Spain (AUGUST 2017 - FEBRUARY 2019)
As sales representative for Apple Spain I was responsible to provide great customer service to customers through chat, phone and email and offer to customers the best products or services for them. I also was doing administration tasks and was in contact with other departments from Apple to provide the best experience to customers.
- SELLER AND COMPANIES REPRESENTATIVE FOR AMAZON SPAIN (SEPTEMBER 2016 - JULY 2017)
At this Job I was providing support through chat, email and phoneto all the companies or sellers that wanted to work with Amazon selling their products.
- TRAINEE AS PUBLIC RELATIONS EXECUTIVE AND RECEPTIONIST AT RESORT GRAND BAHIA PRINCIPE COBA, RIVIERA MAYA, MEXICO (MARCH 2016 - JUNE 2016)
- TRAINEE AS PUBLIC RELATIONS EXECUTIVE AND GUEST SERVICE MANAGER AT RESORT GRAND BAHIA PRINCIPE TULUM, RIVIERA MAYA, MEXICO (DECEMBER 2015 - MARCH 2016)
SKILLS
I am a person with a good capacity to work in groups or individually, willing to learn new things, hability to get used to a new job enviroment and to learn new technics, good comunication skills, experience in Online sells, good experience in assistance, support to Customers and companies over phone, email and chat in Spanish and English, knowledge of E-commerce, strong administration Skills, experience in build longterm relationships with customers or companies, good problem solving skills, capacity to offer and sell products or services to customers, proactive, creative and apasionanted for new technologies, social, able to take important decisions, responsible, organized and in search of results. FURTHER INFORMATION
- Own laptop with Windows 10, iPad and iPhone to work from home in case it s needed
- Flexible schedule
- Availability to work in full time
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