Training Sap

ASHA VASUDEV

**********@*****.***, 832-***-****

SAP HR LSO (Learning Solution), SAP Success Factors Learning (LMS) Lead

Summary

Over 20 years of total IT experience and dedicated 19 years of experience in fields of SAP HR Training and Events Management/LSO as a Functional / Technical consultant working for various major Organizations spanning India, UK and the US. Worked across Industries in the areas of IT, Chemicals, Tele Communications & Oil and Gas.

Worked as a SAP Success Factors Learning Management and Employee Central integration System for in Oil and Gas and Steel companies.

Worked as Talent Management/LSO lead in areas like Data Migration from legacy systems to SAP LSO and Qualifications Management

Handled data and configuration requirements for SAP Learning Portal, Instructor Portal, Training Administration Portal and Manager Self-service for LSO

Worked with Solution Manager tool for Configuration and tracking custom reporting requirements for LSO.

Led implementation teams in performing Gap analysis of Human Resource business processes. Handled configuration requirements in the areas of Learning Solution, Training & Events Management, Career and Succession Planning, Personnel Management, Organizational Management, Recruitment and ESS and MSS

Extensive Experience in Testing Tools like Mercury, Quick Test and Test Director.

Developed Interface requirements with respect to Legacy systems, Plateau (TRACS, Mocking Bird) apart from designing the customization requirements. Handled job responsibilities, which involved extensive user interaction.

Worked with Agile and DMS

Functional Expertise:

SAP Success Factors LMS Certified

SAP LSO HR270- Certified

SAP TM 6.0

SAP HR515 (Training and Events)

SAP ABAP

Education:

Masters in Business Administration (UK)

Bachelor of Commerce in Accounting

Diploma in Computer Applications

PG Diploma in Computer Applications

Experience:

STERIS Corporation April’19- Present

SAP Success Factors LMS Lead

Main Role –SAP Success Factors LMS Lead

LMS Lead on Online & Compliance Training courses in regard to loading, launching, testing and disposition of online content.

Worked with several Connectors on Loading Items, Content Objects, Mapping Content Objects to Items, User Connector SF, Learning History & Scheduled Offering Connectors

Worked with the Excellence team to develop, configure, test & deploy a number of e-learning & ILT courses, assessments, curriculums & programs as part of the company's initial training program for new field force sales staff.

Delivered face-to-face & remote (via Skype) admin and end user system training on the Success Factors LMS.

Developed admin & end user PDFs and e-learning training guides, manuals & QRGs on Success Factors LMS.

Delivered discovery & business process/analysis workshops to capture requirements through the use of questionnaires, brainstorming, checklist, use cases, system demonstrations, diagrams & process maps with the aim of improving the functionality and scope of e-learning and LMS.

Strong knowledge of content design and LMS settings that supports communications of completion status to the LMS. Proficient at troubleshooting SCORM 1.2 and AICC online content problems arising from browser settings, company network settings, etc.

Conducted face-to-face & remote discovery workshops & interviews with key stakeholders to capture their requirements for the system.

Carried out system configuration where necessary to enhance the client's admin & end user experience.

Produced small scale system prototypes & delivered system demonstrations.

Delivered face-to-face & remote (via WebEx) system training presentations & workshops to senior stakeholders, managers, administrators & end users.

Conducted detailed impact assessments, covering technology, governance, data, people & processes to assess the readiness for the transition to the technologies operating model.

Highlighted & recommended new processes, & procedures to improve end users & admins experience.

Produced technology related process maps & diagrams, instructions, training materials & QRGs.

Resolved technical & process related system issues as they arose.

Penn National Gaming Jan’19- Mar’19

SAP Success Factors LMS Lead

Main Role –SAP Success Factors LMS Lead

Experienced in gathering Customer Business requirements and blueprinting, also recording the business process in Success Factors derived LMS configuration workbook.

Hands on experience in system architecting, designing, implementing and testing.

Identify the current business structure and then implement & configure the LMS to suit the consumer requirement.

Configuring Basic organization settings in Provisioning, Creating Administrators.

Configured Administrator tools and Admin Privileges, Setting up organization Logos.

Identify and mitigate the problems in workflow procedures and available functionality, and makes recommendations based on analysis of observations.

Conduct workshop with Business stakeholders to collate feedback and unify/standardize business process.

Define and perform qualitative and quantitative approach to identify the best fit solution.

Coordinating the formation and execution of SOW agreement with stake holders.

Develop and maintain knowledge base and supporting documentation regarding administrative access and function of LMS.

Monitoring the service desk incoming queue for LMS problems and resolving complex problems.

Mizuho OSI Union City, CA Sep’18- Dec’18

SAP Success Factors LMS Lead

Main Role –SAP Success Factors LMS Lead on Connectors, Content Deployment, Online Content & Data Migration

Managed & liaised with external e-learning vendors/developers to ensure successful delivery of e-learning package to the required specification & timescale.

Developed & maintained project plans for e-learning & LMS development, deployment & support.

Highlighted, recommended & implemented new e-learning & LMS related processes, procedures & solutions to improve LMS end users & admins experience

Worked with Implementers and Business client to plan SuccessFactors iterative workshops. Evaluated the standard configuration, identified gaps and documented functional and configuration requirements.

Translated findings into functional/ technical specification documents, configuration workbooks, test strategy, etc. Flowcharted and validated business processes that became the framework for test scripts and training materials and post go-live support.

Transitions & Support: Work with the Quarterly Releases processes by analyzing and communicating new or enhanced functionality, performing system configuration and role changes to prototype new functionality, estimating the work effort and value to the company.

Enable the Jam Integration with SF LMS in LMS_Admin Property file.

LMS and Jam Integration in BizX property file

Configure the Jam groups for SF LMS (Items) for social learning, Gather OAuth Token server for making calls from SF LMS to Jam

Register the SF Learning as Business record in Jam

Create SF LMS as External Application in Jam Admin Console

Invite Learners from Jam Admin Console and send data back to LMS

Eco Petrol with SAP America April’16-Present

SAP HR LSO /SAP Success Factors LMS Lead

Main Role –As a SAP Success Factors LMS lead helped the Client from Transition of SAP LSO 6.0 to Success Factors Learning.

Conducted Workshops for Requirements Gathering & Configured the SF LMS System

Designed the Naming standards and codes for Catalogs in Success factors as Search is an important aspect within the SF Learning.

Worked on SF User Connector to bring data from EC to LMS

Creation of LMS Mastery like Item Types, Assignment Types, Completion Status, Physical Resources & References Learning for importing data & creating data manually from the Admin Interface

Connector Configuration

Managing Jobs in Provisioning

Control Catalog access with automated attribute based catalog assignments

Manage regulated assignment and tracking of certifications/Qualifications including robust retraining models

Designed Multiple Catalogs in SF and assigned them to users. Basic Catalog was defined for all employees in the Organization and special Catalogs were defined for divisions and departments and assigned them to users.

Track the progress of the employees: Deploy a learning strategy that includes exams, assessments, and certifications.

Member of end user support team

Managed, scheduled and coordinated onsite/offsite training for site personnel

Facilitated creation, revision and maintenance of training material content

Configured Participation booking for WBT to delimit participation

Designed the Renovated Learning Portal, Course Administrator and Instructor Portal

Configured a Follow up process for Instructor Portal for Classroom Training and Virtual Classroom

Configured the limit of creation for E Learning for WBT

Worked on Security profiles for LSO for Learner and Administrator

Worked on Content Related issues and Content Management system

Worked on the Authoring Tool for Check in, Release and Publish the content.

Gerdau Ameri Steel with North Gate Arinso (NGA) July’10-April’16

LSO/TM 6.0 – Team lead/Manager

Main Role – Troubleshooting issues on Course Catalog, Learning Progress, Configuration and Training Proposals for Renovated Learning Portal, Instructor Portal and Course Administration Portal. The Primary focus was to design a robust system for managing and deploying learning. Lead Configuration of Success factors with the Business/Technical team to ensure business requirements are expressed into the LMS application.

Set up Master Data for Learning Solution in order to push Training by Job, Position or Organizational unit.

Configuration and development required for meeting the Business requirements

Identify Configuration items within Training Management, Authoring Environment and Learning Portal

Worked on the Virtual Learning Rooms with Adobe Connect

Worked on the Course Administrator Roles on the back end and the Front end Portal

Configured Notifications based on the Follow up actions for Courses, Prebookings and Confirm Participation

Distributed Training scheduling and administration with a centralized application environment

Designed Assignment profiles in SAP Success Factors based on Assignment rules

Training Evaluations were designed for Level 1 and Level 2 Evaluations.

Distribute surveys and reports on employee feedback for completed courses and assess long term retention

Designed and Configured Pre-requisites for Learning before registering for a course

Manage requests for online learning and class enrollments using approval process Gathered Functional requirements for Global and Local Configuration for Mexico, Peru and Colombia in three different languages English, Spanish and Portuguese

Build and developed correspondence functionality for Managers like Booking and canceling

Build and tested Standard Security for LSO administrator

Build and tested Structural Authorizations for Local Training Administrators

Build and tested Career and Succession Planning Module alongwith its Integration with Nakisa.

Worked on Talent Management Infotypes and the Central Person Object Type and its Integration to Nakisa.

Building and Mapping Data Conversions for objects like Course Groups, Course Types, Qualification Groups, Qualifications, External Instructors, Locations, Rooms and External Companies

Building and Cutover activities were performed for Qualification Blocks and Resource Types

Build Global and Local Catalog for Courses and Qualifications in three languages English, Spanish and Portuguese

Data Conversion programs were created for Mapping Qualifications History and also for loading History for inactive courses

Developed a strategy for handling External Training Courses offered by other vendors

Build appraisal functionality for Courses for the Learners to perform Training evaluation on the Learning Portal

Created Custom Scales, Delivery Methods, Cancellation reasons for Courses and attendance

Worked on the Training Meridian Interface for handling Qualifications History

Ceradyne, Los Angeles, CA Mar‘10- June’10

SAP HR LSO 6.0 – Subject Matter Expert Team Lead

Main Role – Business Blueprint, Functional Requirements gathering, Building and testing the LSO system and Security

Conducted Functional requirement sessions for Training and Events Management

Compared Training and Events Management functionality with Learning Solution

Performed Gap analysis based on the Functional requirements gathering sessions

Functional Requirements Matrix was prepared to identify Configuration and development required for meeting the Business requirements

Training Management Component was implemented in the Back end system

Course Catalog sessions were conducted to establish the theory between Local and Global Course Catalog

Two Security Roles designed and tested based on the number of users for Ceradyne

Created and Tested Master data for LSO in every system like DEV, QAS and PRD.

Configuration was enabled for Training Management like Custom Delivery Methods, Attendance Conflicts and Day to Day activities and Follow up.

Performed and conducted End user Training for LSO Administrators.

PG&E, San Francisco, CA Mar’08 –Feb’10

SAP HR LSO 2.0 and LSO 6.0 – Subject Matter Expert and Functional Team Lead

Main Role – Functional Requirements Matrix, Configuration, Functional Specs and BPP’s

Configuration and development required for meeting the Business requirements

Business Decision scripts were prepared to identify all Configuration items within Training Management, Authoring Environment and Learning Portal

Involved in decision making of External Course Catalog connection and Scorm Content

Involved in setting up External Courses as Master data in Course Catalog Connection

Performed Configuration of Custom Delivery methods like Conference, Workshop and Courses loaded via Interface in Training and Events Management

Performed Configuration of Dialog Control for each of the Master data like Rooms, location, Course Types, Course Groups and Building addresses

Involved in getting Sign off on Business Blueprint and Business Decision scripts from the Business

Designed the Data conversion process for Course Catalog, Qualifications Catalog and Training History from Legacy systems.

Integrated the Qualifications/Competencies into Learning solution for Tracking expiring qualifications and tracking deficits.

Automated Notifications were blocked for other Delivery Methods like WBT and Static-Web based Training.

Business Process was defined to Track Attendance via Follow up and Attendee Appraisals functions.

Delivered Training to the end users of PG&E

TESORO, San Antonio, TX Feb’07 – Feb‘ 08

SAP LSO 6.0 – SME and Team Lead

Main Role – Business Blueprint for Two Refineries for TESORO, Course Catalog, Legacy data from TRIM and TRACS

Gathered Functional Requirements for 3 Components of LSO based on the specific Refinery

Functional Requirements Matrix was prepared to analyze and defined the scope the Project

Business Blueprint was prepared and a Final sign off

Visited Anacortes and Kapolei Refineries to analyze the legacy data and discuss the roles for the Users

Defined Course and Qualifications Catalog naming standards and conventions.

Defined Master Data like Rooms, Locations, Resources and other data to complete Course preparation

Build Security Role for LSO Administrator and defined Transaction Codes and restricted Security by Object Types and Relationships

Gathered Custom Reporting requirements and created a Technical specification document to work with the ABAP Team

Gathered and Developed Forms for Correspondence using SAP Scripts

Configuration was done to create Custom Subtypes for Description Infotype and also defined Custom Delivery methods for On Job Training (OJT) and CBT

Developed Training Material/Courseware for Training Administrator. The Learning Modules were developed and designed with screenshots

TIMET, Exton, PA Dec’06 – Mar’ 07

SAP HR LSO 3.0 – SME and Team Lead

Main Role – Functional Requirements gathering, Blueprint and Design for Course Catalog and Qualifications Catalog

Led Functional requirements sessions and defined the scope, project charter and blueprint for the LSO Project

Implemented a strategy to move from Training and Events Management to Learning Solution 3.0

Build a Global Catalog for Course and Qualifications. Both the Catalogs were build simultaneously to map Jobs, Positions to Qualifications as requirements

Visited Birmingham and Henderson sites (Plants) for TIMET to enter Courses and enroll attendees to historically credit them in SAP LSO

Requirements and Project expectations were mapped and milestones were defined to complete the Project

Defined Course types as requirements for Job, Position and Organizational Unit.

Set up Requirements on the Job profiles to compare Qualifications Infotype (0024)

Modified BSP Labels and Headings to make it User-Friendly for the Learner.

Custom Workflows were defined for Tracking Expired Qualifications on the Portal and making it available to the Managers on the MSS

Defined Qualification groups and Qualifications to make it compatible with Course Catalog structure.

Loaded Training History (Development Plans) as completed in order to bring legacy Data from Plateau and EST.

Detroit Edison Energy, Detroit, MI with SAP America Jan’05 – Dec’06

SAP LSO 3.0 – SME and Team Lead

Main Role – Led the Training Management, Authoring Environment and Personnel Planning and Development Modules, Qualifications Management, ESS and MSS

Involved in Change Management and Drive Business Process for Learning Solution

MSS and ESS Iviews were developed in addition to the Business Server pages on the Learning Solution Iview.

Build ECATT for Loading Training History and Catalog Conversion.

Worked on Mercury for Creating Test Scripts and Test Cases for System Testing.

Executed Test Scripts using the Test Plan within Mercury.

Integration Testing Scenarios were developed in excel and uploaded and tested in Mercury

Created and Resolved TIR’s (Defects) in Test Director for various environments.

Defined Naming Conventions for Locations, Course Groups, Course Types, Rooms and Resources.

Master Data creation for Course Groups done manually.

Defined Curriculums for New Trainees specific to DTE Standards.

Developed 23 SAP Script forms for Correspondence related to Learning Solution.

Defined Technical ABAP requirements for Reports specific to DTE

Worked with the Authoring Environment, Content Player and the Content Management system.

Developed Security Roles for Training Administrators/Training Coordinators, Authors and Learners.

Developed Subtypes for Description Infotype to specify Instructions on Prework and Cancellation fees and Policy

Standard Work Instructions were defined for Training Administrators and Co-coordinators.

Pioneer Hi-Bred International, Des Moines IA Sep’05 – Dec’05

SAP HR LSO 3.0 – Team Lead

Main Role –Configure the HR Training Management, MSS, Learning Portal and Authoring Environment for Learning Solution 3.0.

Functional requirements Gathering sessions were initiated to capture requirements relatedto their current LMS systems

Functional Requirements sessions included Configuration on Training Management, Learning Portal and Authoring Environment

Data gathering sessions included Current Organizational Structure (Jobs, Positions and Organizational unit), Current state of Qualifications Catalog and Appraisals, Configuration settings for Training Management on Pre-requisite checks for Course types, Qualifications and Handling Waiting lists.

Scoping the Project based on Training History Conversion, Integration of External services for 3rd party content.

Defined Custom Delivery Methods to accommodate Standard Operating Procedures for Learning Solution

Defined Conversion strategy for Course Catalog and Training History (from all legacy systems to have one centralized system – SAP LS300). The Conversion strategy involved a cut off date to stop creating Course types and Training History in legacy systems and also

Created Templates for gathering Master Data like Rooms, External Instructors and

Setting up Correspondence for Delivery methods included Instructor led Training.

Created Learning Nets, Learning Objects and Instructional Elements in the Authoring Environment tool.

Master Data set up for learning solution included Manager Approvals and Standard Correspondence.

Designed the functional specifications for interfaces and SAP training courses for the end-user.

Colgate Palmolive, NY and NJ with SAP America June’05-Aug’05

SAP LSO 3.0 – Senior Training Management Consultant

Responsible for overall project implementation with emphasis on Training Management.

Modified the Business Server Pages to Deactivate the Top ten functionality in the Learners Portal.

Developed Naming Standards for Course Catalog, Locations, Rooms and Resources for enhancing the search functionality

Configuration of Learning Solution (Training Management) was extensively done to accommodate the Business across internationally and for North America.

Correspondence was turned on or off based on the requirements from the Business.

Standard Correspondence was modified to change the Text and Verbiage and also to include the text variables for Building address and Location

Set up Master Data for Learning Solution in order to push Training by Job, Position or Organizational unit.

Developed a Strategy for Integrating Learning Solution with Qualification catalog and also Finance and Controlling for charge backs.

Developed a Prototype to understand the Locations, Building Address and Rooms strategy for Learning Solution

Participated on the Management Team for project planning, scoping and production process decisions.

Assisted in the development of configuration scripts for History Conversion

Developed Business Process Procedures for Training Management Module.

Prepare client for go-live, by coordination of multiple development teams and user groups

Developed the training material, scheduled the associates for training, and conducted the Training Administrator’s Courseware.

Development work on Learning Portal involved designing the Learning Solution IView.

OfficeMax Feb ‘05 – June ’05

SAP LSO 2.0– Team Lead

Main Role –Due to Complicated Business Processes normal upgrade was not feasible; systems had to be consolidated to reflect the business requirements.

Perform detailed configuration of HR Learning Solution.

Provide end-users training and prepare documentation.

Involved in constant user-interaction to focus on design issues to ensure integrated effort between the team and the Business users.

Conducted knowledge transfer and training sessions to the support team in the areas of Training Management and Learners Portal.

The Test Cases were put in testing tools such as Test Director/Quick Test in order to get expected testing results. Some of the other tasks including building Functional Specifications for HR Training Management.

Provide Production support to existing SAP HR Personnel Administration, Personnel Development and Benefits in a productive mode.

Develop SAP system design and configure solutions to enable corporate strategic objective and drive business value.

Functional design information was collected through a series of meetings with HR professionals at various levels in the HR structure

Lyondell Chemicals, Houston, TX with SAP America June’04-Dec ‘04

SAP HR – Sr Functional Consultant

Main Role – Customizing Training and Events Management and ESS for enrollment and cancellation by employees on Training Center.

As a functional analyst was responsible for maintaining the current system and also to test and maintain all the customizing settings in Training & Events Management

Coordinated Integration Testing, Unit Testing, User Acceptance testing activities involving key users during a significant process change due to harmonization of HR policies and a reduction in running various technical platforms.

Set up Correspondence and Automated Notifications in SAP GUI and ESS.

Instrumental in putting together the Go-Live plans for the organization ensure a successful Enterprise implementation.

Helped design user acceptance tests and procedures in Training and Events Management to ensure that the users are prepared for the upcoming transformation.

Work closely with other process teams to facilitate project progress and to ensure an integrated system solution.

Work through complex SAP process problems and document the Business Process as configured in SAP, test and ensure proper integration with other modules.

Provide input on technical implications of specific requirements of SAP solutions, including data conversion and development of technical objects

Applied Bio Systems, Foster City, CA Apr ‘04 – May’04

SAP HR Training &Events Management– Sr Functional Consultant

Main Role – Performed Master Data set up and Configuration for Training and Events Management Module in the Following areas.

Testing customizing settings in Training & Events Management, Configuration and Decision making criteria on using Catalog Design

Store all of the master data relevant for planning and executing business events such as locations, rooms, equipment, or materials. Set up a business event offer

Determine the demand and plan event dates based on demand

Create and plan business event dates

Book, Prebook, replace, rebook, and cancel attendance

Handle all related correspondence

Firmly book, cancel, lock, or unlock business events

Carry out business event and Attendee Appraisals

Prepare Training Manuals for Training Administrators and Training Co-coordinators

Designed, Build and Test Workflows for Attendance and Cancellation

Created Functional specifications for Custom Repots and worked with developers to get them technically worked out.

Exxon Mobil Management, Houston, TX with Cap Gemini Ernst and Young Oct’01-Mar’04

SAP HR Training & Events Management – Sr Functional Consultant

Main Role:, Implementation of SAP HR Training and Events Management module on 4.6C.

Developed Conversion Documents (CDs) for Custom Reports and Testing Programs by comparing the Functional Specifications with the Requirements.

Developed Solution Objects for Training and Events Management Module, which were served as a basis for creating Training materials.

Developed Roles for Security and Testing the Roles to suit the Business enterprise.

Developed process for collection of data needed to determine the scope of the Training & Events Management implementation. Process included development of questionnaire and planning site visits for team member data collection exercise

Managed a team of 6 (3 consultants and 2 client employees) during the implementation process.

International travel to obtain configuration specifications.

Functional design information was collected through a series of meetings with HR professionals at various levels in the HR structure

Worked with each team on configuration, documentation, training manuals, training presentation and user manuals

Caterpillar Inc., Peoria, IL Jan’ 01 – Sep’ 01

SAP HR Training and Events Mgt – Sr Functional Consultant

Responsible for the documentation and configuration of the following SAP R/3 modules: Master Data and Organizational Management (for 16 countries), Recruitment, Training & Events Management (for US and Canada), Time Management (US and Asia Pacific countries)

Conducted training courses for the project team and end-users on HR overview, Time Management, Gross payroll, HR-FI integrations.

Set-up the ITS for Standard ESS functionality including Bookings, Cancellation and ESS Reports for Training & Events Management.

Active role to ensure effective project communication and appropriate coordination of activities across the sub processes teams to ensure integration and quality.

Participated in analysis and design phase which included developing script templates, sandbox configuration to complete scripts for Master Data, Time Management, Organizational Management and end user scripts.

Participated (with SAP) in the development of the Training & Events Management Module.

Conducted brainstorming sessions with the management and super users and designed the Enterprise Structure, Personnel Structure and Organizational structure and mapping them into SAP.

Developed design template for Global SAP HR implementation for HRIS project for 87 countries round the globe.

Involved in Business Process Reengineering, change management and knowledge transfer.

Siemens Information Systems, London UK April ’00—Dec ’00

SAP HR – Team Consultant

Client implemented SAP R/3 Human Resources module with Training & Events Management, Org Management, and Personnel Administration & Personnel Development in Release 4.5b

Organizational Management: Develop overall enterprise organizational structures and subordinate organizational units. Create jobs and positions. Establish critical elements, including the organization’s report structure, job index and work center index. Create custom reports for organizational planning and cost planning purposes.

Personnel Development: Customize System for career and succession planning, including maintenance of Qualifications and Requirements catalog, employee interests and preferences, proficiencies, potentials, and profile evaluation.

Master Data: Define and assign corporate structure (Personnel Areas and Sub Areas), personnel structure (Employee Groups and Subgroups) and payroll-related elements (Personnel Sub Area Groupings, Employee Subgroup Groupings, Pay Scale Types and Areas, Pay Scale Groups and Levels, and

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