Hassan Khan

adfa85@r.postjobfree.com

832-***-****

SUMMARY

●2 years of experience in Business analysis working for various clients. Experience with analyzing business needs, elicit requirements, planning, organizing, documenting, and testing

●Experience in business process definition, risk analysis, use case analysis and process flow diagrams

●Experience in gathering report requirements from the business users for business intelligence, and data warehouse application. Experience in understanding database concepts, Models, structures

●Experience with creating visualizations using Excel

●Highly motivated and competent individual with good communication and analytical skills

EDUCATION

Associate of Arts in Business

EXPERIENCE

MYFFS LLC (Telecommunication) August 19 - Present

Business Analyst

Responsible for Installation, configuration, Troubleshooting, maintenance and monitoring of different environments of SQL Server.

Partnering with accountants reconciled invoice to show payment confirmation and receipt.

Utilizing features of excel such as Pivot, VLOOKUP to create reports of data showing success of different products.

Performing high level system analysis and present low-level detail of transactions

Researching, analyzing, testing and evaluating ledger

Partnering with team and managements to set goals quarterly based on previous company performance.

Conducting interviews with sales advisors, document analysis use cases or user stories, scenarios, and workflow analysis

Partnering with project managers and developers to ensure smooth process and needs are met

Plan, manage, and monitor projects from conception through implementation for projects.

Establish project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and leadership expectations using the appropriate tools.

Meet with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.

Track costs and performance, service levels and other metrics required to ensure project goals and objectives are met.

CenterPoint Energy July 18 – Dec 18

Geographic Information Systems Analyst

Validated work orders.

Digitized work orders: Creating features in GIS

Creating gas pipelines (service & main lines)

Understand the impact actions and decision have on the bottom line of the enterprise.

Develop others’ capabilities to empower them to reach their potential.

Eliminate boundaries and drive common goals.

Maintain open, active, two-way communication

Understand and exceed the expectations of internal and external customers

Act in way that are best for the company as a whole

Reject the status-quo, find opportunities to improve and drive outstanding business results

Demonstrate strength, poise, and an appropriate presence.

Apple Inc August 16- June 18

Technical Specialist

Strong communication skills that let you converse as freely and comfortably

Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members

Flexibility to regularly rotate through different technical specialties and skill sets

Performing high level system analysis and present low-level detail of transactions

Strong interest in technology, particularly Apple products, and agility at learning new products and features.

Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

Technical Skills

MS SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Unigraphics, AutoCAD, GIS, RTPos

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