Digital Marketing Scrum

Nandini S.N, PMP®, CSM

Current Address : Irving, TX, USA ; Contact @: Mobile No. +1-972-***-****; E-mail: ****************@*****.***

Summary

21+ years of Experience in IT industry 12+ years of Leadership role in Delivery

PMP (PMI) and CSM (Scrum Alliance) Certified. PG Program in Cloud Computing

Portfolio Management - End to End Delivery of Application Development and Maintenance Programs -On Time and On Budget with High Quality

Delivery Management of Programs/Projects in various technologies such as .Net, Sitecore, Java, Mainframes, Digital programs - Cloud Migration(AWS, Azure), Mobile Applications, Salesforce

Proven Experience in Domains such as Insurance, Healthcare (Payers and Providers ), Analytical Instruments – Identification and Quantification, Retail, Consumer & Manufacturing and Finance, Automobile.

Proficient in Managing Client Relationship. Consistent in achieving High Client Satisfaction

Led Programs of various models – Waterfall, Iterative, Agile, etc

Managed Project Financials - Budget, Revenue, Gross Margin, P & L

Possess excellent Leadership qualities to set direction to drive teams to meet objectives

Excellent at written and verbal Communication and interpersonal skills to interact with all levels

Managed Global / Distributed Large and Cross Functional Teams

Rich experience in Managing Programs of multiple service models like Fixed price and T&M

Experience in working on RFPs and Successful track record of converting proposals to Project Wins

Recipient of Awards for successful delivery

Work Experience

Jun 2019 – Jan 2020 - PGP in Cloud Computing

Toyota Motors North America - Consultant - 1 year : Feb 2018 – Mar2019 – Plano, TX (USA).

Mindtree : 1.5 years : Sep2015 – Feb 2017 – Bangalore( India )

MphasiS : 9 years : Jun 2006 – Jul 2015 – Bangalore( India )

Hewlett Packard ( Hp): 5.5 Years - Oct 2000 – May 2006 – Bangalore(India), Boston (USA),Atlanta (USA)

American Data Solutions India Ltd. :2.5 yrs- Apr 1998 – Aug 2000 –Bangalore(India), Cincinnati(USA)

DDE Org. Systems : 7 months - Sep 1997–Mar 1998 – Bangalore ( India)

Awards and Recognitions :

MphasiS

Nominated for The Apex Award (Annual Awards) for driving fixed-price project to successful completion ahead of the timelines and with high quality - 2013

Extra-ordinary Effort Award by the client for the years 2011,2012 and 2013

Hewlett Packard

Awarded the Best Team for Successful, on time completion of a Fixed-Price development Project

Education:

B.E - [Bachelor of Engineering] – UVCE, Bangalore University, Bangalore, India

Certifications:

PMP Certified - Certified by PMI (2005) in Good Standing

Certified Scrum Master – Certified by Scrum Alliance (2017)

Dot Net Certified (MCSD) – Certified by Microsoft (2002)

PGDCA – PGDiploma in Computer Applications - Asset ( Aptech) (1996-97), Bangalore, India

PGPCC – PG Program in Cloud Computing – (2019-2020) - Great Learning, India

Toyota Motors North America

Consultant

Feb 2018 – Mar 2019

Client : Toyota Motors North America

Consultant for : Infosys Technologies

Employer : IDC Technologies

Responsibilities

Program/Project Management – Deliver projects Per Scope, On Time and On Budget

Execute projects as per the PMO guidelines

Lead the projects in Waterfall and Agile/Scrum models

Plan, Track Status and Progress against Scope. Manage Risks & Issues.

Estimate and Plan Sprints. Facilitate Scrum Ceremonies - Sprint Planning, Daily Scrum meetings, Sprint Review and Sprint Retrospective meetings.

Collaborate with stakeholders in multi-vendor environment ( Application Team, Infrastructure team, Architect and Design Team )

Discuss and understand requirements from the Development Team - Vendor Partner

Review Programs/Projects Status with the Senior Management

Manage Contract, Project budget, Track project Financials

Deliver Architecture and Design by facilitating Technical design sessions with Application team and the Solution Architect and Design Team

Manage Delivery from Implementation Team

Manage Project Plan - Schedule, Track and Monitor

Analyze metrics and feedback for continuous improvement

Track and Monitor Project Progress, Project Budget. Report Project Status and Financials

Organization : Mindtree Limited

Program Director

Sep 2015 – Feb 2017

Responsibilities

Portfolio of Digital Programs/Projects for Multiple Accounts in Retail Domain

Govern Programs as per the Corporate defined PMO framework

Responsible for Revenue of projects, Optimization of Gross Profit, P & L

Manage Client Satisfaction through Client Satisfaction reports and Sustenance/Corrective/Improvement Plans and all Stakeholders

Responsible for growth existing accounts and contribute towards New business wins

Lead programs with Cross Functional Teams

Track Status and Progress against Contract Scope, Project Audits - Qualitative and Quantitative reviews ( Schedule, Effort, Cost, Risks, Issues )

Review Programs/Projects Status with the Senior Management and Delivery Excellence Teams

Mentor Managers and direct their efforts to ensure effective planning, execution, co-ordination, synergy between projects

Lead the transformation from Waterfall to Agile

Drive Innovation and Automation for better delivery and support

Control Attrition – High Talent Retention, Team building, Continuous Learning and Training and build next level leaders

Accomplishments

On-time Successful Delivery of Mobile Applications, Salesforce Implementation for Hindustan Coca Cola Beverages Pvt.Ltd.

Successful Delivery of Ektron to SiteCore Migration for a Kodak, Carestream

Digital Marketing - Applications Maintenance for Kodak, DSW ( Designer Shoe Warehouse)

Part of Core team to work on proposals for New Business Wins

Achieved High Customer Satisfaction

Collect raw data and compute Metrics, Analyze for Qualitative and Quantitative Status and Progress of Programs/Projects, Take Corrective Actions

Process improvements for better Delivery

Led the Agile transformation. Coached the Scrum Masters in their Agile journey. Facilitated in Scrum Ceremonies Sprint Planning, Scrum meetings, Sprint Review, Sprint Retrospective meeting. Reviewed User Stories, Analyzed Sprint Velocity and Sprint burndown charts, Reviewed Product and Sprint backlogs.

Used Microsoft Office ( Outlook, MS Project, Power point, Excel, Visio), Jira, Internal Project Management Application/Tool

Improved the Profitability and the GM targets

Tools and Technologies – Microsoft Office ( Outlook, MS Project, Power point, Excel, Visio, Word), Jira, PPM, .Net, SalesForce, SQL Server, Ektron, Sitecore

Organization : MphasiS Ltd.

Delivery Group Manager

Jun 2006 – July 2015

Responsibilities

Delivery Management of Account/Programs/Projects

Manage Program/Projects of Digital (Cloud and Mobile Apps), Insurance, Healthcare Payers and Providers -(Analytical Instruments, Insurance product and Life Sciences), Banking & Capital Markets, Retail and Manufacturing Domain,

Manage Client Relationship and Satisfaction

Responsible for Delivery, People and Operations Management

Responsible for Managing and directing efforts of project managers to ensure effective planning and execution, co-ordination and synergy between projects

Manage Programs/Projects of Product Maintenance and Product Development

Manage Programs/Projects of service models of T & M and Fixed Price projects of various process models ( Agile, Waterfall…etc)

Manage Account Financials - Revenue, Gross Profit, P &L, Forecast v/s Actuals

Responsible for growth of existing account and new Business wins

Work with Cross Functional Teams

Org. Level Initiatives – Innovation and Automation for faster and better Delivery

Accomplishments

Awards

oNominated for the The Apex Annual Award for 2013 - for driving Fixed-price project to successful completion ahead of the Schedule, On Budget, High quality and High Client Satisfaction

oAwarded the “Extra-Ordinary Effort Award” – 2013 and 2011 by the Client for on-time and high quality completion of Product version which enabled the Client to release the Product on time to the Market

Successfully managed Fixed – Price HiMS project right from Initiation to Closure

On-time, Budget and High Quality deliverables helped Clients in Faster Go-to-Market plans

Increased Productivity and Utilization by Optimizing repeated, error prone, laborious jobs through Automation – leading to Faster Go-to-Market and increased business to the client

Successfully converted numerous proposals to Project Wins

Achieved High Customer Satisfaction

Participated and Achieved ISO13485 Certification

Ensured Continuous improvement through learning and training in domain, technical and soft skills

Managed Peak Team Size of 100 members

Ensured good Governance through proper team structure, process, procedures, and protocols. Computed metrics to indicate the health and progress of the projects by aligning to Client and Organizational goals

Introduced Agile practices. Led the Application Development using Scrum methodologies. Facilitated in Scrum Ceremonies Sprint Planning, Scrum meetings, Sprint Review, Sprint Retrospective meeting. Reviewed User Stories, Analyzed Sprint Velocity and Sprint burndown charts, Reviewed Product and Sprint backlogs.

Tools and Technologies – PPM, Microsoft Office ( Outlook, MS Project, Power point, Excel, Visio), Jira, Rest APIs, Java,, .Net, WCF, WPF, C#, Mongo DB, Angular JS, SQL Server, Mainframes, VMware, DevOps - CI/CD

Following are Successful Programs Managed at MphasiS

oDigital Programs Schneider Electric

oDriver Development and Maintenance for LC( Liquid Chromatography), MS( Mass Spectrometry), GC (Gas Chromatography) for Waters

oProduct Maintenance for Blue Cross Blue Shield - CA(Schedule H - Membership, Claims, Corporate Finance, Security Admin..etc)

oDevelopment of Hospital Information Management System for Columbia Asia Hospitals

Organization : Hewlett Packard - GDIC

Project Leader

Oct 2000 – May 2006

Project Leader – Lead project in Requirement Analysis, Estimation, Design & Development, Deployment, Support, Maintenance and Quality Compliance

Provided leadership and direction to the team at various levels

Application Development and Deployment at Onsite( Boston, Atlanta – USA) on multiple projects

Prepare Project Schedules, Track and Monitor progress

Status Review with Management and Client

Tools and Technologies : VB, VB.Net, ASP.Net, C#, SQL Server, XML, VB Script, Java Script, COM, DCOM

Organization : ADSI Limited

Senior Systems Analyst

April 1998 – Aug 2000

Application Development - Annuity projects

Development of Retirement Funding Calculators, Annuity Illustration Systems, Legal and Compliance Tracking, Agent Management System, Member Home Services System, Loan Tracking System

Application Development, Testing at Onsite – Cincinnati, USA

Responsible for Requirement Analysis, Estimation, Design, Development, Unit Testing

Responsible for Reviews, Status Reporting, Configuration Management

Tools and Technologies : VB 5.0, SQL Server, Crystal Reports, Oracle 7.x, Developer 2000

Organization : DDE- ORG Systems

Programmer Analyst

Sep 1997 – Mar 1998

Application Development - Manufacturing Industry

Responsible for Development and Unit Testing of Forms and Reports according to the Requirements

Tools and Technologies : Oracle 7.x and Developer 2000

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