Manager Office

RAJNISH KUMAR JHA

*: #GA/** Pul Prehladh Pur New Delhi:-110044

(: +91-706******* :: **********.***@*****.***

Operations Professional

Seeking a position in the organization that provides me ample opportunity to explore & excel in Finance industry & bank sector / Pharmacy Sector & NGO Sector while carving out the niche for personal, professional as well as organizational goals

Impressive, fast track management career driven by challenges and a desire to be successful in all endeavors

CAREER SUMMARY

Personal Data:

Permanent Address:

#53 Hanuman Nagar Radha Rani Sinha road Adampur Bhagalpur -812001

Fathers Name: N.S. Jha

Marital Status: Married

Date of Birth: 5th Jan 1978

Sex : Male

Nationality : Indian

Languages Known: English, Hindi

Hobbies: Playing Cricket, Badminton

5+ years of experience in Operations & credit control Manager,

/Branch Administrator, Branch IT Officer, Mechanical Maintenance

as with Bajaj Finserv lending, India.

3+ Years of experience in Operation & admin manager with

Momentous Biotech Pvt. Ltd. As A Freelancer

1 year of experience as a MIS in All India Radio (AIR) Bhagalpur

In-depth knowledge of window based application, basic information technology, with Computer hardware & Networking

Worked With Various System tools, Novel Software (FoxPro),Finone ERP,CRM & I Leverage. & Knowledge about SAP

PROFESSIONAL EXPERIENCE

Currently working at GOONJ NGO as Team Goonj Apr 2015 to Present

WORK AS A MULTI TASKING SUCH AS ADMIN, LOGISTICS OPERATIONS, PURCHASE, HANDLES IT Asset, HARD WARE & CSR

Event Planning, Tour and Travels Booked Rail/Air Ticket with lodging & Boarding, Store Administration, Office Management & Coordination, Office Services, Staff Amenities

handling Logistic operations/ Quotations

Handling & Involvement Store Dispatch Data (Dispatch Detail/Store Data/ Kit Detail) into System and Manual for Pan India Which is Dispatched By truck for Demand or Disaster.

Handling CSR Material with physical Check item Wise (General Material /Non It) or Soft copy of List which is provided by Corporate and Received by us ( Corporate Social Responsibility )

Handling Work shop entire Recorded Data with Salary for Temporary staff (120 Persons) each month & Monitoring Communications part & Matter for Better outcome of Workshop

Handling CSR IT Item Such as Laptop/ Desk top and assembled installation and Dispatch in Pan India as per Organization Require Yearly Approx-200 complete Nos.

Handling CSR laptop and assembled installation & Repair and Distribute on Pan India to our Team member or partner Organization as per Organization Require Yearly Approx- 120-160 Nos.

Responsible & try for Solved IT Related Problem during working Hours which work smoothly done without any Interruptions.

Handling CSR Smart Mobile Phone ( Moto G & Samsung Galaxy )Distribute on Pan India to our Team member or partner Organization as per Organization Require Yearly Approx 300-350 Nos.

Handling Purchase for IT Peripherals and Stationary Items for Rural area & Grocery, Tarpaulin, Blanket in any Disaster in India

Handling Electronic Item repair and same scrap item sale.

Handling Safety Security Audit & Store Management in 9 Different Premises or Building at Delhi.

MIS for all Related data record Hard Copy and soft-copy

PAST Company: Momentous Biotech Pvt. Ltd

Operations/Admin Manager Nov-’11 TO MARCH 2015 ( As a Freelancer )

Responsibilities:

Monitoring entire back office for Operation Work

Handel Accounts,Cash/ Cheques /DD Reconciliation, Cash /Cheque /DD Updation & deposition, CMS cash management system

Monitoring employees Daily (MIS) Visiting Reports for Doctors/Stockiest/Dealer/CNF

Monitoring Daily MIS Sales Reports for Sales Ex. & Area Manager

Monitoring employees Daily (MIS) cash Collection Reports for Stockiest/Dealer/CNF

Bill passing, Incentive calculates for Medical reprehensive/Sales & Area Manager.

Solved Dealer, stockiest and CNF query at a time

Administration, Event Planning, Office Management & Coordination Office Services, Staff Amenities

Maintain new/old NON IT assets And IT assets,

Visit to labor office (Shop establishment registration),ESI office, Professional tax office

Maintaining all employees punctuality performance/Appraisal all kind of Vender Management AMC for IT or Non IT assets.

Work In finance Sector (NBFC) Bajaj Finserv Lending at Mysore Designation: Credit & Operations Manager May’06 – July ’11

Credit Manger J.D:

Credit appraisal, Credit norms for (PSBL personal & small business loan, Home appliances/Consumer durable)

TAT, loan section

Files Document & checks Leaf Clearance and (C.P.V ) Customer Point verification, personal verification, Personal discussion with customer

Send Request to higher authority or H.O for Approval high Ticket loans(PL/PLBL/CD)

Support Sales team and collection team

First 3 Emi collect as non starter case collection

Sales for financial product such as Personal Loan, Personal & small business loan, Home appliances

Sales Achievement :- Every month Approx 125Nos PSBL/PL (personal & small business loan/Personal loan), 800nos consumers durable/Home appliances

Operations Manger J.D:

Monitoring entire back office for Operation and credit team, Critical Customer handling, Customer satisfaction, Walk in Customer enquiry also on Phone (For loan track, loan status,loan balance), After closed Loan Issue the NOC (no objection certificate ) letter for all product, Foreclose accounts, Terminate the accounts, coordinate with back office operations, Request send to concern person for Panel or interest Waiver off,Customer Relationship Management (CRM), MIIS

Checking all Documents and checks and same document dispatch H.O for ( PSBL personal & small business loan/Personal loan, Home appliances/Consumer durable ) and same maintain in soft copy, MIS

Handel Branch Accounts, Cash/ Cheque/DD Reconciliation, Cash/Cheque/DD Updation & deposition, Sale support, Branch Impress, CMS cash management system, Maintain Defender for Cash Handel,

Collect the cash/DD/ Cheque and cash bill from collection agency and collection manager same updated in system end of day

over the 5 to 6 times Collection Cash closing in Every months, MIS

Additional Responsibilities:

Administrator- Event Planning, Tour and Travels Booked Rail/Air Ticket with lodging & Boarding, Store Administration, Office Management & Coordination, Office Services, Staff Amenities

Managing branch infrastructures, find new premises in new building or location and following-up held up bill which is required by the branch & MIS for all branch asset related things and request to purchase dept. (H.O) for require new NON IT assets And IT assets & visit to labour office (Shop establishment registration), ESI office, Professional tax office, Maintaining all the assets which are given by Head office along with maintaining all employees punctuality performance at branch & lots of branch administration responsibility With all type Vender Management AMC for IT or non IT asset.

Branch IT Officer -As IT Officer looking all type data of software, mail data file (DBF) security & maintaining all systems, server, networking, mailing system Data, Upgrading all types of software version along with running correction program required in the branch in all sectors and hardware maintain With Lan/Wan/Man Networking

First Ex. With internship All India Radio Designation: MIS / Location: Bhagalpur Jun’04 –Aug’05

Responsibilities:

Worked as data transfer turn table disk to hard disk (communication broad band)Web Server 2003 and was a trainer for all technical staff of All India Radio about software (WAVE LABLITE & SOUND FORG 2.00)

Looked after hardware maintenances 8th web server & many nodes of AIR, Bhagalpur.

Maintains in system (Soft ware and hard ware Related) various and simple problem solved above work done on Web server-2003

COURSE

SPECIALIZATION

SCHOOL/COLLEGE

BOARD/UNIVERSITY

10th

R.H.M.T.B

B.S.E.B

12th

Biology

M.S. Collage

B.S.E.C

BSc-IT

Information technology

Zakir Hussain

S.M.U

Other Credentials:

ACADEMIC CREDENTIALS

DCA in Computer Application & Hardware Engineer (1 Year)

From NEC – Nascent Engineering Computer, Bhagalpur (Bihar)

TRAININGS & INTERNSHIP

2 Months Internship Training At All India Radio (AIR), Bhagalpur (Bihar)

Project Title

Management Information System (MIS)

Learn

Learn about Turn table disk And Broad Band Communications, (Software) Application Sound Forge2.0 & Wave Lablite

Work Done During internship

Wave data load in Web server hard disk through Turn table disk by Broad Band Communications (Software) Application Sound Forge version 2.0 & Wave Lablite

Training Provided by Me

Training provided to all AIR technical staff about Basic Computer application & Sound Forge version 2.0 & Wave Lablite

Declaration - I do hereby declare that the above-mentioned information is true to the best of my knowledge & belief

(Rajnish Kumar Jha)

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