Vicki M. McCaston
Humble, Texas 77346
832-***-**** Mobile, 281-***-**** Home
*************@*****.***
Career Objective: Receptionist/Administrative Assistant
Professional Experience: McGlinchey Stafford Law Firm, 12/94 –9/30/2020
Answered and directed incoming outgoing calls using multi line telephone system
Greated visitors, assessed needs and directed to appropriate personnel
Directed calls to appropriate personnel, address concerns, resolve complaints, or answer account related questions
Prepared and worked on Footprints records system for closing files
Prepared, compiled and filed documents to manager and all other personnel
Maintained daily calendar, scheduled meetings with clients, staff, planned monthly office events
Sorted incoming mail and directed to correct personnel daily
Prepared packages for shipment, USPS regular, certified mail, Fed X, keep track of shipment costs in computer system under client matter numbers
Provided administration support, sending faxes, processing mail, order food for attorney, staff meetings, clean up, stock supplies, kitchen detail, library updates, deposition setup
Followed security procedures, issued visitor badges, monitored logbook and put information into firm database
Maintained credit card charges for all office functions
Microsoft Programs, Outlook, Word, Excel
Work Experience
1989-1994 - Schlanger Cook Cohn Mills & Grossberg
1988- 1988 Xerox Reproduction Corporation, Overland Park, Kansas (transferred to Houston, Texas Division
1978-1988 – Bethany Medical Center, Kansas City, Kansas
Education
1989 - Doolin Technical School, Houston, Texas
1974-1976 - Killeen High School, Killeen, Texas
References
Sherri Johnson, Legal Assistant, McGlinchey Stafford
Kathy Celestine, McGlinchey Stafford