Sales Office
Resume:
CAREER OBJECTIVES
Seeking a suitable and challenging position, where I can utilize my knowledge
and experience gained through my previous responsibilities, and to enhance and/or gain new skills and knowledge in order to advance my career development and at the same time, accomplish the company’s goals and objectives.
Svetlana Danilova
Mobile: +971-**-***-****
E-mail:
**************@*****.***
PERSONAL DETAILS
Nationality: Russian
Marital Status: Single
Place of birth: Tashkent,
Uzbekistan
Visa Status: Resident
Languages: Excellent in Russian
and good in English
EDUCATION
• Diploma of Finance
and Economy
Specialty of Economy,
Accounting and Audit-
Moscow Russia.
• Diploma of Secretarial
Skills – U.A.E
Trainings and Courses
• Guest Care Training
• Customer Focused
Management
• Dealing with Difficult
People
• Building a Winning
Team
PROFESSIONAL EXPERIENCE
MERAAS HOLDING - (Chairman’s Office)
Senior Officer Administration - August 2019 – August 2020. Responsibilities
• Handle standard office function, including answering telephones, relaying messages, maintaining files and distributing mail.
• Schedules meetings, updates calendar and creates spreadsheets.
• Send / receive mail and packages as needed and oversee fax inbox.
• Forwarding all correspondence, such as letter and packages to staff members.
• Keep the host office and venues fully equipped with necessary items.
• Managing office suppliers and ordering new suppliers as needed/invoices.
• Hiring maintenance vendors to repair or replace damaged office equipment, overseeing the activities of office cleaning staff.
• Arranging Majlis / meeting rooms / TV connection for new meetings and presentations.
• Assist with the security of the space by ensuring that VIP guests are checked in.
• Dealing and paying special care for VIP guests
MERAAS HOLDING - (Chairman’s Office)
Personal Reception Officer from January 2014- August 2019 Responsibilities
• Dealing and paying special care for VIP guests.
• Maintain the daily calendar for GC visitors.
• Maintain Majlis /meeting rooms/ TV connection for new meetings and presentations.
• Assist with the security of the space by ensuring that VIP guests are checked in.
• Send / receive mail and packages as needed and oversee fax inbox.
• Forwarding all correspondence, such as letter and packages to staff members.
• Handle phone etiquette by answering and routing all calls coming to GC’s office main phone line.
• Awareness Program
• Telephone Etiquette
for Call Center
• Excel Training
• Executive Assistance
Skills (Online)
MAJID AL FUTTAIM - MAF PROPERTIES MANAGEMENT
Customer Service Officer (Mall of the Emirates) -2009- 2013. Employee of the months - December 2010 and June 2011. Responsibilities
• Dealing with the customers and closing sales
• Solving customer problems and complaints
• Negotiating variations in price delivery and specifications with managers
• Receiving sales performance
• Gaining a clear understanding of customer business requirements
• Advising on forthcoming product developments and sensing special promotion
Call Centre Responsibilities
• Receiving and answering phone calls in professional way
• Giving correct information, locations and numbers
• Handling and resolving complaints forwarding to supervisor BOUTIQUE IMPERIAL – MOSCOW (Russia)
Sales Executive Officer -2005-2008.
Responsibilities
• Maintaining company quality and products information
• Maintaining the sales, achieving targets and forwarding to Sales Managers
• Replenishment of required stocks and merchandising
• Develop and maintain good relationship with suppliers and clients
• Attending incoming calls and forwarding to concerns
• After sales services and follow-up
ADDITIONAL SKILLS
• Motivated, strong minded and quick learners
• Ability to handle difficult situations
• Strong communications skills
• Well organized and presentable
• A team player adaptable of working well with others
• Able to do multi-tasking as per priorities
• Customer and Client service orientation
Contact this candidate