Food Safety Medical Billing

Granite City, Illinois *****

(C) 618-***-**** (E) **********@*****.***

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Food safety understanding

Opening and closing procedures

Preparation oversight

Team building

Customer service

Organization

Problem resolution

Inventory management

Supervision

Team management

MS Office

Payment processing

POS systems

Liquor regulations and

compliance

Cash drawer balancing

Coin counting

Merchandise restocking

ID verification

Credit and cash transactions

Customer greeting

Customer assistance

Cash counting machine operations

Cash register operation

Relationship development

06/2017 - Current Pilot Travel Centers LLC Pontoon Beach, IL Deli Shift Lead

Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.

Handled escalated customer complaints to provide full resolutions and promote loyalty.

Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings. Oversaw food preparation, production and presentation according to quality standards.

Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.

Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols. 05/2008 - 04/2017 McDonald's Troy, IL

Shift Manager

Ran daily reports to assess performance and make proactive adjustments. Enhanced operations and boosted efficiency through employee training Deanne Judd

Summary

Skills

Experience

and coaching, as well as creation of day-to-day work schedules and assignments.

Increased overall team efficiency and productivity. Cross-trained in every store role to maximize operational knowledge. Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.

Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations. Helped employees operate productively and stay on task to meet business and customer needs.

Trained and supervised staff members.

Managed and mentored 12 or more staff members.

Upheld company standards and compliance requirements for operations and cleanliness of all areas.

Established ambitious goals for employees to promote achievement and surpass business targets.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. 06/2005 - 11/2007 Walmart Collinsville, IL

Cashier

Provided assistance with purchases, locating items and signing up for rewards programs.

Helped customers find specific products, answering questions and offering advice.

Processed customer payments quickly and returned exact change and receipts.

Properly verified customer identification for alcohol or tobacco purchases. Processed all sales transactions accurately and promptly to prevent long customer wait times.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Troubleshot and resolved issues with cash registers, card scanners and printers.

Wrapped items and bagged purchases properly to prevent merchandise breakage.

U.S Career Institute Fort Collins, CO

M.D.: Medical Billing And Coding

09/2005 Southwestern Illinois College Edwardsville, IL GED

Education and Training

Contact this candidate