Anjola Evans

Desoto, Texas *****

Mobile: 214-***-****

Email: adf9ju@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Summary of Skills:

• Generate risk management reports for Managers including SAR

• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.

• Planned and audited internal processes and ensured company's target is met in time

• Performed weekly and monthly quality control audits and reported inefficiency in processes

• Provides consulting and support for projects and initiatives with moderate risk to identify and mitigate operational risk in business activities

• Reconciliations

• Quality Control/ Quality Assurance

• Data Analytics

• Coding

• SQL

• Financial Forcasting

• Capital Planning

• SAR Writing

• Underwriter of mortgage loans(Conventional, FHA, Jumbo)

• Auditing and accounting of all tax accounts, tax returns and fiancials including accounts payables/accounts receivables

• Advanced software experience including Excel, Access, Microsoft Word, Power Point, Spreadsheets, Windows 97-2015, Windows Vista, Microsoft Outlook, Sharepoint, Calyx, Citrix,Encompass, LSAMS

• Quick books

• Enhanced Due Diligence

• Supervisor

• FDCPA,TILA(Reg Z), HMDA-TRID-RESPA(Reg C), ECOA(Reg B),FCRA, FTC, AML/BSA, SAR(reporting), KYC, Fannie Mae, Freddie Mac

• AML Investigator

• Fraud Investigations

JP Morgan Chase -02/2019-3/2020 KYC/AML Officer- Dallas Texas

• Support and conduct the Enhanced Due Diligence(EDD) examinations of transactions across regions linking up pockets of suspicious activity.

• Onboarding Commerical Clients

• QA/QC review

• Knowledge of correspondent banking, and ability to detect Red Flags such as: Repatriations of funds, structuring, round dollar, inconsistent address, activity burs, high risk business.

• Evaluated case assessments for evidence of AML/ BSA program violations..

• Ensure KYC/AML deliverables are met and good internal partners accountable

• Monitored High Risk jurisdiction, detections scenarios, and cleared alerts.

• Experienced of FCC and business activities in the US.

• Assisted project look backs and business as usual (BAU) cases.

• Escalated high risk correspondent banking wires, cash (structuring), PEP’s and MAB like activity cases requiring SAR filing or further due diligence.

• Maintains continuous contact with borrowers through phone calls, letters, and/or email. Capital One Financial(Vaco Temp)07/2018-02/2019 KYC Analyst(Quality)-Plano, Texas Anjola Evans

Desoto, Texas 75115

Mobile: 214-***-****

Email: adf9ju@r.postjobfree.com

• Support and conduct the Enhanced Due Diligence(EDD) examinations of transactions across regions linking up pockets of suspicious activity.

• Knowledge of correspondent banking, and ability to detect Red Flags such as: Repatriations of funds, structuring, round dollar, inconsistent address, activity burs, high risk business.

• Evaluated case assessments for evidence of AML/ BSA program violations..

• Know Your Customer(KYC) researching and updating information.

• Monitored High Risk jurisdiction, detections scenarios, and cleared alerts.

• Experienced of FCC and business activities in the US.

• Assisted project look backs and business as usual (BAU) cases.

• Escalated high risk correspondent banking wires, cash (structuring), PEP’s and MAB like activity cases requiring SAR filing or further due diligence.

• Maintains continuous contact with borrowers through phone calls, letters, and/or email.

• Conducts research on all state and local laws including, but not limited to, statutes, ordinances, regulations and policies. Small Business Administration(SBA), AML Investigator-Ft.Worth, Texas 01/2018-05/2018

• Supported and conducted the Enhanced Due Diligence(EDD) examinations of transactions across regions linking up pockets of suspicious activity.

• Knowledge of correspondent banking, and ability to detect Red Flags such as: Repatriations of funds, structuring, round dollar, inconsistent address, activity burs, high risk business.

• Evaluated case assessments for evidence of AML/ BSA program violations.

• Prepared and file Suspicious Activity Reports (SAR) with FinCen; Partnered with law enforcement, IRS, banks, and other agencies for case resolution and disposition.

• Know Your Customer(KYC) researching

• Underwriting SBA loans

• Monitored High Risk jurisdiction, detections scenarios, and cleared alerts.

• Experienced of FCC and business activities in the US.

• Assisted project look backs and business as usual (BAU) cases.

• Escalated high risk correspondent banking wires, cash (structuring), PEP’s and MAB like activity cases requiring SAR filing or further due diligence.

• Maintains continuous contact with borrowers through phone calls, letters, and/or email.

• Conducts research on all state and local laws including, but not limited to, statutes, ordinances, regulations and policies. Amazon Corporate, Fraud Investigations Specialist- Dallas, Texas 6/2017-01/2018

• Assist with investigation and root cause resolution for FBA Merchant and Customer Issues.

• Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazon's Fulfillment Center Operations, Technical Account Management for Merchants (TAM) and Customer Service (CS) associates.

• Achievement of weekly productivity and quality targets.

• Daily analytical and data gathering duties

• Daily problem solving, and fraud detection including the ability to recognize non-obvious patterns

• Vast and in depth fraud and risk investigations

• Prioritizing multiple tasks of competing priority with the ability to meet deadlines

• Enforcing high levels of confidentiality and data security standards

• Daily attentiveness to detail and the ability to work independently in a fast-paced and rapidly changing environment.

• Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our buyers, or merchants.

• Communicate via email and telephone with buyers plus other external and internal customers to make informed decisions about risk.

Anjola Evans

Desoto, Texas 75115

Mobile: 214-***-****

Email: adf9ju@r.postjobfree.com

• Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.

• Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.

• QA/QC review and investigations

• Experienced in the internet space and capable of succeeding in a fast-paced team environment.

• Participate in other special projects/assignments as necessary.

• Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.

• Achieve weekly productivity and quality standards for investigations. Nationstar Mortgage, Issues Management Compliance Analyst 01/2016-04/2017- Irving, Texas

• Prepares audit findings from results of CFPB and State audit recommendations that clearly communicate risks, in terms of impact to the business and root cause, and key audit issues from a senior management and Audit Committee prospective.

• Meets with clients/auditees to communicate audit results and recommendations.

• Problem solving skills and sound judgment to enable effective issues management recommendations. Demonstrate proficiency in business/cross-functional projects and work with multi-disciplinary teams from different businesses and functions. Recommend and facilitate the improvement/development of processes and procedures.

• Issues Management remediation including monitoring of controls, evaluation of outcomes, analyzing results, and corrective action plans of business units.

• Non-IT Project Management

• HMDA subject matter expert

• Financial forecasting

• Reconciliations

• Underwriting Loan review

• Recognize, document, and assess key risks, control environments, and applicable consumer regulations.

• Develop and utilize strong monitoring plans and effective monitoring strategies.

• Complete assigned monitoring responsibilities timely and within expectations including writing clear and concise reports with workpaper documentation supporting the implementations performed and conclusions.

• Work in partnership with the applicable Business area for identified finding.

• Leads special projects/reviews as assigned by management.

• Ensure compliance of all regulatory requirements

• Develop and deepen Subject Matter Expertise in process, procedures, applicable laws and regulations through internal, external and on-the-job training.

Wells Fargo Consumer Lending, Supervisor Operational Risk Consultant 06/2012-08/2015-Addison, Texas

• Participates in and provides consulting and support for projects and initiatives with moderate risk to identify and mitigate operational risk in business activities in relation to OCC practice

• Evaluates the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls as they are identified with Real Estate and Non- Real Estate business units

• Identifies operational risk issues

• QC/ QA oversight for team members

• Business Analyst

• Advises management on risk ratings and evaluates ratings against established policy standards

• Perform professional duties related to review, assessment and development of business processes

• Function in a liaison capacity to analyze and translate department’s business requirements into system deployments and/or business process changes

• Financial Forcasting

• Underwriting mortgage loans(Commercial/Conventional)

• Due diligence

• Act as a change agent to help facilitate effective deployments/modifications to current practices Anjola Evans

Desoto, Texas 75115

Mobile: 214-***-****

Email: adf9ju@r.postjobfree.com

• Develop Business Requirements Documentation (BRD) and Functional Specifications Documentation (FSD)

• Ensure all functionality can be traced from the end-product back through user acceptance test cases, functional specifications, business requirements and project objectives

• Responsible for managing a department or business unit engaged in client support servicing

• Capital Planning

• Assisting with the development of tracking and monitoring reports

• Overseeing management responses to high-level client delinquencies, defaults or other problems

• Developing product enhancements and new products for clients

• Daily Sharepoint production usage

• Reconciliations

• Managing special projects related to new product development or service improvements

• Setting and implementing service and productivity standards and goals

• Provided information for Suspicious Activity Reports(SAR)

• 3rd party vendor communications

• Training and mentorship of new employees

• Supervisor

JP Morgan Chase, Compliance Analyst

06/2011-05/2012 (contract)-Lewisville, Texas

• Perform accurate financial reconciliation of Default expenses and funds received

• Complete root cause analysis to identify accurate source(s) for losses and/or gains

• Identify additional recovery opportunities with Investors, Insurers and/or Vendors

• Efficiently manage work queue with minimal controllable delinquent accounts

• Diligently research uncontrollable delinquent accounts for resolution

• AML and BSA experience

• Mitigating Risk

• SAR writing

• Auditing the accuracy of loans obtaining gain/loss outcomes and maintain compliance

• Update all applicable modules throughout the analysis process to reflect the correct loan status

• Communicate process improvement opportunities and controllable loss patterns to team and management

• Fannie Mae/ Freddie Mac and Conventional loan loss analyst

• Quality Reviewer/Quality Control

Internal Revenue Service, Revenue Officer

12/1998-05/2011-Dallas, Texas

• Collecting delinquent tax accounts, secure delinquent tax returns

• Identifying problems, analyzing data for resolving issues, collecting, auditing tax returns and financial documents, analyzing and applying administrative tactics to resolve case issues

• Investigate and Evaluate fraud cases for resolutions and/or referral

• Teach continuing professional education annual courses

• Make contact with taxpayers or their power of attorney’s which consist of lawyers, CPA’s, accountants, etc.

• Auditing and accounting of all tax accounts and tax returns

• Document case history in support of case decisions

• Enforce compliance obligations

• Prepares narrative reports in support of recommendation(s)

• Temp Supervisor/for 6 months

• Resolving taxpayer issues and obtaining information about tax administration

• Asses and collect taxes and associate liabilities as well as informing and advising taxpayers of options available for meeting obligations

• Federal, State, Sales and Use along withFranchise Tax education and preparation for taxpayers

• Generate suspicious activity reports and risk management reports for Managers

• Advising taxpayers of enforcement actions that may be taken if they fail to meet commitments to file tax returns and/or pay tax liabilities and encourage voluntary compliance with tax law

• Assistance to individuals and or business primarily through telephone contact or correspondence

• Required and simplified a wide range of complex tax law issues and procedures set forth by the U.S. Congress administered by the Internal Revenue Service under the Internal Revenue Code. Anjola Evans

Desoto, Texas 75115

Mobile: 214-***-****

Email: adf9ju@r.postjobfree.com

• Created, reviewed, and appraised information pertaining to the research of records reflecting fraudulent intent

• Training official for new hires

• Field Officer

• Temp Supervisor (2 years)

• United States Governmet Tax Law expertise

• Conducting one on one meetings with employees

• 13 year service award with Internal Revenue Service

• Performance award with I.R.S 2003-2012

• Special Act Award 2004-2012

EDUCATION

EVEREST COLLEGE- Degree received- 5/2005 GPA: 3.85 out of 4.00 Volunteer Organizations

Lead of Volunterism Team for Amazon Corparate (2017- current) Volunteer Coordinator for Yellowjackets United football Organization (2016-current) Volunteer and Team Activity Coordinator for Truth Sports football Organization (2011-2015)

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