Sales Manager

Professional Summary

Skills

Experience

ARIEL A PARASO

**** * ***** **** **, #2103, South Jordan, UT 84009 (H) 801-***-**** *************@*****.*** An expert in customer service and sales with 20 plus years of related experience; where my communication, problem solving, sales, training, and customer background skills, can be utilized and contribute to the company vision and mission. Strong Interpersonal skills Relationship selling

Persuasive communication expertise Team building and leadership Customer service excellence

Customer Service Dispatcher 03/2018 to Current

BC Technical, Inc. – West Jordan, UT

Consulted with customers to understand needs, dispatched calls to field engineers for CT, MR, and Nuclear Medicine imaging repairs. Independently resolving the routine issues and organizing more advanced repairs. Reviewed and serviced any customer service inquiries, sales requests, and escalations via phone, email, of fax. Collection Account Manager 03/2017 to Current

Progressive Leasing – Draper, UT

Consulted with customers to understand their desires and suggest the best payment solutions to meet their needs. Working with all levels of past due customers from early stage, late stage, and recovery.

Account Manager/Coach 08/2001 to 12/2016

Discover Financial Services – West Valley City, UT Personal Loans Account Manager- 9/2014 to 12/2106- Determined customer financial needs and prepare proposals to sell loans to prospective clients. In the top 5%of company for loan sales.

Deposit Products Coach (Discover Bank)-6/2012 to 9/2014- Set sales team goals and motivated the team to achieve objectives with positive incentives. Developed strategies to assist team reach monthly and quarterly goals. Managed daily tasks with phone listening's, corrective actions, and performance metrics. Retention Coach in Marketing-10/2008 to 6/2012- Utilized customer service and sales skills in saving and retaining accounts. In the top 5% of company in retention of accounts. Top sales award in 2009 for product sales in the company. Education

Customer Service Account Manager-8-2001 to 10/2008- Consulted with customers to understand their desires and suggest the best products to meet their needs. In the top 2% of company in retention and product sales.

High School Diploma: May 1980

San Mateo High School - San Mateo, CA

GPA 3.65.

Administrative Lobbyist, Student Government.

Pre Med-Dance

BYU - Provo, UT

GPA 3.4.

Awarded Dance Scholarship.

Dance

The University of Utah - Salt Lake City, UT

GPA 3.2.

Awarded Dance Schloarship.

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