Elaine Ouyang
510-***-**** *************@*****.*** www.linkedin.com/in/elaine-ouyang
EDUCATION
University of California – San Diego La Jolla, CA
Major in International Business Expected Graduation June 2021
● GPA: 3.70/4.00, Major GPA: 3.93/4.00
● Relevant Coursework: Financial Accounting, Managerial Accounting, Product Marketing, Project Management
● Award:Sixth College Provost Honors, MGC Scholarship Award Gabrielino High School San Gabriel, CA
● GPA: 3.9/4.0, ACT: 32, Awards: California Scholarship Federation Award, National Honors Society Award
● Activities: Varsity Volleyball, Chamber Choir, Unplugged RELEVANT EXPERIENCE
Dunham & Associates Sorrento Valley, CA
Operations Intern Feb 2020 - Present
● Assisted the company with converting to a new Customer Relationship Management platform through research and updating
● Provided regular quality assurance over client and financial advisor profiles though working with Excel and Salesforce Bank of America- La Jolla Main La Jolla, CA
Client Service Representative Jun 2019 - Oct 2019
● Process transactions accurately and efficiently in a fast-paced environment while introducing products and services for clients
● Performed routine internal audits to ensure the protection of Bank of America, as well the safety of its employees and clients Northwestern Mutual La Jolla, CA
Financial Representative Intern Jan 2019 - Mar 2019
● Obtained California Life, Accident, and Health License and completed Northwestern Mutual’s Financial Planning Academy
● Built my own network and developed leads through referrals as well as helping clients with financial planning through life James Chen State Farm Insurance El Monte, CA
Bank Sales and Marketing Intern Jul 2018 - Sep 2018
● Completed State Farm bank certification training and was responsible for selling State Farm products such as credit cards
● Performed digital marketing through the use of social media and eCRM, and helped perform quotes for potential clients Sponty, LLC Arcadia, CA
Summer Intern Business Development Associate Jul 2018 - Sep 2018
● Grew the company’s user base in size by marketing (door-to-door marketing, telemarketing, and social media marketing)
● Responsible for event planning ideas to help advertise our platform and utilized Xcode to help storyboard applications E-Commerce Specialist Rosemead, CA
Personal Business May 2015 - Aug 2017
● Managed my own online business over various seller platforms as well as conducted marketing and customer service
● Managed and purchased inventory from warehouses in China and the US and handled customer Paypal transactions PROFESSIONAL DEVELOPMENT & INVOLVEMENT
Undergraduate Investment Society La Jolla, CA
Member Mar 2019- Oct 2019
● Selected to attend LA investment banking trek to network with bankers at Citi, Moelis&Co, Barclays, and Morgan Stanley Kappa Zeta Phi Sorority La Jolla, CA
Member Sep 2017 - Jun 2019
● Participated in service philanthropies, networked with other organizations and alumni, and helped mentor incoming members Gabrielino Chess Club San Gabriel, CA
President Aug 2016 - May 2017
● Founded Gabrielino Chess Club and worked with other executive team members in recruiting and mentoring members Khee H Tan Medical Clinic San Gabriel, CA
Administrative Intern Jun 2018 - Sep 2018
● Shadowed and assisted Dr. Khee Tan, as well as organizing patient files and collecting medication from local pharmacies ADDITIONAL INFORMATION
Languages:Fluent in English and Chinese (Mandarin) Interests:Electronic music, chess, gaming, singing, volleyball, women’s fashion and lifestyle, Shark Tank, Family Guy, BuzzFeed