KATHERINE GOMEZ
EMAIL:
*****************@*****.***
PHONE:
ADDRESS:
*** * *** ***** ** Orlando, FL,
32809
CONTACT
SOUTHERN TECHNICAL
INSTITUTE
Orlando, FL
Certification Phlebotomy (Mar
2019)
OAK RIDGE HIGH SCHOOL
Orlando, FL
High School Diploma (May 2015)
EDUCATION
Fluent in English & Spanish
Ability to Multi-Task
Strong Problem Analyzing &
Solving
Adaptive Team Player
Positive Attitude & People Skills
Strong Interpersonal Skills
MS Office Proficiency (Word,
PowerPoint etc..)
ADDITIONAL SKILLS
Phlebotomist Certication
BLS Certified
CERTIFICATIONS
Seeking to obtain a responsible position as a Phlebotomists in a facility where my knowledge & experiences can be utilized as well enhanced.
CAREER OBJECTIVE
Front Desk Receptionist
Gwinett Institute, Orlando, FL / Jun 2020 - Present Phlebotomists
AdventHealth- Winter Park, Winter Park, FL / Jan 2019 - Jan 2020 Customer Service Specialist
Holiday Inn Club Vacation, Orlando, FL / Apr 2018 - Dec 2018 EXPERIENCE
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
•
Enroll individuals to participate in programs and notify them of their acceptance.
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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
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Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
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Draw blood from veins by vacuum tube, syringe, or
butterfly venipuncture methods.
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• Match laboratory requisition forms to specimen tubes.
• Explain fluid or tissue collection procedures to patients. Monitor blood or plasma donors during and after
procedures to ensure health, safety, and comfort.
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Transport specimens or fluid samples from collection sites to laboratories.
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Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
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Collect fluid or tissue samples, using appropriate collection procedures.
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
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Check to ensure that appropriate changes were made to resolve customers' problems.
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Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
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Reservation Specialist
Hilton Grand Vacations, Orlando, Florida / Jan 2018 - Apr 2018 Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
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Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
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• Prepare customer invoices and accept payment.