Mental Health Case Manager

Michael Warrick

Charlotte, NC ***** 704-***-**** *******.*******.*******@*****.***

Focused, Passionate and Driven Human Services Professional with Strong Fundamental Mental Health Counseling and Case Management Experience– Service Learning Experience with Student Recovery Community-One Year Internship with Innervision Inc. -2+ Years of Management Experience in Service Industry

Focused, Adaptable, and Passionate Human Services Major practicing from a Strengths Based Approach. A collaborator who works best in a team-oriented Mental Health environment. Works well with others to meet organization goals and to accomplish individual and team-oriented tasks. Experienced in Psychosocial Rehabilitation environments, as well as Running PSR Groups and managing caseloads. Working knowledge of Excel, Access, and Patagonia Electronic Records Management System. Previously ServSafe certified with 10+ years of experience in the service industry. Bilingual worker with experience in Spanish-speaking environments.

KEY SKILLS & ACHIEVEMENTS

Leadership and Interpersonal Skills In Substance Abuse and Mental Health

● Successfully Implemented Clubhouse Model of Psychosocial Rehabilitation while employed as Case Manager at Innervision Inc.

● Volunteered with the Collegiate Recovery Community for 1 year. Organized and Executed Yearly Fundraisers and Raised campus-wide Awareness for the newly implemented CRC for college students who suffer from substance use disorders.

● One year Internship with Innervision Inc. Became familiar with the Psychosocial Model of Mental Health Rehabilitation.

● Took Service Notes, Led PSR groups as well as helped to facilitate other Life Skills Groups during employment and Internship at Innervision.

● Took time to Develop Rapport with clients and build a Collaborative Relationship upon which to work from.

Leadership Skills

● Hired as a Manager at Moe’s Southwest Grill location and successfully served for 2 years:

o Supervised up to 5 employees per shift.

o Trained new employees in food prep, food safety, customer service, and line cooking.

o Managed inventory processes including ordering and receiving food inventory. Michael Warrick 704-***-**** Page 2

o Managed daily deposits. Experienced with Aloha POS System. o Entered hourly and total sales data using Microsoft Excel. o Utilized strong interpersonal skills to successfully manage my team, leading by example.

Other Leadership Strengths

● Experienced in developing team schedules and reducing overtime hours.

● Good with tracking inventory and ensuring product is used effectively.

● Leadership in Commercial Real Estate Property Maintenance / Sales Advertising: o Developed and implemented a new design for signs used to advertise commercial properties for sale while being contracted by Walt Perry Realty. o Developed and managed property monitoring schedule for daily site visits. o Worked closely with realtors to maintain the sites. RELEVANT WORK EXPERIENCE

Case Manager, PSR Counselor, Innervision, Charlotte, NC, 2020-Present PSR Intern, Innervision. Charlotte, NC, 2019-2020

CRC Volunteer, Collegiate Recovery Community, 2017-2018 Restaurant Management/Service Industry, Moe’s Southwest Grill, Hickory Tavern, Blackfinn, 2012-2019

General Contractor, Walt Perry Realty, Monroe, NC 2008-2011 Catering/ Guest Relations, The Carriage House, Indian Trail, NC 2007-2009 EDUCATION & TRAINING

Human Services Technology Associate Degree, CPCC, Charlotte, NC Case Management Certificate, Youth in Crisis Certificate, CPCC, Charlotte, NC Prior certification in ServSafe (2009)

High School Diploma, Union Academy, Monroe, NC

Intern with Innervision Inc. Charlotte, NC, (2018-2019) Enrolled in Online SQL Course through MyEdX

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