Sales Social Media
Resume:
AUSTIN T. CASAREZ
*** ****** ****, ********, ** *8433
***************@*****.***
QUALIFICATIONS
Highly motivated professional with over 4 years of diverse experience in management, marketing, sales, and business development. Experienced in account and inventory management, utilizing strong multi-tasking, communication, and organizational skills. Dedicated and successful in expanding customer outreach and acquisition with a proven track record of maximizing sales opportunities. A team player seeking to leverage background into an account executive or manager role within a progressive organization. AREAS OF EXPERTISE
● Account management
● Inventory control and management
● Customer Service
● Sales (in person, phone, online)
● Trend forecasting
● Customer acquisition and management
● Communication
● Marketing
● Market research
● Brand development
EXPERIENCE
Skymint Retail Sales Manager / Assistant Manager
January 2020 – Present
● Managed inventory with Treez and Dutchie platforms to match our vault, backstock, and displays
● Trained my team effectively on product, pricing, and promotion information or changes to MRA regulations to maintain compliance
● Maintained and updated our online menus, as well as accounts on Weedmaps and Leafly
● Alleviated any customer service problems; responsible for responses to online reviews; 47 of 98 five star reviews for company reflect my individual success with customer satisfaction
● Created sheets to update team on number of items sold and low quantities Lasco Grand Blanc Mitsubishi Sales Professional
September 2018 – December 2019
● Trained new employees on the road to the sale and company procedures
● Grossed $25, 000 monthly in car sales
● Tailored each sales experience around customer goals, needs, and wants
Written and verbal follow ups with each customer to ensure needs were met
● CRM sales management experience (Reynolds and Reynolds)
● Extensive use of social media platforms for customer outreach and advertising
● Earned Lasco Legacy Award for displaying integrity, leadership, and compassion
● Awarded “Employee of the Month” in June of 2019
Caretel Inns Life Enrichment Coordinator
January 2018 – July 2018
● Created and coordinated individual guest schedules and enrichment activities
● Facilitated various group and individual activities, utilizing interpersonal communication and relationship building to enhance patient experience
● Implemented corporate training procedures within scheduling creation
● Certified First Responder emergency training received to maintain safety of patients Chelsea Chevrolet Buick Business Development and Sales Professional January 2017 – October 2017
● Developed and enhanced business website; updated website inventory, inventory pricing, promotions, trends daily
● Maximized customer outreach through online marketing (Instagram, Facebook, Twitter)
● Set up appointments and maintained positive customer relationships through CRM (Oplogic)
● Handled price negotiations, offered figures and analyzed finances to best suit customer needs Gypsy Vodka Sales Account Manager
May 2016 – January 2017
● Developed brand and generated sales through interpersonal skills using in person, phone, email, and social media methods
● Territory manager across Michigan counties; gained and maintained accounts (restaurants, grocery stores, liquor stores, and bars)
● Educated direct consumers and account employees on products, promotions, and events
● Forecasted consumer trends and developed future brand concepts using market research
● Scheduled and set up appointments, tastings, and promotional events with accounts and consumers
EDUCATION
Central Michigan University (December 2016) – Bachelor of Applied Arts for Entrepreneurship/Entrepreneurial Studies with a Minor in Business Management
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