Sikandra Devi

adf97p@r.postjobfree.com

+918*********

Vill.- Bhasra, P.O.- Swarghat,

Teh.-Nalagarh, Distt.- Solan(H.P.)

174011

Skills

Good written and verbal

communication. Ability to work

under pressure. Time

management. Self-motivation.

Teamwork. Sincerity and

dedication in working. Software

known : MS Office.

Objective

I am a consistent, hardworking, highly motivated

person. I enjoy working with the public. I feel that I am a friendly, outgoing and dependable person. I

feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to

improve my position in the work force, expand my

knowledge and skills. I am also looking to establish long term employment in a friendly environment.

Academic Details

From HP University Shimla

Bachelor of science, With 80% CGPA, 2017

From GSSS Zakatkhana

Secondary education, With 82% Marks%, 2014

From GSSS Baha

Matriculation education, With 82% Marks%, 2012

Work Experience

Teleperformance

Customer care executive, Sep 2018 - Feb 2019

Role : The primary goal is to ensure customer

satisfaction and increase customer loyalty while

projecting a professional, efficient and positive

approach.

Ensure customers get accurate and timely updates

and resolutions.

Make independent decisions to resolve customer

issues with strong problem solving and analytical

skills.

Superior verbal and written communication skills

in English and Hindi with the ability to quickly

establish trust and reliability over the phone.

Listen, empathize, and effectively handle

challenging customers in a professional and

pleasant manner.

Maintain a positive attitude in an often busy and

intense environment.

Cosmo Herbals Limited

Lab chemist(QC), Feb 2019 - Feb 2020

Role : • Performed lab tests by using chemistry lab techniques such as titration, pH, conductivity and specific gravity.

• Validate and maintain laboratory equipments as

needed, daily lab reporting, assisted in product

documentation.

• Physical and chemical testing of all finished

product stability samples.

• Maintains all SOP's and STP's manually.

Troubleshooting issues when necessary to ensure

a safe and productive lab.

• Analysis of raw material as per procedure such

as solubility, assay and Infrared spectroscopy.

• prepare concentrated solutions with accuracy and perform standardization.

Strength

Quick grasping ability. Stress tolerance. Positive attitude. Responsible. Prioritising tasks.

Respectfullness. Punctuality.

Hobbies

Reading shayari, touring to new places. Watching

animated movies.

Declaration

I hereby declare that the above-mentioned

information is correct up to my knowledge and I

bear the responsibility for the correctness of the above-mentioned particulars.

Place : Nalagarh

(Sikandra Devi)

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