Sales Store Manager

Vikram Singh

Sales and Business Development Professional

Address WA-67B Shakarpur Delhi - 110092

Phone 965*******

E-mail ************@*****.***

Experienced Sales Manager with 8 years working experience in the consumer durable & E-commerce industries. Skilled in Sales & Marketing, Channel Sales, Distribution Management, Consumer Electronics, and

Business Operations. Strong sales professional with a PGDM- Marketing

Skills

MS-Excel (V Lookup, Hookup, Pivot Table Etc.), Client Onboarding, E-commerce, Vendor management, client handing, product awareness, CRM management, Sales operations, cataloguing, key accounts management, ROI, Negotiation, Up-selling, cross selling, customer experience Merchant Acquiring,

Work Experience

Sep/2019 to April/2020 Business Development- Associate

For Magicpin.in Samast Technologies Pvt Ltd, Gurgaon Haryana

•Responsible for Growing business & revenue by cross/ Up-sell, retain he portfolio and new opportunities to grow the company business.

•Handle objection by clarifying, convincing and converting lead up to final closure.

•Scouting for leads ranging from F&B, salon, FMCG and fashion retailers,

•acquiring them as clients and servicing them over phone and email communication

•Maintaining relationships with clients, by providing holistic solutions

•Merchant Acquisition, Onboarding, Company Commission and Catalog Management

•Working in close coherence with the marketing team to best optimize

Results for clients.

•Generating sales insights and suggesting product level changes

•Managing end-to-end sales-process, including invoicing, collection, up-selling etc.

•Maintaining relationships with clients, by providing holistic solutions

• Zone based business KRAs execution, Upsell as a project for Delhi Cluster.

•Negotiating and renegotiating by phone, email and in-person.

•Working tools :- Admin business Portal, Sales App, MIS

Jun/2017 to Sep/2019 Assistant Sales Manager

For Kiyaara Electronics Pvt Ltd, Noida UP

•Responsible for team handling.

•Assigning Target to Team according to monthly Target.

•Monitoring Daily Visit, Sales report, Sales Operations

•Responsible for Consumer Electronics business within assigned territory

• Planning & implement the most effective Dealership Network

•Handling large appliances or TV's distribution- B2B

•Create planning for Monthly Sales & Collection target for team

•Coordinate with Service Team for effective after sales support to customer

•Collect and compile competition pricing and policies from Market

•Channel monitoring and Risk Assessment

•Maintain Relationship between company & client

•Work closely with sales operation, Delivery & service

•Daily coordinate for payment collection & payment status

•Daily Reporting to CEO (Sales, Pending payment or New clients )

May/2012 to Jun/2017 Retail Store Manager

For LG Electronics Pvt Ltd, Delhi, Delhi

•Taking care of B2C Sales

•Meeting the targets and earning profits.

•Maintaining the overall image of the store.

•In charge of entire stores and the employees that work within company norms.

•Handled Store sales & warehouse team.

•Established and maintained relationships with clients and junior fellows.

•Handling Process of Recruitment, Training, and Employee Motivation.

•Conducting and managing training of New Products

•Inventory management, stock management, payments & used tally and LG CRM tool for Sales data.

Education

2016 to 2018 PGDM: Marketing

Welingkar Institute of Management- Distance learning

2009 to 2012 Bachelor of Arts

Himachal Pradesh University- Full time

Achievements

•Promoted as store manager from executive within 3 years in 2015.

•Awarded best Sales manager for outstanding business contribution in FY2017-18.

•In FY2018-19 won domestic family holiday for outstanding sales achievement.

Personal Details

Date of Birth - 10/03/1992

Language known - Hindi & English

Permanent address - Joginder Nagar, Himachal Pradesh

Marital status - Married

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