Khaled Serhan

**/**/****

Oman Muscat

009**********

Bir Hassan

009**-**-******

Ks—adf96v@r.postjobfree.com

I seek a challenging position where I can utilize my personal skills, education and experience efficiently to grow in a company where I strive to assist in the forward planning of the department and to take in charge of the department in the absence of the housekeeping Director.

Experiences:

September 2019 –November 2019

Housekeeping departmental trainer and administrator

Le Bristol hotel

May 2012 –August 2019

Housekeeping supervisor

Four Seasons hotel

June 2011 – may 2012

Housekeeping - Public Area (acting as Supervisor)

Le Dix Hotel

June 2008 – October 2009

Housekeeping – Public Area

Le Gray Hotel

Education:

2014 Interior Design

AUL University

2010 Bacc 2, Life Sciences

Training Certificate:

Grooming appearance and hygiene (Le Dix)

Hotel Fire Plan & Fire Evacuation (Le Gray)

Telephone technique (Le Dix)

How to use products inside the room (Ecolab)

VIP Standards (Standards of Performance)

Creating a positive impression

Maintain and enforce all standards and procedures for housekeeping department

Computer skills:

Opera, HOT SOS, FBM, excel, lotus note, QEMS, Micros

Housekeeping Experience:

Housekeeping supervisor (AM and PM shift)

Coordinator (AM and PM shift)

Appraisals and disciplinary progressive action

Designated trainer

Administrator

Houseman

Turn down attendant

Room attendant

Public area

Reference:

Ms. Denise Frem Senior Director of housekeeping

adf96v@r.postjobfree.com

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