Khaled Serhan
Oman Muscat
Bir Hassan
Ks—**@*******.***
I seek a challenging position where I can utilize my personal skills, education and experience efficiently to grow in a company where I strive to assist in the forward planning of the department and to take in charge of the department in the absence of the housekeeping Director.
Experiences:
September 2019 –November 2019
Housekeeping departmental trainer and administrator
Le Bristol hotel
May 2012 –August 2019
Housekeeping supervisor
Four Seasons hotel
June 2011 – may 2012
Housekeeping - Public Area (acting as Supervisor)
Le Dix Hotel
June 2008 – October 2009
Housekeeping – Public Area
Le Gray Hotel
Education:
2014 Interior Design
AUL University
2010 Bacc 2, Life Sciences
Training Certificate:
Grooming appearance and hygiene (Le Dix)
Hotel Fire Plan & Fire Evacuation (Le Gray)
Telephone technique (Le Dix)
How to use products inside the room (Ecolab)
VIP Standards (Standards of Performance)
Creating a positive impression
Maintain and enforce all standards and procedures for housekeeping department
Computer skills:
Opera, HOT SOS, FBM, excel, lotus note, QEMS, Micros
Housekeeping Experience:
Housekeeping supervisor (AM and PM shift)
Coordinator (AM and PM shift)
Appraisals and disciplinary progressive action
Designated trainer
Administrator
Houseman
Turn down attendant
Room attendant
Public area
Reference:
Ms. Denise Frem Senior Director of housekeeping
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