Sales Customer Service

RIZA JOY G. PANIZA

Villa#* Bldng. #** Al Kuwaitat Street,

Al Ain UAE

Personal Vitae

Mobile #: 050-*******

Birthday: February 16, 1987

Email Address: **********@*****.***

Civil Status: Single

Nationality: Filipino

Language: English

Gender: Female

Status: Visit Visa

OBJECTIVE

To be a part of a great company that holds and provides the highest quality of training, leadership, team work and customer service. Enhancing more of strength and capabilities for progression, for the company to whom I belong, where I would be able to fully utilize my experience in customer service and to continue my knowledge.

SUMMARY

I am a self-motivated, innovative and ambitious person with the ability to communicate, conceptualize, think creatively, analyze problems and new situations and exercise sound judgment. QUALIFICATIONS:

Creative and Organized.

Skilled in all aspect in dealing with customer and giving the best customer service.

Very well experienced in retail sales and customer service.

Can easily be trained and able to adjust to different shifts and can work under pressure.

Good communication skills verbal and written.

Loyal, trusted, responsible, fast learner and dedicated to achieve my goal and task shop.

Excellent in MS Word and Excel.

WORK EXPERIENCE:

Company: Olive Tree Fashion LLC

Grand Optics LLC

World Trade Center

(Abu Dhabi)

May 01, 2019- March 25, 2020

Senior Sales Associates

Handling cash operation, card and

other form of payment.

Responsible for any interpersonal

relationship with customer.

Stocking shelves with merchandise.

Assisting customers for brand and

type name.

Reporting discrepancies and

problems in stocks.

Giving advice and product

knowledge to customer of what they

buying.

ACADEMIC BACKGROUND:

June 2005-April 2009 University Of Makati (Makati City) Bachelor of Science in Business Administration

Major in Marketing

Company: Olive Tree Fashion LLC

Neck & Neck

Ain Mall

Mar 01, 2012 - Apr 30, 2019

Company: Liwa Trading LLC. (Dubai UAE)

La Senza

(July 2010- January

2012)

Company:

Rustan’s Marketing Specialist Inc., Philippines

Marks & Spencer

Jun 2009-Dec 2009

Store In-charge

Maintain in- stock and presentable

condition assigned.

Product, management, including

ordering, receiving, price changes,

handling damaged products, and

returns.

Created the visual and animation of

the item and make it sure that is

standard.

Presentation of store and advertising

display.

Ensure that each customer

receives outstanding service

by providing a friendly

environment, which include

greeting and acknowledging

every customer.

Store In-charge and over all

care of the staff and their well

being.

Sales Assistant/ Cashier

Updated about at the sales target and

about the promotion.

Ensure customer are assisted politely,

cheerfully, and courteously, always

Make them feel they are important.

Do the merchandising of item, and

make it sure that is standard.

Created the visual and animation of

the item and make it sure that is

standard.

Motivation of duties with a fluent

cooperation and coordination with all

the staff.

Sales Associates

Smile and greet the customer.

Maintain the floor neat & clean.

Assist the customers and give

them the best customer service.

Maintain the display item neat and

tidy.

Aware of any discounts and

promotions.

Contact this candidate