administrative assistant
Resume:
Akash Dinakar
Experienced Office Management and Administration Professional with 3 years of
experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
2015-10 - 2018-09 Administrative Manager
HELPLINE MEDICAL CENTRE, Bangalore, India
I was able to secure a job at: Helpline Medical Centre as Administrative Officer from October 2015 which helped me to gain hands-on experience. There my responsibilities needed to carefully analyze various data, prepare reports, manage finances, administration and management of the centre. Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Trained employees in company and regulatory compliance requirements to promote conformance.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders. Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Arranged corporate and office conferences for company employees and guests.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. Recruited, hired, trained and supervised staff of 16 and implemented mentoring program that offered positive employee engagement. Assigned tasks and directed team of 16 staff memebers, including nurses,front desk employees and doctors.
Toronto, ON, M3J3S8
*************@*****.***
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. Education
2020-01 - Current Post degree Diploma: Human Resource Management YORK UNIVERSITY
2019-01 - 2019-12 Post Degree Diploma: Business studies- Marketing VANCOUVER ISLAND UNIVERSITY - Nanaimo
VIU's PDDB is a one-year program that gave me an excellent opportunity to develop the managerial skills required to meet the challenges today. It has forced me to get out of my comfort zone and tackle the latest issues in international business, apply the newest management techniques, and constantly challenge myself while looking for an efficient solution. I like teamwork & thus would like to turn negative outcomes positive with the skills learned & effective communication. I can mentor employees. Hence, I find a professional graduate course in this discipline as the ideal solution to my requirement.
2012-05 - 2015-05 Bachelors: Business Administration SUNRISE UNIVERSITY - Alwar
I completed my B B A in, from Sunrise University with 66% (1st Class). During my Bachelors degree I also did a project on “The study of customer satisfaction with special regards to Mahindra cars Pvt.ltd”. Which taught me how an Industry works towards satisfying the customers expectations while providing them with state of the Art Automobiles which are economically friendly. Skills
Documentation and control
Policy and procedure modification
Workflow planning
Scheduling
Conflict management
Recruitment
Staff education and training
Office administration
Process improvement
MS Office
HR policies
Team management
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