DONA SUSANA S. SALCEDO
Karangalan Village, Cainta, Rizal
adf8v4@r.postjobfree.com
OBJECTIVE
-To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to myself and allow for future growth and advancement.
PROFESSIONAL SKILLS
-Sound working knowledge in computer applications.
-Strong interpersonal skills and ability to liaise effectively and professionally with wide range clients (internal and external).
-High degree of initiative, flexibility, attention to details and resourcefulness with a drive for efficiency and results.
-Ability to work capably under stress and juggle multiple tasks within tight deadlines.
-Strong written and oral communication skills.
-Excellent organizational skills and ability to work under pressure with minimum supervision.
EDUCATIONAL ATTAINMENT
Tertiary : Notre Dame College
Bachelor of Science in Commerce Major in Management Accounting
2003-2007
Secondary : Notre Dame High School – Girls Dept.
Kasanyangan Village
1999-2003
Primary : Notre Dame Grade School
1993-1999
TRAININGS
Finishing Course for Call center Agents
Global Quality of Experience Training Centers, Inc.
Mascom Village, Zamboanga City
September 11-17, 2009
WORK HISTORY
1.BILLING CLERK
Marikina Doctors Hospital and Medical Center
January 2019 – August 2019
2.CUSTOMER SERVICE REPRESENTATIVE
Sterling Global Callcenter
October 2017 - October 2018
3.BILLING AND COLLECTION STAFF
Arezzo Place Pasig Condominium Corp.
February 2016 – August 31, 2017
4.CUSTOMER ASSOCIATE
LBC Express, Inc.
February 2014 – January 2016
CHATRACTER REFERENCES
Ms. Melaiza Jean Calderon
Technical Property
Arezzo Place Pasig Condominium Corp.
Ms. Xenylyn Fangonon, RN
Head Nurse
Marikina Doctors Hospital and Medical Center
Ms. Cristina Villanueva
Supervisor
Sterling Global Callcenter