Sales Customer Service

AMARDEEP SINGH

TEAM LEADER - SALES

Dynamic, energetic, results-driven Sales Strategist with 6+ years of demonstrated success, driving multimillion-dollar revenue growth while providing visionary sales leadership in highly competitive market.

Exceptional communicator with good listening skills, strong analytical skills, interpersonal awareness, natural rapport building and excellent problem solving skills.

Inspiring team leader with a can-do attitude, who is self-motivated, flexible and always up for challenges to reach maximum potential in given role.

****************@*****.***

+91 – 852-***-****

Sector – 50, Noida,

Uttar Pradesh.

CAREER GROWTH

CORE COMPETENCIES

NetAmbit Value First Services Team Leader Nov 2019 – Present

NetAmbit Value First Services Promoted to Team Leader Jul 2018 – Jan 2019

NetAmbit Value First Services Sr. Relationship Manager Jul 2017 – Jun 2018

SS Enterprises Operations & Customer Service Aug 2015 – Jun 2017

American Express Service Ltd. Relationship Officer Mar 2015 – Jul 2015

Sales Team

Supervision

Relationship

Development

Strategic

Planning

Operations

Management

Closing

Strategies

Budgeting &

Forecasting

CAREER DESCRIPTIVE

Sales Team Leadership:

Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.

Assist management with hiring processes and new team member training; Respond to team member questions, help with their problems, and oversee team member work for quality and guideline compliance; Communicate deadlines and sales goals to team members.

Relationship Management:

Understand customer needs and develop plans to address them; identify key staff in client companies to cultivate profitable relationships.

Resolve customer complaints quickly and effectively; Forward upselling and cross-selling opportunities to the sales team; Promote high-quality sales, supply and customer service processes.

Operations & Customer Service

Ensure all operations are carried on in an appropriate, cost-effective way; Improve operational management systems, processes and best practices.

Formulate strategic and operational objectives; Examine financial data and use them to improve profitability.

EDUCATION

MBA in Sales & Marketing

(Amity University, Haryana) 2015

Bachelor of Business Administration

(Sharda University) 2013

TRAININGS

PAYAP UNIVERSITY, INTERNATIONAL COLLEGE, CHIANG MAI, THAILAND

Project Name: International Business MBA & International Business Management Program

Duration: 4 Weeks.

UNIBIC FOODS INDIA PVT. LTD.

Project Name: Placement of Onzac Oatmeal

Duration: 2 Months

ROYAL ENFIELD MOTORCYCLES, SOUTH DELHI

Project Name: Leanings at Royal Enfield Showroom

Duration: 4 weeks.

ACHIEVEMENTS

Achieved “Performer of the Month” at NetAmbit Value First Services for April 2018.

Achieved “Performer of the Month” at NetAmbit Value First Services for December 2017.

Certified Member of Central Team in AMIFEST 2014 at Amity University, Haryana.

Completed 1 week training in Army Training Camp organized by Amity University, Haryana.

Represented Amity University, Haryana in “Half Marathon for Women Safety” held at Leisure Valley, Gurgaon.

Contact this candidate