Parker

SAMKELISIWE WITHNEY NGWANE

* ****** ****

Mobile number: 074******* E-mail: ******************@*****.*** PERSONAL PROFILE STATEMENT

I am a caring individual with good communication skills. I have an excellent track- record of supporting and encouraging young people to achieve their potential. Working with learners who had a variety of learning needs has helped me gain valuable, transferable skills such as good communication, time management and prioritising workload.

EDUCATION

SECONDARY EDUCATION

INSTITUTION: Mvuthuluka Secondary School

HIGHEST GRADE PASSED: Grade 12

YEAR COMPLETED: 2017

SUBJECTS: IsiZulu home language

English First Additional Language

Mathematics, Life Orientation

Physical Sciences

Life Sciences

Agricultural Sciences

ACHIEVEMENTS

Achieved trophy for excellence in life sciences (matric) National Senior Certificate

One- year work experience at new heights educational services One- year experience at IY Financial Solutions.

Eights- months experience as a shisanyama manager. Two months experience as a petrol attendant.

WORK EXPERIENCE

• 2017 END NOVEMBER PACKER AND CLEANER BOXER

• Cleaner at boxer

• Packing customer’s groceries.

• 2018 JANUARY PETROL ATTENDANT SHELLY GARAGE

Working in a garage filling costumer’s car with petrol

• 2018-2019 MENTOR UNIVERSITY OF KWAZULU NATAL

• Mentoring upgrading learners.

• Dealing with clients (learners) face to face, over the phone and via emails.

• Handling payments and processing refunds of students.

• Dealing with learner’s feedback, concerns and complaints.

• 2019- 2020 CALL CENTER AGENT IY FINANCIAL SOLUTIONS

• Calling clients at IY Financial solutions.

• Helping clients with funeral covers, debts solutions, debt reviews, defaults.

• Helping clients with credit clearance, loans and tracing services.

• 2020 SHISANYAMA MANAGER PINETOWN

• Managing my shisanyama

• Delivering food to my customers

REFERENCES

Bonokwakhe Tembe Siphesihle Dlamini

New Heights educational services manager IY Financial Services manager Tel: 081******* Tell: 073*******

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