Executive Secretary
Resume:
MICHELLE D. BERRY
Chicago, Illinois 60640
*********@*****.***
Professional Summary: Experienced Executive Secretary demonstrates strong administrative and project abilities. Excellent communication and multitasking skill. Works well independently and within a group.
Core Competencies
Organizational skills
Decision making
Time management
Computer competency
Forward thinking
Interpersonal relations
Client services
Problem solving
Document use
Writing skills
NorthShore University HealthSystem
Executive Secretary 6/11 – Present
Administrative support for Office of the President
Organize internal and external meetings for the Vice President of Operations, Vice President of Nursing, and Vice Chair of the Department of Medicine
Maintain, coordinate and schedule meeting events for hospital executive team
Enterprise initiatives such as supporting Senior Executive with preparations for hospital award ceremonies
Schedule meetings and conferences
Schedule catering for annual hospital events
Prepare travel arrangements and expense reimbursements
Prepare and maintain internal and external confidential files and records
Collect and transcribe minutes for Board level meetings
Draft, proofread and edit internal and external correspondence
Handle telephone calls in a timely and professional manner
Purchasing Administrative Assistant 4/08 – 6/11
Administrative support for Purchasing Director, Director of Contracts and staff
Maintain calendar
Schedule weekly staff meeting
Collect and transcribe minutes
Process confirmed orders
Keep record of delivery issues and pricing conflicts
Patient Contact Center Representative 11/06 – 4/08
Registered and scheduled patient for appointments with physician and specialist
Delivered exceptional customer care in a team environment
Klein Tools
Customer Service Representative 02/00 – 11/06
Processed telephone/email orders for shipment of tools
Handled warranty return issues and resolved pricing discrepancies
Allstate Insurance
Annuities Customer Service Representative 1996 – 2000
Processed orders and answered customer questions regarding annuity products or policies
Gained knowledge of annuities, tax laws and their impact to annuity contracts.
EDUCATION Illinois School of Commerce, Chicago, Illinois
Computer Certification
TECHNICAL
EXPERIENCE Microsoft Office products: Windows, Excel, Word, Outlook, PowerPoint
Contact this candidate