Front Office Customer Service Human Resources

SACHIN PRASAD S.S

TC-**/***(*) Ambalathara,Poonthura.P.O, Trivandrum,Kerala Contact no: 871-***-****

Email Id: ****************@*****.***

Objective

To serve an organization by managing its operations through analysing its importance and to prepare myself to be able to make decisions related to optimization of the operations through my best supported knowledge and skills in the cooperate world.

Experience

●Worked for an Out-Door Catering event by Taj West End, Bengaluru for Honeywell Employees Day.

●Worked at Taj West End, Bengaluru as part of the service team for a function. Catering

●Worked for an Out-Door Catering event (Pravasi Bhartiya Divas)

●Interned in Hotel Lake Palace, Trivandrum, Kerala for two months in Front Office, Food & Beverage Service, Kitchen and Housekeeping.

●Interned at Hotel City Palace, Trivandrum, Kerala for two months in Front Office and Housekeeping.

●Interned at Raja Hotel Kovalam, for two months in Front office and Housekeeping.

Education

Class 10 –74%, 2012-13 MMRHSS, Trivandrum

Class 12 –71.8%, 2014-15, ST, Joseph Higher secondary School, Trivandrum

BHM, (2016-2020) Passed with 1st class,from Christ University, Bengaluru

Acknowledgement

1)Discipline Committee Head in department of hotel management.

2)Part of the Organizing committee for alumni events conducted in the university.

3)Part of Guest relations on networking dinner conducted by department of hotel management, Christ (deemed to be university)

projects undertaken

●In the Organizing Committee for all the Management Fests in college organized by department of hotel management.

●Participated in HR conclave on “Diversity &Inclusion-A Business Imperative” conducted by Jain (Deemed to be university).

●Participated in management development programme on Sustainability & Innovation conducted by Department of hotel management, Christ (Deemed to be university) in association with Taj Group of Hotels.

●Completed an online course on The Science of Gastronomy.

INTERPERSONAL SKILLS

● Customer service

●Communication

●Multitasking

● Flexible

●‘Can do’ attitude

●Positive attitude

personal details

Parent’s: Father – B. Siva Prasad

Mother – Suja R.S

Date of birth: 16th December 1997

Nationality: Indian

Languages: English, Hindi, Malayalam, Tamil.

Hobbies: Sports, music, games, Reading.

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