Manager Executive

S U T A R D I

Jl. Flamboyan Raya Rt.***/** No. ** Rempoa. Ciputat –Timur 15412

Phone : 081*-****-****, 085*-****-**** or (62-21-734-**-** E-mail : ***************@*****.***

POSITION SUMMARY

Executive Housekeeper is responsible for the day-to-day housekeeping operations, Laundry, Florist, Landscaping and Integrated Pest Management and its staff. Have capability in regards budgeting, controlling cost and expenses, planning, organizing and directing all housekeeping services. While taking a strategic overview and planning ahead the manager must also pay attention to the details, setting the example for staff to deliver a standard expectations. Business and people management are equally important elements.

As a person I’m optimistic, patient, easygoing and e or personal nature. WORKING EXPERIENCES

23 Nov 1992 –10 Sep 1993 As a Waiter at Sari Kuring Restaurant.

Sep 1993 –Dec 1994 As a Locker Attendant at The Financial Club.

19 Dec 1994 –17 Feb 1996 As a Room Attendant at The Ascott Jakarta member of The Ascott Group Singapore.

26 Feb 1996 –24 Jul 2006 last position as a Senior Housekeeping Supervisor / Assistant Executive Housekeeper at Somerset Grand Citra Jakarta member of The Ascott Group Singapore.

Jul 2006 –Jul 2008 As an Executive Housekeeper at Apartment Plaza Senayan member of KAJIMA CORP JAPAN.

Aug 2008 –Mar 2010 As an Executive Housekeeper at Crowne Plaza Jakarta member of INTERCONTINENTAL HOTEL GROUP (USA).

Mar 2010 –Mar 2011 As an Executive Housekeeper at Aston Marina Ancol Jakarta member of Aston International.

Mar 2011 –Mar 2013 As a Building Operation Manager at Tzu Chi Centre Indonesia Pantai Indah Kapuk Jakarta.

Apr 2013 –Apr 2014 As a Facility Manager at Jones Lang LaSalle Indonesia.

Apr 2014 –Mar 2015 As a Product Service Manager at Hotel Ibis Budget Jakarta Daan Mogot an ACCOR GROUP.

Mar 2015 –Present As an Executive Housekeeper at Double Tree by Hilton Jakarta member of Hilton Worldwide

EDUCATIONAL BAKGROUND

1992 –1995 Bachelor Degree in Major Hotel Management, Institute of Hotel & Tourism AKPINDO of Jakarta.

1989 –1992 Senior High School, SMAN 86 Jakarta.

PERSONAL DEVELOPMENT

Operating System Platform Microsoft Office Windows 98, 2000 and XP ( Word, Excel, Power Point, Outlook Office )

Proficient in both Bahasa Indonesia & English

COMMUNITY ACTIVITIES

1996 English Course conducted by Business Dynamics 1996 Operational Management Program conducted by Indonesian Mouslem Foundation

1997 Building Maintenance System conducted by Johnson & Son Indonesia 1997 & 2003 Customer Service Excellent conducted by The Ascott Training Institute ( TATI )

2002 Performance Appraisal conducted by TATI

2003 Crash Program in Housekeeping Operations and Management, Hotel & Tourism College Shatec Singapore.

2004 Financial Management Course conducted by Nanyang Business School In Singapore

2003 Regional Training Scheme conducted by TATI in Singapore 2003 Coaching for Improvement Course conducted by TATI in Singapore 2003 Core Skills for Building Commitment Course conducted by TATI in Singapore

2005 “Effectively HousekeepingGlobalizManagementtionEra”in seminar held by Indonesian Housekeeper Association ( IHKA )

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