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26 years retail experience where off 16 years management positions

Location:
Cape Town, Western Cape, South Africa
Salary:
Nego
Posted:
September 19, 2020

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Resume:

CURRICULUM VITAE OF Elmaré Mc Alister

Name: Elmaré Mc Alister

ID no: 741-***-**** 084

Address: * *********** ****

Morningside

East London

South Africa

Cell: 079-****-***

Email: ***************@*****.***

Age: 45

Gender: Female

Drivers : Yes

Nationality: South African

Race: White

Languages: English, Afrikaans

Education

1994

Vredenburg High School (Vredenburg)

Subjects: 1. English (Second Language HG)

2. Afrikaans (First Language HG)

3. Biology

4. Typing

5. Needlework

6. Geography

Skills & Abilities

MANAGEMENT

I have 26 years experience (15 years of management) Operating and facilitation within multi-disciplinary and multi-cultural working Environments where cross-disciplinary communication is required and effective use is made of inputs from all different disciplines.

Furthermore, I have in-depth knowledge and experience concerning management and supervisory positions.

Microsoft Office including MS Word, MS Excel & MS Outlook.

Excellent Customer service

People Skills

Time Management: Working in a fast moving environment has helped me become proficient

in optimizing the time available to effectively meet set targets and deadlines.

SALES

Communication Skills:

I have developed quality verbal communication skills – English & Afrikaans

Analytical skills:

The ability to think analytically is a fundamental aspect in any problem solving situation. My ability to

Think analytically developed during my studies and work experience and I’m able to apply this in many problem solving situations that arise in the workplace

LEADERSHIP

I have experience in operating and facilitation within multi-disciplinary and multi-cultural working Environments where cross-disciplinary communication is required and effective use is made of inputs

From all different disciplines.

Furthermore, I have in-depth knowledge and experience concerning...

Microsoft Office including MS Word, MS Excel & MS Outlook.

Customer service

People Skills

Time Management & Planning: Working in a fast moving environment has helped me become proficient in optimizing the time available to effectively meet set targets and deadlines.

WORK EXPERIENCE

STORE MANAGER MR PRICE GROUP OCTOBER 2012 – AUGUST 2020

Job description

I am responsible for all administration; I also assist in sales as well as excellent customer care, reaching store targets, personal targets & also ordering of stock as required from day to day analysis. Schedules for staff rosters, timesheet management, KPI

Daily tasks typically involved

Sales representative

Staff management / Training of Staff

Dealing with customer complaints & compliments

Liaising with Head office resolve any urgent issues

IBT in & IBT out / Stocktaking / GRV’s / ordering of Stock for customers and showroom

Merchandising & window display visuals

Cashing up / Banking / Petty Cash

Banking

Issuing & redeeming of credit notes

Reason for leaving: Resigned due to personal reasons.

WORK EXPERIENCE (continue)

ADMIN /STOCK MANAGER /SUPERVISOR SALESFLOOR CUM BOOKS MARCH 2009 - SEPTEMBER 2012

Job description

I was responsible for all administration; I also assisted in sales as well as excellent customer care, reaching store targets, personal targets & also ordering of stock as required from day to day analysis.

Schedules for staff rosters, timesheet management, KPI

Daily tasks typically involved

Sales representative

Dealing with customer complaints & compliments

Liaising with manager & customers to resolve any urgent issues

GRV’s & GRS

IBT in & IBT out

Merchandising & window display visuals

Cashing up

Banking

Issuing & redeeming of credit notes

Stocktaking

Reason for leaving: Better work opportunity at Mr Price Group

BRANCH MANAGER JOSHUA DOORE (Grahamstown ) APRIL 2004 – FEBRUARY 2009

Job description

I assist with administration when required, as well as sales & excellent customer service, analysis of stock on hand & training staff.

Daily tasks typically involved

All management duties. Turnover/Sales/Ordering of Stock.

Dealing with customer queries & enquiries

Liaising with Head Office / to resolve any urgent issues

GRV’s & GRS

IBT in & IBT out

Merchandising & window display visuals

Cashing up

Banking

Issuing & redeeming of credit notes

Stocktaking

Booking out repairs & receiving of repairs

Reason for leaving: Divorced husband and moved to East London to start a new chapter in my life.

From December 1994 – 2003

Supervisor at Spar, casual at FNB, Capturing data for Municipality auditor in my free time, worked at Post Office.

REFERENCES

Mr Price Group – Gert Gouws (Regional Area manager)

066-***-****

Cum Books Hemingways – Alta Smith (Regional manager)

062-***-****

JD Group – Zelma Boshoff Gouws (Regional Area manager)

083-***-****

Post Office – Francois Hay (Postmaster)

042-***-****



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