QA Analyst

Purvi Patel

Email: ***********@*****.***

Mobile: 267-***-****

Professional Summary:

• Highly experienced in testing interactive Web based and mobile applications.

• Complete understanding of Software Development Life Cycle and played active role in projects following both waterfall and agile methodologies.

• Played active role in daily scrum meetings and interacted with cross functional teams to support the end to end quality assurance process.

• Proven experience in writing Test Plans, Test Scenarios and detailed Test Cases for conducting Functional, System, Regression and end to end testing of applications.

• Hands on experience with test case designing, test execution, defect reporting, triage, tracking, coverage analysis and coordination of testing efforts.

• Proficient in collaborating with Business Analysis team to analyze BRD, FSD, and Use Case Model to get clear understanding of the proposed application.

• Well versed with end to end ETL process and worked extensively in data analysis, data migration, data conversion and data warehousing projects.

• Highly experienced in conducting backend testing and conversant with writing SQL queries for validation of data extraction, data transformation, data updates and reporting.

• Participated in sprint review meetings and well versed with working in a fast-paced development activity following continuous integration and DevOps model (CI/CD).

• Operated within agile environment, and supported 2-4-week sprints, daily scrum meetings, presentations and review.

• Proficiency in managing the defect tracking lifecycle process – logging defects, prioritizing defects, follow-up, tracking and generating summary reports using Quality Center and JIRA.

• Organized and participated in Defect Triage meetings and effectively communicated with the business users, Development Teams and other members of the test group.

• Involved in UAT testing phase to support clients by setting up the testing environment, reporting defects, and notifying test lead of any issues impeding progress of testing

• Worked with onsite and offshore team structures and coordinated the overall testing efforts.

Technical Skills:

Languages

JAVA, XML, SQL, HTML, VBScript

RDBMS:

SQL Server, Oracle

Tools:

JIRA, MS-SharePoint, Confluence, HP Quality Center- ALM,

HP Quick Test Professional – QTP

Operating Systems:

Windows XP/7, UNIX, iOS

Browsers:

Internet Explorer, Google Chrome, Safari

Others:

MS-Office, iPhone, iPad, DevOps

Ann Taylor, NY Feb-2018– Present

QA Analyst:

ANN INC. is a subsidiary of Ascena retail group and the parent Company of Ann Taylor, LOFT, and Lou & Grey. The Company operates 1,034 Ann Taylor, Ann Taylor Factory, LOFT, LOFT Outlet, and Lou & Grey stores in 50 states. Ann Taylor has grown from a regional chain to an iconic brand with 242 full-price and 122 outlet stores across North America. The 24/7 highly interactive website offers a virtual shopping experience for guests as well as registered members.

Working with a software testing team involved in all the phases of the software development life cycle and actively participated in functionality, regression, integration, GUI, browser compatibility and UAT. Key features tested include, Promotions & Branding, Account Setup, Account Management, Virtual Shopping Cart and Online Payment Processing, Mailing Lists, Product guides, videos and store locator.

Responsibilities:

• Participated in functional requirements review and designed the Test Strategy / Plan, Detailed Test cases and traceability matrix to verify the test coverage.

• Played active role in allocation of responsibilities, training, and organizing the testing team efforts.

• Participated in the testing effort at all the stages of SDLC (Agile model) and executed test cases and documented the test results using HP Quality Center.

• Conducted browser compatibility tests using IE7, Mozilla, & Google Chrome and tested the integration of the application with Facebook

• Responsible for thorough testing of Media Sharing (via social networks) module

• Validated the installation of the application on mobile devices like Apple’s iPhone and iPad and conducted end to end functional testing.

• Comparing order XML files to check data mappings.

• Coordinated the test efforts of on-site and offshore teams and reported directly to the QA Manager.

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Environment: Java, HTML, HP Quality Center, Windows XP, MS-Office, Oracle, iPhone, iPad, IE, Google Chrome.

United Health Group, PA Sept 2016 – Dec 2017

QA Analyst:

United Healthcare is helping people to achieve optimal health through a family of companies with consumer-friendly services. The website is designed to support the enrolled members with many features to assist the members in their enrollment process, update the profiles of members, provide various schemes information to the enrolled members and generate customized reports for management. UHC Source4Women www.uhc.com/Source4Women offers access to comprehensive information on a range of health topics and provide them with tools that help simplify and streamline important tasks such as handling health insurance claims and finding a physician.

Actively involved in all the phases of the project and contributed for the overall quality assurance of the application. Working with a team of onsite and offshore testers validated the end to end functionality of Source4Women and supported the testing activity during all the phases of the development life cycle.

Responsibilities:

• Participation in Business requirements review meetings and identification of key scenarios for functionality testing.

• Writing Test Plan, Test Scenarios, Test Cases and Test Matrix documents analyzing the Use Cases and updating the Traceability Matrix to check the coverage analysis.

• Responsible for manually testing the entire application for Functionality, Business Logic and Use case adherence.

• Performed GUI testing to ensure the screen navigation, graphics and hyperlinks are established as per the requirements

• Defect Reporting, Tracking and interacting with the development team and the real-time users to implement the entire Test Management process.

• Tested the application for browser and operating system compatibility and accessibility on mobile devices.

• Validated end-to-end features and actively involved in verifying the database for accuracy updates and validation of business logic.

• Tested various webservices and API calls to certify the requests and response codes.

• Created the required test data meeting all business requirements and tested the application’s user interface as well as the backend modules.

• Used SQL for extracting the required data related to testing, test dataset creation and verification.

• Peer review meetings, defect triage, requirement reviews, training & updating the senior management with testing status were some additional responsibilities.

• Worked with on-site and offshore resources and supported UAT testing.

Environment: Java2.0, JSP, JavaScript, UNIX, Oracle, SQL, Windows NT / XP / 7, QTP, JIRA, Google HP-ALM, SQL Server, Chrome, IE, MS-Office, iPhone.

Commerce Bank, New Jersey Sep-2014 – Jul-2016

For more than 150 years, Commerce offers a super-community banking experience that pairs large bank products and services with deep local market knowledge and experience. The company’s focus on local markets is supported by regional advisory boards comprised of local business professionals and community representatives who assist Commerce in responding to local banking needs.

The application was developed for online services in Banking, Lending and Investing to cater to the needs of corporate and personal banking customers. The site provides a user-friendly navigation convenience for the account holders to browse through their accounts. As a member of the testing team held the responsibility of verifying the overall functionality and also interact with the real-time user to upgrade and enhance the end-to-end functionality of the website.

Responsibilities:

• Gathered, analyzed and evaluated system requirements to design test plan, test cases and test procedures.

• Designed, developed and executed test scripts/test cases for loan management system.

• Worked closely with business analysts on change requests for the new functionality based on end users request.

• Created and executed test cases for trading system to exchange real-time transactions.

• Developed UAT test cases for business users and worked closely with them to execute UAT test cases.

• Executed Test cases in multiple environments – Dev, QA and UAT to ensure the accuracy of test results

• Responsible for writing and executing both manual and automated test scripts and used Quality center for the test and defect management and QTP for designing of functional automation regression scripts.

• Performed backend testing by writing SQL queries, verified data on front-end against the back-end database

• Executed test cases against multiple browsers like Google Chrome, Internet Explorer and Mozilla Fire Fox.

• Actively involved in defect reporting, tracking and interacting with the development team regarding the issues.

• Worked very closely with offshore team in providing support during each release.

Environment: Java, HTML, Oracle, Windows XP/2000/Vista, UNIX, MS-Office, IE, HP Quality Center-ALM, QTP, Chrome, iPhone.

Xerox/ACS (Affiliated Computer Services) Montgomeryville, PA Jan-2005To Nov-2013

Transection processor/Data Entry:

• Transcribed routine pre-coded and identifiable confidential documents from source file into an automated system.

• Processed data entry in a fast-paced environment in an accurate and timely manner.

• Perform quality control processing system.

Education: Post Graduation in DCA (Diploma Computer Application) Jun 2000-April2001

Prin. S. M. Patel Computer Center, Anand, Gujarat, India

Medical Laboratory Technology April 1999-Jun 2000

Gujarat School of Medical Technology, Gujarat, India

BSC (Bachelor of Science) Jun 1996-May 1999

Gujarat University, Gujarat, India

Status:

• US Citizen

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