Customer Service Manager

JOBANPREET BHULLAR

***** *** ******, *** ******, Delta BC

Email id –**************@*****.***

Phone no- 250-***-****

CAREER OBJECTIVE

To build a challenging career with honesty and loyalty by translating my knowledge, skills and abilities into value for an organization.

Strong interpersonal skills that work effectively with team members using supporting, sharing and appreciating approach, problem solving skills, time management in fast atmosphere, excellent communication, and excellent customer service while providing administrative support to the company.

SKILLS

Proficient in multitasking and good customer service, retail skill

Administrative Assistance

Accounting terminology, practices and procedure

Problem solving and decision making

Strategic planning

Negotiation

Project Management

Marketing

Leadership qualities

Good communication skills in English, Hindi, and Punjabi.

Positive attitude towards work and able to handle responsibilities

EDUCATION

Post Degree Diploma- in Business Management from Northern Lights College, Dawson Creek, BC (January 2018 to December 2019)

Bachelor’s degree- in Business administration from Guru Nanak Dev University, Amritsar (Punjab) India. ( April 2014 to May 2017 )

Relevant subjects

Corporate finance

Financial Accounting and Marketing

Organizational communication and Business Management

Project Management

Leadership qualities for Entrepreneur

Strategic planning

EXPERIENCE

• London Drugs Distribution service center- Richmond, BC, (working)

Helper in order processing

Work as an assembler

Picking,packaging and able to run rider jack

• Starbucks -Dawson Creek, BC, Partner (part time) - August 2019 to January 2020

Manage all task customer service, floors as well as kitchen and bar station

Good in handling POS system and passionate for continuous learning new things

Drive thru, front desk handling

Good communication skills

• McDonald’s- Dawson Creek, BC, crew Member (Part time) -November 2018 to July 2019

Excellent communication skills with staff and customers

Excellent customer service skill and always positive comments from the customers

Ability to handle high pressure, high volume environment and immediate response to the customer concern in positive manner

Work as front customer handling, drive thru and bar station

Proper maintenance of cash and receipts

• Safeway- Dawson Creek, BC, Produce clerk (part time) (March 2018 to November 2018)

Work as a trainer for new employees and communicating their performance with department Manager

Cutting,Scan and packaging the products and stock up as well as Prepare list of stock needed to assist manager

Handle customers and Prepare salad and fruits cutting on demand and ensure satisfaction to the customer

Maintain cleanliness in the department

Event organizer at Northern lights college (charity events, fundraising, Indian festivals)

Cash management,Strategic planning, Decoration,Food organizer

Contact this candidate